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Oracle Real User Experience Insight vs Turbo360 (Formerly Serverless360) comparison

Oracle and Kovai.co are both solutions in the Application Performance Monitoring (APM) and Observability category. Oracle is ranked #29 with an average rating of 10.0, while Kovai.co is ranked #73. Oracle holds a 0.1% mindshare in APM, compared to Kovai.co’s 0.1% mindshare. Additionally, 100% of Oracle users are willing to recommend the solution, compared to 100% of Kovai.co users who would recommend it.
Oracle Real User Experience...
Read 5 Oracle Real User Experience Insight reviews
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  • 159 Comparison Views
100% willing to recommend
Turbo360 (Formerly Serverle...
Read 2 Turbo360 (Formerly Serverless360) reviews
  • 267 Views
  • 114 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Oracle Real User Experience Insight and Turbo360 (Formerly Serverless360) compete in providing insight and management capabilities for users. Turbo360 generally receives higher marks for feature richness, while Oracle Real User Experience Insight is noted for better customer support.

What features are offered by Oracle Real User Experience Insight in comparison to Turbo360 (Formerly Serverless360)?

Oracle Real User Experience Insight is praised for its comprehensive analytics, ability to capture real-time user interactions, and deep insight into user behavior. Turbo360, however, is highlighted for its robust feature set, which includes serverless monitoring, application performance tracking, and detailed dashboards. Users feel Turbo360's features are more versatile and applicable to a wide range of scenarios.

What areas of improvement can be found in Oracle Real User Experience Insight in comparison to Turbo360 (Formerly Serverless360)?

Users of Oracle Real User Experience Insight often point to its complex setup process, need for better integration capabilities, and more intuitive setup. Turbo360 receives feedback on improving its scalability options, enhancing its documentation, and addressing growth more effectively.

How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to Turbo360 (Formerly Serverless360)?

Oracle Real User Experience Insight users find deployment complicated and time-consuming but appreciate the detailed support from the customer service team. Turbo360 users report a simpler deployment process but express a need for more responsive and proactive customer service.

What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to Turbo360 (Formerly Serverless360)?

Oracle Real User Experience Insight users often find the initial setup cost to be high but believe the investment is justified by the strong ROI through improved user analytics. Turbo360 is noted for being more cost-effective and providing a faster ROI, though the absolute gains vary.

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To learn more, read our detailed Oracle Real User Experience Insight vs. Turbo360 (Formerly Serverless360) Report (Updated: June 2025).
Buyer's Guide
Oracle Real User Experience Insight vs. Turbo360 (Formerly Serverless360)
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Real User Experience...
Ranking in Application Performance Monitoring (APM) and Observability
29th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Turbo360 (Formerly Serverle...
Ranking in Application Performance Monitoring (APM) and Observability
73rd
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Management (61st), Cloud Monitoring Software (49th), Cloud Cost Management (30th)
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Oracle Real User Experience Insight is 0.1%, down from 0.1% compared to the previous year. The mindshare of Turbo360 (Formerly Serverless360) is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

AKM Rezaul Karim - PeerSpot reviewer
Provides you with powerful analysis of your network and business infrastructure
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider.
Read full review
reviewer1868589 - PeerSpot reviewer
Great topic subscription monitoring, helpful management, and useful for audits
Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications. One more thing to note is that their support team was always ready to clear all our doubts regarding the product but we feel that it would be much appreciated if they could share with us the required resources to get new customers like us well-versed in traversing through different modules of the product. These are the very few areas where Serverless360 can be improved.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ORUEI lets you create a dashboard that shows you insight into the user experience."
"The most valuable feature is the ability to Drill down to webpage actions."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"It offers all the core capabilities we need to manage and monitor our Azure services."
"Service Bus topic subscription monitoring turned out to be the most useful for us."
 

Cons

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"The application resource usage has increased due to using RUEI."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
"Addition of more monitoring features to Azure Cosmos DB can be a huge help as we use the same as the main database for our applications."
"The user interface of Serveress360 could be improved a bit to make the platform even easier to use."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
15%
Comms Service Provider
10%
Insurance Company
7%
Computer Software Company
41%
Manufacturing Company
12%
Financial Services Firm
10%
Real Estate/Law Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Oracle Real User Experience Insight?
The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains op...
See all answers
What needs improvement with Oracle Real User Experience Insight?
There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the conne...
See all answers
What advice do you have for others considering Oracle Real User Experience Insight?
I would rate it nine out of 10.
See all answers
Ask a question
Earn 20 points
 

Comparisons

AWS X-Ray vs Oracle Real User Experience Insight Logo
AWS X-Ray vs Oracle Real User Experience Insight
Compared 53% of the time
Dynatrace vs Oracle Real User Experience Insight Logo
Dynatrace vs Oracle Real User Experience Insight
Compared 47% of the time
More Oracle Real User Experience Insight Competitors
Azure Monitor vs Turbo360 (Formerly Serverless360) Logo
Azure Monitor vs Turbo360 (Formerly Serverless360)
Compared 61% of the time
Grafana vs Turbo360 (Formerly Serverless360) Logo
Grafana vs Turbo360 (Formerly Serverless360)
Compared 39% of the time
More Turbo360 (Formerly Serverless360) Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
June 2025
Oracle Real User Experience Insight reportDownload Oracle Real User Experience Insight product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
June 2025
Turbo360 (Formerly Serverless360) reportDownload Turbo360 (Formerly Serverless360) product report
 

Also Known As

Oracle Real User Experience Insight, Oracle RUEI
Serverless360
 

Overview

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

Oracle

Turbo360 (Formerly Serverless360) is an advanced Cloud Management platform that empowers you with significant Azure Cost savings and Infra Monitoring for complex Azure Environments. Our customers have experienced annual savings of up to 30% through advanced cost monitoring, granular analysis, optimization insights, and reduced incident resolution time by 80% through holistic infra monitoring across multiple Azure resources with business context. Also, our platform stands out by offering all the necessary features for incorporating FinOps practice into your organization, ensuring an accurate and granular source of truth about costs for all your stakeholders. By seamlessly offering infrastructure monitoring and cost management in one place, we aim to help maximize your ROI on Azure investments.

Our Core features:

  1. Get clarity on your investments: Get unparalleled visibility of your spending with advanced Azure cost analysis across Azure tenants, teams and any business units.
  2. Eliminate wasteful spending: Ensure cost reductions through strategic recommendations for rightsizing resources/purchasing reserved instances and setting up auto-pausing of resources outside business hours.
  3. Accelerate incident resolution: Tie monitoring alerts to business units and remediate faster with a single report spotlighting critical issues across Azure services, streamlining your focus on troubleshooting.
  4. End-to-end business tracking: Bring business context over the messages flowing through intricate Azure/hybrid integration for effectively tracking and troubleshooting critical issues.
  5. Technical Azure Documentation: Auto-generate documentations on resource usage, cost/security and generate editable diagrams for seamlessly sharing them with relevant stakeholders.
    Kovai.co
     

    Sample Customers

    Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
    MSC, Transalta, Rank Group, RACQ, BBC, Q2 Solutions, Middleway, BUPA, Columbia Sportswear, EDF
    Buyer's Guide
    Oracle Real User Experience Insight vs. Turbo360 (Formerly Serverless360)
    June 2025
    Free Report: Oracle Real User Experience Insight vs. Turbo360 (Formerly Serverless360)
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    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.