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Oracle Real User Experience Insight vs Splunk comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Oracle Real User Experience Insight and Splunk based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Oracle Real User Experience Insight vs. Splunk report (Updated: September 2022).
632,779 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The stability of New Relic APM is very good.""We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.""The monitoring so far has been good and we are happy with it.""The VPN is one of the solution's most valuable features for us.""There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good.""The most valuable feature is application monitoring.""We like the performance of the product.""It does everything we wanted it to do."

More New Relic APM Pros →

"ORUEI lets you create a dashboard that shows you insight into the user experience."

More Oracle Real User Experience Insight Pros →

"The solution allows easy gathering and ingestion of the data.""It allows us to digest the information, the data, the different data streams, so we can make decisions based upon information that we receive, and it is pretty robust.""Splunk can extract all kinds of data. There's no limitation on what kind of structured and unstructured data one needs to extract — it can access any kind of data, including machine-generated data.""Splunk is stable, and this is why many customers want it.""Splunk is quite flexible for our customers. Splunk does not filter from a specific lock, you can define it later.""Splunk is a user-friendly solution.""The fact that Splunk is a platform and not just a SIEM solution is a key benefit.""The logs on the solution are excellent."

More Splunk Pros →

Cons
"I haven't come across any features that are lacking.""New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""They should bring the pricing down to be more competitive.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided.""We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

More New Relic APM Cons →

"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."

More Oracle Real User Experience Insight Cons →

"There are a lot of competitive products that are doing better than what Splunk is doing on the analytics side.""The configuration had a bit of a learning curve.""The difficult part is related to integration with sources of data that are used to create the logs as this depends on the infrastructure of the client.""If you monitor too much, you can lose performance on your systems.""I find the graphical options really limited and you don't have enough control over how to display the data that you want to see.""The price of the solution could be cheaper.""Its search or filtering capability is nice, but it can be improved. It is currently a bit complicated, and it should be simplified. If we can write the search filter in a more simplified way, it would be better.""I haven't found a way for me to create my own plugins and integrate them into Splunk, but this isn't necessarily a limitation; it could simply be a lack of knowledge on my part."

More Splunk Cons →

Pricing and Cost Advice
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • "The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
  • "This is an expensive tool."
  • "The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly. When compared to competitors the solution's pricing should be much more realistic."
  • "If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
  • More New Relic APM Pricing and Cost Advice →

    Information Not Available
  • "I think that most of the monitoring solutions are expensive."
  • "I think that most of the log analytics solutions are expensive and I'm not sure if it's worth it."
  • "Our customers often complain that the price of Splunk is too high."
  • "Licensing is a yearly, one-time cost."
  • "The price is comparable."
  • "The pricing model is expensive and a nightmare based on the amount of data."
  • "The solution is a little expensive."
  • "It is economical than other solutions."
  • More Splunk Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.
    Top Answer:The price of New Relic APM could be less expensive. We are using the New Relic APM pro account and it is more costly… more »
    Top Answer:ORUEI lets you create a dashboard that shows you insight into the user experience.
    Top Answer:ORUEI comes in a package. It comes with Oracle Enterprise Management solution, so it's a few million actually.
    Top Answer:We have a whole business process monitoring framework with ORUEI in front. So even the database part is monitored from… more »
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR)… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring… more »
    Comparisons
    Also Known As
    New Relic Mobile
    Oracle Real User Experience Insight, Oracle RUEI
    Splunk Enterprise Security
    Learn More
    Overview

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

    Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

    Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

    Offer
    Learn more about New Relic APM
    Learn more about Oracle Real User Experience Insight
    Learn more about Splunk
    Sample Customers
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Hover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
    Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Computer Software Company13%
    Media Company11%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm15%
    Comms Service Provider10%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Government12%
    Financial Services Firm10%
    Comms Service Provider8%
    REVIEWERS
    Financial Services Firm19%
    Energy/Utilities Company10%
    Computer Software Company10%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Financial Services Firm14%
    Comms Service Provider13%
    Government8%
    Company Size
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise15%
    Large Enterprise68%
    Buyer's Guide
    Application Performance Management (APM)
    September 2022
    Find out what your peers are saying about Dynatrace, Datadog, AppDynamics and others in Application Performance Management (APM). Updated: September 2022.
    632,779 professionals have used our research since 2012.

    Oracle Real User Experience Insight is ranked 37th in Application Performance Management (APM) with 1 review while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 69 reviews. Oracle Real User Experience Insight is rated 7.0, while Splunk is rated 8.2. The top reviewer of Oracle Real User Experience Insight writes "UX monitoring is helpful but it can't monitor mobile applications". On the other hand, the top reviewer of Splunk writes "Very versatile for many use cases". Oracle Real User Experience Insight is most compared with AppDynamics and Dynatrace, whereas Splunk is most compared with Microsoft Sentinel, Elastic Security, Dynatrace and Azure Monitor.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.