We performed a comparison between Oracle Fusion Service and SAP Service Cloud based on real PeerSpot user reviews.
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Oracle Fusion Service is ranked 3rd in CRM Customer Engagement Centers with 29 reviews while SAP Service Cloud is ranked 9th in CRM Customer Engagement Centers. Oracle Fusion Service is rated 8.6, while SAP Service Cloud is rated 0.0. The top reviewer of Oracle Fusion Service writes "A reasonably stable and scalable tool to manage human resources, payroll, and expenses of a business". On the other hand, Oracle Fusion Service is most compared with QuickBase, Siebel CRM, Oracle CX Sales, Salesforce Sales Cloud and Microsoft Dynamics CRM, whereas SAP Service Cloud is most compared with ServiceNow Customer Service Management and Salesforce Service Cloud.
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