OpenText Silk Central vs Tricentis qTest comparison

OpenText and Tricentis are both solutions in the Test Management Tools category. OpenText is ranked #13 with an average rating of 7.0, while Tricentis is ranked #3 with an average rating of 7.7. OpenText holds a 2.4% mindshare in TMT, compared to Tricentis’s 8.7% mindshare. Additionally, 81% of OpenText users are willing to recommend the solution, compared to 100% of Tricentis users who would recommend it.

OpenText Silk Central

Read 10 OpenText Silk Central reviews

441 Views
432 Comparison Views

81% willing to recommend

Tricentis qTest

Read 19 Tricentis qTest reviews

1,868 Views
1,382 Comparison Views

100% willing to recommend

OpenText Silk Central

Tricentis qTest

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 16, 2024

OpenText Silk Central and Tricentis qTest compete in the test management tools category. Tricentis qTest seems to have the upper hand due to its comprehensive feature set, despite Silk Central being rated higher for support and pricing.

Features: OpenText Silk Central offers seamless integration with various software development tools, supports extensive test execution and defect management, and provides customizable dashboards. Tricentis qTest provides robust test planning and execution features, agile test management, and advanced analytics for better decision-making.

Room for Improvement: OpenText Silk Central needs enhancements in reporting capabilities, overall usability, and user-interface design. Tricentis qTest requires improved performance, more intuitive navigation, and better integration with certain third-party tools.

Ease of Deployment and Customer Service: OpenText Silk Central has mixed reviews regarding deployment complexity but excellent customer service. Tricentis qTest is praised for its straightforward deployment process and responsive customer support.

Pricing and ROI: OpenText Silk Central is valued for its competitive pricing and decent ROI. Tricentis qTest, though more expensive, delivers substantial ROI due to its superior feature set.

To learn more, read our detailed OpenText Silk Central vs. Tricentis qTest Report (Updated: December 2025).

Buyer's Guide

OpenText Silk Central vs. Tricentis qTest

December 2025

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

OpenText Silk Central enhances test management, project visibility, and collaboration, leading to reduced costs, faster delivery, and higher productivity.

Sentiment score

1.0

Tricentis qTest delivers ROI by enhancing efficiency, visibility, and collaboration, with quick adoption, ease of use, and seamless upgrades.

No quotes available

For more quotes and insights, download the OpenText Silk Central report

Due to the fast adoption, there is a quick ROI along with faster and better maintenance due to Tosca's AI and self-healing aspects.

reviewer2356440

Senior Director at a tech vendor with 10,001+ employees

For more quotes and insights, download the Tricentis qTest report

Customer Service

Sentiment score

6.3

OpenText Silk Central is praised for its responsive, knowledgeable customer service, efficient technical support, and quick response times.

Sentiment score

1.0

Tricentis qTest customer service is responsive and effective, despite integration challenges and occasional slower first-tier support.

No quotes available

For more quotes and insights, download the OpenText Silk Central report

Support has never been an issue, except for consulting which Tricentis charges for.

reviewer2356440

Senior Director at a tech vendor with 10,001+ employees

For more quotes and insights, download the Tricentis qTest report

Scalability Issues

Sentiment score

1.0

OpenText Silk Central is praised for scalability, flexibility, robust performance, supporting diverse projects, extensive collaboration, and seamless system integration.

Sentiment score

8.3

Tricentis qTest offers scalable, seamless performance supporting global teams, requiring minimal maintenance, with robust integration and feature growth.

No quotes available

For more quotes and insights, download the OpenText Silk Central report

No quotes available

For more quotes and insights, download the Tricentis qTest report

Stability Issues

Sentiment score

1.0

OpenText Silk Central is reliable, handles extensive workloads, scales with business growth, and provides stable performance with minimal downtime.

Sentiment score

8.1

Tricentis qTest offers stable performance with rare downtime, consistent availability, and improved integration, receiving positive user feedback.

No quotes available

For more quotes and insights, download the OpenText Silk Central report

As for stability and performance, apart from a few hiccups and glitches, Tricentis qTest worked fine.

reviewer2772063

Quality Specialist 2A at a financial services firm with 10,001+ employees

For more quotes and insights, download the Tricentis qTest report

Room For Improvement

Users suggest improvements for OpenText Silk Central in reporting, integration, setup, test environment support, performance, and navigation.

Tricentis qTest requires improved reporting, better integration, enhanced user interface, installation processes, and faster, robust support and features.

It is designed more for Waterfall than Agile, so it is not as efficient as it could be.

ChrisWilliams1

Senior Test Analyst at Kainga Ora

For more quotes and insights, download the OpenText Silk Central report

There may be missing features that should be included in the next release of Tricentis qTest, such as integration with other tools, specifically integration with Parasoft.

reviewer2772063

Quality Specialist 2A at a financial services firm with 10,001+ employees

It also does not allow for task tracking or calculating time spent on tasks, which affects project timelines.

Prajkta Ambekar

Test Automation Specialist -Full Stack at IBM

For more quotes and insights, download the Tricentis qTest report

Setup Cost

<p>OpenText Silk Central provides enterprise pricing options, balancing initial costs with comprehensive features, support, and significant return on investment.</p>

Tricentis qTest offers moderate enterprise pricing, supports global teams, and includes options for volume discounts and optional tools.

No quotes available

For more quotes and insights, download the OpenText Silk Central report

The solution is expensive.

reviewer2356440

Senior Director at a tech vendor with 10,001+ employees

The pricing and execution of qTest are easy.

Prajkta Ambekar

Test Automation Specialist -Full Stack at IBM

For more quotes and insights, download the Tricentis qTest report

Valuable Features

OpenText Silk Central excels in test management, tool integration, reporting, ease of use, customization, automation, and effective large-scale test case management.

Tricentis qTest provides seamless integration, robust reporting, and scalable test management, enhancing agile testing efficiency across diverse needs.

The reporting is probably the most valuable feature.

ChrisWilliams1

Senior Test Analyst at Kainga Ora

For more quotes and insights, download the OpenText Silk Central report

There are also AI insights available based on the data and defects raised, which gives a view of functionalities where there are challenges and where more regression needs to happen.

reviewer2356440

Senior Director at a tech vendor with 10,001+ employees

A valuable feature is the ease of uploading, as well as creating folders.

Prajkta Ambekar

Test Automation Specialist -Full Stack at IBM

I have seen measurable benefits with Tricentis qTest in terms of time-saving and resource-saving.

reviewer2772063

Quality Specialist 2A at a financial services firm with 10,001+ employees

For more quotes and insights, download the Tricentis qTest report

Categories and Ranking

OpenText Silk Central

Ranking in Test Management Tools

13th

Average Rating

7.8

Reviews Sentiment

2.3

Number of Reviews

Ranking in other categories

Test Design Automation (3rd)

Tricentis qTest

Ranking in Test Management Tools

3rd

Average Rating

8.2

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Test Management Tools category, the mindshare of OpenText Silk Central is 2.4%, up from 1.5% compared to the previous year. The mindshare of Tricentis qTest is 8.7%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Test Management Tools Market Share Distribution
Product	Market Share (%)
Tricentis qTest	8.7%
OpenText Silk Central	2.4%
Other	88.9%

Test Management Tools

Featured Reviews

ChrisWilliams1

Senior Test Analyst at Kainga Ora

Reporting efficacy and collaboration improve despite outdated features

I do this for my own benefit, and it has nothing to do with any company views. I work as a permanent employee for a government department. OpenText Silk Central is coming to the end of its support, so we will have to move to something else, but I do not know what the other solution will be. Automation is quite immature at our place. It has only really started, so there is no integration with OpenText Silk Central. I would give it a rating of 7 out of 10; it could be 7.5. It just lacks certain features that would make it a higher grade if it had more modern features.

Read full review

reviewer2356440

Senior Director at a tech vendor with 10,001+ employees

User stories and test artifacts migrate seamlessly to innovative management tools

Customers are moving towards Tricentis due to their association with SAP. There is interest in understanding if there are connectors for converting UFT scripts to Tosca, as many customers are looking to make this transition. We have developed capabilities for automated migration from ALM to Tricentis qTest without any loss of data. However, for UFT to Tosca migration, scripts need to be rewritten as there are no automatic converters available. From a project perspective, there have not been many challenges with Tricentis products. The main improvement area would be developing a connector to move UFT scripts to Tosca, which would enable quicker and easier movement for customers. This would aid faster adoption of Tosca and ease the financial pressure on clients who currently need to invest in rewriting scripts.

Read full review

See which vendors are best for you

Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

17%

Manufacturing Company

11%

Healthcare Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Midsize Enterprise	3
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	14

Questions from the Community

What needs improvement with OpenText Silk Central?

It can be a bit slow sometimes, and it has not got some of the modern features many of the other competitors have. I am talking about features such as traceability matrix; it is designed more for W...

See all answers

What is your primary use case for OpenText Silk Central?

I could leave my opinion on some ALM that I have been working with lately. Recently, I have been working with Silk, Azure DevOps, but in the past, I have worked with ALM, QC, and all that kind of s...

See all answers

What advice do you have for others considering OpenText Silk Central?

See all answers

What is your experience regarding pricing and costs for Tricentis qTest?

The solution is expensive. For the features that are available, depending on the volumes of licenses we get, we are able to get better discounts as strategic partners of Tosca. We can pass some ben...

See all answers

What needs improvement with Tricentis qTest?

One of the things I noticed was the reporting part wasn't very good. It was hard to customize the dashboards in Tricentis qTest, and there were limitations in the dashboard. There may be missing fe...

See all answers

What is your primary use case for Tricentis qTest?

The main use cases for Tricentis qTest are for test management, to keep test cases and execute those. Overall, centralized test management with Tricentis qTest was beneficial for the team's product...

See all answers

Comparisons

OpenText Application Quality Management vs OpenText Silk Central

Compared 57% of the time

TestRail vs OpenText Silk Central

Compared 43% of the time

More OpenText Silk Central Competitors

Tricentis Tosca vs Tricentis qTest

Compared 24% of the time

OpenText Application Quality Management vs Tricentis qTest

Compared 16% of the time

TestRail vs Tricentis qTest

Compared 13% of the time

Zephyr Enterprise vs Tricentis qTest

Compared 7% of the time

Panaya Test Dynamix vs Tricentis qTest

Compared 6% of the time

More Tricentis qTest Competitors

Product Reports

Buyer's Guide

OpenText Silk Central

January 2026

Download OpenText Silk Central product report

Buyer's Guide

Tricentis qTest

January 2026

Download Tricentis qTest product report

Also Known As

Micro Focus Silk Central, Borland Silk Central, Silk Central

qTest

Overview

Silk Central is an open test management solution which unifies all test assets into one easy-to-use planning, tracking, reporting and execution hub. Silk Central enables you to gain control, collaboration and traceability across all areas of your software testing, whether your methodology is Agile, Traditional or hybrid. Silk Central provides integration of requirements, manual and automated tests, defect tools and your test execution, giving full traceability of the quality of your software testing regardless of role.

OpenText

Tricentis is the global leader in enterprise continuous testing, widely credited for reinventing software testing for DevOps, cloud, and enterprise applications. The Tricentis AI-based, continuous testing platform provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, fully codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.

Tricentis

Sample Customers

AmBank Group, Krung Thai Computer Services, Deakin University

McKesson, Accenture, Nationwide Insurance, Allianz, Telstra, Moët Hennessy-Louis Vuitton (LVMH PCIS), and Vodafone

Buyer's Guide

OpenText Silk Central vs. Tricentis qTest

December 2025

Free Report: OpenText Silk Central vs. Tricentis qTest

Find out what your peers are saying about OpenText Silk Central vs. Tricentis qTest and other solutions. Updated: December 2025.

DOWNLOAD NOW

881,082 professionals have used our research since 2012.

See our OpenText Silk Central vs. Tricentis qTest report.

See our list of best Test Management Tools vendors.

We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.