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OpenText Operations Orchestration vs UrbanCode Deploy comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Operations Orchest...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (20th), Robotic Process Automation (RPA) (16th)
UrbanCode Deploy
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
27
Ranking in other categories
Release Automation (8th)
 

Mindshare comparison

OpenText Operations Orchestration and UrbanCode Deploy aren’t in the same category and serve different purposes. OpenText Operations Orchestration is designed for Process Automation and holds a mindshare of 1.4%, up 0.7% compared to last year.
UrbanCode Deploy, on the other hand, focuses on Release Automation, holds 4.6% mindshare, down 6.0% since last year.
Process Automation Mindshare Distribution
ProductMindshare (%)
OpenText Operations Orchestration1.4%
Camunda10.5%
IBM BPM5.7%
Other82.4%
Process Automation
Release Automation Mindshare Distribution
ProductMindshare (%)
UrbanCode Deploy4.6%
Microsoft Azure DevOps25.0%
GitLab22.7%
Other47.7%
Release Automation
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
CT
DevOps Engineer at a insurance company with 5,001-10,000 employees
A handy interface that includes buttons or drag-and-drop options for all functionality
Our company uses the solution for standard, blue-green, and complex deployments. We have 250 users throughout our company.  The solution handles complex deployments very efficiently.  The user interface includes buttons or drag-and-drop options for all functionality. It is easy to create component…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Four years ago, we created a new department for automation, and today the organization has a lot of trust in us and we are placed in each strategic architecture, everybody knows us, trusts us, and is happy to work with us, and we are problem solvers and the innovation robo team."
"We have saved few million dollars with OO."
"The community is very powerful, with extensive knowledge bases available."
"This solution basically does everything that we need it to do."
"We have reduced the amount of time it would take to resolve an incident or to send an escalation to a customer, and it has saved us many man hours."
"The automation, hands down, is the future of our company and the direction we're going in, letting us deploy servers in 15 minutes instead of two weeks and even embed monitoring into that same automated service for a huge benefit."
"The centralization of the administration is what's most valuable for us."
"This solution enables the automation of workflow."
"Automated deployment forces the organization to standardize runtimes, development output and handling of platform provisioning."
"UrbanCode Deploy has really transformed the way we do code deployment, connecting development and operations more closely."
"The most valuable feature is the snapshot functionality, which allows us to access previous versions of the artifacts."
"With the usage of UrbanCode Release, we are able to save on efforts required to create a detailed, accurate implementation plan, and as it has direct connectivity with UrbanCode Deploy, we can schedule automatic deployments and hence save on time and cost of resources, so the overall release efficiency has improved multifold."
"By standardizing the automated deployment application process, reducing the amount of errors due to manual steps and by providing visibility into the release cycles of various teams/applications, we've improved our global efficiency by at least 25% and still counting, since we've only used the product for a short period of time."
"Customer Service: Perfect. IBM has one of the best customer services."
"It helps us orchestrate enterprise applications that need to be coordinated."
"It reduced more than 70% of our manual effort when it automated deployment of both UNIX and Windows-based applications using UrbanCode Deploy."
 

Cons

"Setup is quite complex, but it is a complex product."
"In order for our customers to have a deeper integration of Operations Orchestration, it needs to be offered with more cloud options, whether that's public or private or hybrid."
"The price is an area that should be addressed because the price is high."
"We have had some issues with memory usage, but that's something that we beefed up and made the system more robust."
"We have used technical support and we've had our ups and downs with them."
"Simple things are missing – being unable to easily capture flow inputs in an automated fashion is one (I shouldn’t have to write an SQL query for this)."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"However, if we need help with a problem on our own, it's difficult to get the right support."
"We have encountered scalability issues. We did not scale particularly well."
"We're running version 4.8.4, which isn't the latest version. This version lacks reporting, which may be improved in the latest version."
"Technical support is bad."
"There have been a lot of broken stoppages in uDeploy 6.1.2, particularly in the upgrade."
"I certainly would like to have a better way to pass information between deployment steps using UrbanCode Deploy because that's really difficult to do."
"I'm really not that satisfied with the stability of UrbanCode Deploy."
"WebSphere deployments, for some reason, don’t work out-of-the-box."
"The interface allows access in a number of ways but that can be confusing."
 

Pricing and Cost Advice

"I do not have experience with the pricing or licensing of the product."
"The cost is very high compared to anything else available."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"The cost of the solution is high but it offers great ROI."
"Considering COVID-19, the price is too high."
"The licensing fees for this solution are based on the number of servers that are being deployed and the number of agents that you have."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
13%
Outsourcing Company
11%
Comms Service Provider
7%
Financial Services Firm
27%
Construction Company
12%
Outsourcing Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise22
 

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
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Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
uDeploy
 

Overview

 

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
As policy, IBM does not release customer names on non-IBM web sites.  However, public DevOps and UrbanCode Deploy case studies can be found here. IBM's UrbanCode Deploy customers span Small-Medium Businesses to Fortune 500 companies across all industries worldwide.
Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: July 2026.
908,745 professionals have used our research since 2012.