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OpenText Operations Orchestration vs UrbanCode Deploy comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Operations Orchest...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (21st), Robotic Process Automation (RPA) (19th)
UrbanCode Deploy
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
27
Ranking in other categories
Release Automation (9th)
 

Mindshare comparison

OpenText Operations Orchestration and UrbanCode Deploy aren’t in the same category and serve different purposes. OpenText Operations Orchestration is designed for Process Automation and holds a mindshare of 1.5%, up 0.7% compared to last year.
UrbanCode Deploy, on the other hand, focuses on Release Automation, holds 4.9% mindshare, up 4.9% since last year.
Process Automation Mindshare Distribution
ProductMindshare (%)
OpenText Operations Orchestration1.5%
Camunda10.0%
IBM BPM5.8%
Other82.7%
Process Automation
Release Automation Mindshare Distribution
ProductMindshare (%)
UrbanCode Deploy4.9%
Microsoft Azure DevOps23.4%
GitLab20.7%
Other51.0%
Release Automation
 

Featured Reviews

Ahmed Salman - PeerSpot reviewer
Performance & Monitoring Supervisor at Saudi Telecom Company
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.
CT
DevOps Engineer at a insurance company with 5,001-10,000 employees
A handy interface that includes buttons or drag-and-drop options for all functionality
Our company uses the solution for standard, blue-green, and complex deployments. We have 250 users throughout our company.  The solution handles complex deployments very efficiently.  The user interface includes buttons or drag-and-drop options for all functionality. It is easy to create component…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."
"The centralization of the administration is what's most valuable for us."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"As an integrator of Operations Orchestration, we find that the most valuable feature is really the support that HP provides."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"This solution basically does everything that we need it to do."
"HP provides ready to use automation libraries for almost all the IT process automation tasks with no extra cost."
"OO, frankly, blows the others out of the water."
"It has automated the deployment of tasks to different environments which we were previously only able to do manually."
"Centralization of our deployment process Unification of our nonprod and production deployment process"
"Our organization has already improved by quite a bit by taking out so much manual intervention from multiple people doing the deployments."
"The solution handles complex deployments very efficiently."
"Our biggest ROI is increased productivity which we experienced within the first year."
"Coming from where we were and getting to where we are was just never could have been done without uDeploy and it's just incredibly powerful for us."
"Stable solution that's good for automating the CI/CD pipeline: from development to production."
"The stability is good. I haven't experienced any issues."
 

Cons

"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"There are automation tools out there that are more unified -- network, database, servers. Operations Orchestration doesn't do everything and you need to buy other components for other tasks."
"Customer Service: Below average, 2/10. A lot is needed to be improved upon in their customer service."
"Setup is quite complex, but it is a complex product."
"The price is an area that should be addressed because the price is high."
"It's not a perfect solution, such as with the customization prompts."
"Only the tool's support can be a drawback where improvements are needed."
"We have used technical support and we've had our ups and downs with them."
"Technical support is bad."
"They need to reduce the footprint and improve the performance of UD agent. If the agent runs for too long it can cause a memory issue on the production server."
"This solution could be made more flexible with respect to deploying databases."
"There have been a lot of broken stoppages in uDeploy 6.1.2, particularly in the upgrade."
"We're running version 4.8.4, which isn't the latest version. This version lacks reporting, which may be improved in the latest version."
"Licensing structure - pay per machine deployed to."
"In our implementation, we created 16 PMR for this product. 15 of them were solved."
"The technical support of the solution could definitely be improved as PMRs take a long to resolve."
 

Pricing and Cost Advice

"The cost is very high compared to anything else available."
"I do not have experience with the pricing or licensing of the product."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"The cost of the solution is high but it offers great ROI."
"The licensing fees for this solution are based on the number of servers that are being deployed and the number of agents that you have."
"Considering COVID-19, the price is too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
13%
Construction Company
12%
Manufacturing Company
8%
Financial Services Firm
25%
Construction Company
12%
Outsourcing Company
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise20
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise22
 

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
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Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
uDeploy
 

Overview

 

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
As policy, IBM does not release customer names on non-IBM web sites.  However, public DevOps and UrbanCode Deploy case studies can be found here. IBM's UrbanCode Deploy customers span Small-Medium Businesses to Fortune 500 companies across all industries worldwide.
Find out what your peers are saying about Camunda, BMC, PagerDuty and others in Process Automation. Updated: October 2026.
915,533 professionals have used our research since 2012.