OpenText Operations Orchestration vs SAP Intelligent RPA comparison

OpenText and SAP are both solutions in the Robotic Process Automation (RPA) category. OpenText is ranked #21 with an average rating of 8.5, while SAP is ranked #17 with an average rating of 7.0. OpenText holds a 0.5% mindshare in RPA, compared to SAP’s 2.1% mindshare. Additionally, 92% of OpenText users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

OpenText Operations Orchest...

Read 26 OpenText Operations Orchestration reviews

1,319 Views
303 Comparison Views

92% willing to recommend

SAP Intelligent RPA

Read 8 SAP Intelligent RPA reviews

1,430 Views
1,387 Comparison Views

87% willing to recommend

OpenText Operations Orchest...

SAP Intelligent RPA

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Executive SummaryUpdated on Dec 4, 2024

OpenText Operations Orchestration and SAP Intelligent RPA compete in process automation and orchestration. SAP Intelligent RPA seems to have an edge with its advanced automation features, while OpenText Operations Orchestration is valued for its integrated capabilities.

Features: OpenText Operations Orchestration is recognized for advanced orchestration management, seamless integration, and comprehensive orchestration management. SAP Intelligent RPA is known for cutting-edge automation tools, flexibility in designing sequences, and innovative offerings.

Room for Improvement: OpenText could enhance user interface intuitiveness, reduce implementation complexity, and improve scalability features. SAP could improve its documentation clarity, optimize initial setup times, and enhance integration options with non-SAP systems.

Ease of Deployment and Customer Service: SAP Intelligent RPA offers a modern deployment model with robust customer support, ensuring usability. OpenText Operations Orchestration requires detailed planning but provides thorough customer service support during deployment stages.

Pricing and ROI: OpenText Operations Orchestration involves moderate setup costs with steady ROI from efficiencies. SAP Intelligent RPA may have higher initial costs but offers dynamic scaling and potentially higher ROI due to its versatile features.

To learn more, read our detailed OpenText Operations Orchestration vs. SAP Intelligent RPA Report (Updated: December 2025).

Buyer's Guide

OpenText Operations Orchestration vs. SAP Intelligent RPA

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Operations Orchest...

Ranking in Robotic Process Automation (RPA)

21st

Average Rating

7.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Process Automation (24th)

SAP Intelligent RPA

Ranking in Robotic Process Automation (RPA)

17th

Average Rating

7.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of OpenText Operations Orchestration is 0.5%, up from 0.1% compared to the previous year. The mindshare of SAP Intelligent RPA is 2.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
SAP Intelligent RPA	2.1%
OpenText Operations Orchestration	0.5%
Other	97.4%

Robotic Process Automation (RPA)

Featured Reviews

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

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SantoshSundar

RPA Technical Solution Lead at Infomentum

Helps automate processes but needs to offer different licensing models to users

Right now, I am not working on process mining at the minute. Before I switched to the company, I worked extremely closely with the process mining tool from UiPath, SAP BTP, and the process mining that they had created. I am working with MuleSoft Automation and Anypoint. We are not doing any sort of process mining at the minute, but in my company, because MuleSoft is one of the only RPA tools that we are looking at, we have another application called Appian that we are trying to explore now. Appian has process mining capability, which is why we thought we would look at it along with AI capabilities.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The community is very powerful, with extensive knowledge bases available."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

"It is a stable solution...It is a scalable solution."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"The initial setup of SAP Contextor is easy."

"Scalability is fine. It is pretty nice."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

Cons

"The price is an area that should be addressed because the price is high."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"Only the tool's support can be a drawback where improvements are needed."

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"SAP Contextor could improve by automating some processes."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

Pricing and Cost Advice

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"I do not have experience with the pricing or licensing of the product."

"The cost is very high compared to anything else available."

"The pricing is not that expensive. It is manageable."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Manufacturing Company

10%

Healthcare Company

Government

Manufacturing Company

13%

Computer Software Company

Financial Services Firm

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

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What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.

See all answers

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would be really good. Even a flat rate kind of licensing model would be good, where, fo...

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What is your primary use case for SAP Contextor?

The inputs of SAP Intelligent RPA used to come from the process mining output. Whenever we connect process mining to the SAP instances, their SAP instances give us what processes, where the bottlen...

See all answers

What advice do you have for others considering SAP Contextor?

Speaking about bot creation and management features, I rate the tool as four out of five compared to the other market leaders. UiPath is much better, but SAP is not very far behind. For SAP Intelli...

See all answers

Comparisons

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Compared 15% of the time

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ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 10% of the time

Control-M vs OpenText Operations Orchestration

Compared 9% of the time

AutoSys Workload Automation vs OpenText Operations Orchestration

Compared 8% of the time

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UiPath Platform vs SAP Intelligent RPA

Compared 24% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 16% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 11% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 8% of the time

Redwood Software - Finance Automation Edition vs SAP Intelligent RPA

Compared 6% of the time

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Product Reports

Buyer's Guide

OpenText Operations Orchestration

January 2026

OpenText Operations Orchestration report

Download OpenText Operations Orchestration product report

Buyer's Guide

SAP Intelligent RPA

January 2026

Download SAP Intelligent RPA product report

Also Known As

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

SAP Contextor, Contextor

Overview

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

OpenText Operations Orchestration vs. SAP Intelligent RPA

December 2025

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