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OpenText Decisiv vs Zoomin comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Decisiv
Ranking in Knowledge Management Software
31st
Average Rating
10.0
Reviews Sentiment
6.5
Number of Reviews
1
Ranking in other categories
Indexing and Search (18th)
Zoomin
Ranking in Knowledge Management Software
7th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer1719999 - PeerSpot reviewer
Frequent updates, highly stable, and robust
We have had thousands of users, the solution is highly scalable. We have had a large installation of OpenText Decisiv and there were approximately 6,000 users. The user's roles vary, such as records managers. Additionally, depending on the organization, a lot of our clients are in the federal government which they have different types of roles, but most of them are end-users. They're searching for documents or the records that are in their repository, there are document producers, but most people are searching.
Deepak_Patel - PeerSpot reviewer
A knowledge management software that provides great scalability options to its users
Right now, I work for a company that sells products like access control systems, time attendants, telecoms, and CCTVs for video surveillance. My company needs to contact the concerned people of companies in the USA and Canada who would like to purchase our products. Our company is in India, so we want the directories which are being used in the USA to be able to trace potential buyers of our products. I recommend the solution to those planning to use it. Due to some loading-related issues, we have faced with the solution in our company, I rate the overall solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of OpenText Decisiv is they are always improving."
"Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"OpenText Decisiv is difficult to do customization. They need to improve this."
"The solution's stability is an area with shortcomings that need improvement."
 

Pricing and Cost Advice

"The price of the solution can vary drastically because it depends on the modules that a client using. There is an additional cost of approximately 25% for maintenance."
"There is a need to make payments towards the licensing costs of the solution."
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Questions from the Community

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What do you like most about Zoomin?
Scalability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Zoomin?
There is a need to make payments towards the licensing costs of the solution.
What needs improvement with Zoomin?
The solution's stability is an area with shortcomings that need improvement.
 

Comparisons

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Overview

 

Sample Customers

Hyatt
Avaya, Invidi, Dell, ServiceNow, Intel Security, Fujitsu, Ping Identity, Jive, Apptio, Cisco, RSA, Hitachi, Aternity
Find out what your peers are saying about Atlassian, Notion, Salesforce and others in Knowledge Management Software. Updated: April 2025.
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