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OpenText Core DNS Protection​ vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Core DNS Protection​
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Domain Name System (DNS) Security (11th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
55
Ranking in other categories
Secure Web Gateways (SWG) (4th), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. OpenText Core DNS Protection​ is designed for Domain Name System (DNS) Security and holds a mindshare of 1.2%, down 1.4% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 14.5% mindshare, down 17.0% since last year.
Domain Name System (DNS) Security
Secure Web Gateways (SWG)
 

Featured Reviews

James Selby - PeerSpot reviewer
Offers reasonable pricing and solid scalability in the enterprise context
In my limited experience with Webroot, it has shown good scalability, particularly in the enterprise context. When it comes to Webroot DNS, I find it to be a nice solution but prefer a more comprehensive approach. I lean towards XDR vendors that can integrate DNS protection into a unified dashboard, especially as traditional anti-malware solutions like Webroot face challenges with evolving threat actors. Currently, I have around 60,000 Webroot users for anti-malware, but for DNS protection, it is a fraction—about one or two percent—since some clients opt for other solutions. Traditional anti-malware technology is becoming less effective against sophisticated threats.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When compared with other products, Webroot DNS Protection is the best to secure the end users."
"DNS protection is valuable."
"Almost everyone who uses it is happy about the product. I don't get any types of complaints from my clients."
"Webroot excels in DNS protection, particularly in blocking malicious sites and phishing."
"The installation is easy and doesn't take long. The program speedy and doesn't crash. It doesn't consume computer hardware or software."
"The solution's most valuable features are its reliability and availability, measured by the number of ports it offers."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"I would recommend Zscaler Internet Access due to its ease of use and deployment, with a user-friendly interface."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"We use ZIA for outbound internet connectivity. The internet traffic of on-prem users will be directed to the ZIA cloud for security checks and web filtering."
"The protection is most valuable."
 

Cons

"The price could be improved."
"The reporting system needs improvement. They should make is that we can customize it so we can add, remove or change its interface but they use a template. The reports cannot be changed."
"It needs to be more secure for production environments."
"It addresses a specific risk related to malicious sites but doesn't cover broader security aspects."
"Reporting is not done in real-time. Rather, it is done in 15-minute intervales. This is something that should be configurable by the admin."
"The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"There are some performance issues when we add on additional controls."
"Currently, the solution's interface is not that user-friendly."
"The solution is expensive. They recently revised the pricing and packaging. Some of our existing customers have been asking for alternate solutions for a lower price."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"One feature I am missing is the ability to connect automatically to internal monitoring systems."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
 

Pricing and Cost Advice

Information not available
"It is costlier than other solutions."
"We have found the solution to be expensive."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"The price of Zscaler Internet Access should improve, it is expensive."
"Zscaler is transparent about its pricing model."
"The tool is moderately priced."
"The price is competitive. It's not cheap and it's not expensive."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
16%
Educational Organization
8%
Non Profit
6%
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

SecureAnywhere DNS Protection
ZIA
 

Overview

 

Sample Customers

1. Cisco  2. Dell  3. HP  4. IBM  5. Microsoft  6. Oracle  7. Symantec  8. McAfee  9. Trend Micro  10. Palo Alto Networks  11. Fortinet  12. Check Point Software Technologies  13. Juniper Networks  14. F5 Networks  15. Citrix Systems  16. VMware  17. FireEye  18. Splunk  19. Proofpoint  20. Carbon Black  21. Barracuda Networks  22. SonicWall  23. WatchGuard Technologies  24. Sophos  25. Kaspersky Lab  26. Bitdefender  27. Avast  28. AVG Technologies  29. ESET  30. Malwarebytes  31. Webroot (the company itself)  32. OpenDNS (now part of Cisco)
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
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