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OpenText Core DNS Protection​ vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Core DNS Protection​
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Domain Name System (DNS) Security (20th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. OpenText Core DNS Protection​ is designed for Domain Name System (DNS) Security and holds a mindshare of 1.9%, up 1.3% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 9.8% mindshare, down 14.1% since last year.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
OpenText Core DNS Protection​1.9%
Cisco Umbrella17.0%
Palo Alto Networks DNS Security11.0%
Other70.1%
Domain Name System (DNS) Security
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.8%
Cisco Umbrella9.5%
Prisma Access by Palo Alto Networks6.5%
Other74.2%
Secure Web Gateways (SWG)
 

Featured Reviews

James Selby - PeerSpot reviewer
Manager Security Division at Virtual-IT
Offers reasonable pricing and solid scalability in the enterprise context
In my limited experience with Webroot, it has shown good scalability, particularly in the enterprise context. When it comes to Webroot DNS, I find it to be a nice solution but prefer a more comprehensive approach. I lean towards XDR vendors that can integrate DNS protection into a unified dashboard, especially as traditional anti-malware solutions like Webroot face challenges with evolving threat actors. Currently, I have around 60,000 Webroot users for anti-malware, but for DNS protection, it is a fraction—about one or two percent—since some clients opt for other solutions. Traditional anti-malware technology is becoming less effective against sophisticated threats.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DNS protection is valuable."
"Almost everyone who uses it is happy about the product. I don't get any types of complaints from my clients."
"When compared with other products, Webroot DNS Protection is the best to secure the end users."
"The installation is easy and doesn't take long. The program speedy and doesn't crash. It doesn't consume computer hardware or software."
"Webroot excels in DNS protection, particularly in blocking malicious sites and phishing."
"I would recommend Webroot; it is a very good solution and a solid solution that keeps our computers protected."
"One on the main benefits is protection all time from anywhere."
"The security is excellent."
"The most valuable features of Zscaler Internet Access include its capacity to scale, the security implementation capabilities, the ability to integrate public IPs related to clients so traffic presents on the internet as a client, and the facility to interoperate with SSEs while maintaining the same security mechanisms from on-premises to cloud environments."
"The ROI of the solution is excellent."
"​After a proper implementation, the maintenance is very low.​"
"It is easy to set up the solution."
"The most valuable features I found in Zscaler Internet Access are the restriction of users for a particular URL, the security feature related to stopping DDoS, and the VPN."
"Zscaler Internet Access has helped us reduce the time that we spend managing security policies by about four hours a week. We can use this time to focus on other things, especially the IT team."
 

Cons

"Reporting is not done in real-time. Rather, it is done in 15-minute intervales. This is something that should be configurable by the admin."
"The reporting system needs improvement. They should make is that we can customize it so we can add, remove or change its interface but they use a template. The reports cannot be changed."
"It needs to be more secure for production environments, currently, it is reliable and secure but as per new internet attacks, it should be ready with a proactive approach to eliminate attack chances."
"It needs to be more secure for production environments."
"The price could be improved."
"It addresses a specific risk related to malicious sites but doesn't cover broader security aspects."
"The DLP part is quite crucial for this particular region."
"Currently, the solution's interface is not that user-friendly."
"The current reports can, therefore, be somewhat improved and simplified."
"Technical support could be better."
"It also needs better integration with other applications as well. There are some restrictions."
"One feature I am missing is the ability to connect automatically to internal monitoring systems."
"One thing that they could improve is the ability to import rules from other platforms."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
 

Pricing and Cost Advice

Information not available
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"The price of Zscaler Internet Access should improve, it is expensive."
"It is costlier than other solutions."
"Our monthly fee is around R3000."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
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Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

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Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separately by our financial and management team.
 

Also Known As

SecureAnywhere DNS Protection
ZIA
 

Overview

 

Sample Customers

1. Cisco  2. Dell  3. HP  4. IBM  5. Microsoft  6. Oracle  7. Symantec  8. McAfee  9. Trend Micro  10. Palo Alto Networks  11. Fortinet  12. Check Point Software Technologies  13. Juniper Networks  14. F5 Networks  15. Citrix Systems  16. VMware  17. FireEye  18. Splunk  19. Proofpoint  20. Carbon Black  21. Barracuda Networks  22. SonicWall  23. WatchGuard Technologies  24. Sophos  25. Kaspersky Lab  26. Bitdefender  27. Avast  28. AVG Technologies  29. ESET  30. Malwarebytes  31. Webroot (the company itself)  32. OpenDNS (now part of Cisco)
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: November 2026.
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