OpenText Hightail and OpenText Content Management are products within the file sharing and document management category. OpenText Content Management often holds an edge due to its comprehensive content management capabilities, despite its higher pricing.
Features: OpenText Hightail offers streamlined file sharing, real-time feedback, and an intuitive user interface for effective collaboration. OpenText Content Management provides robust document storage, advanced retrieval features, and workflow automation, supporting complex management needs.
Ease of Deployment and Customer Service: OpenText Content Management requires a complex deployment process and often needs technical support but is backed by comprehensive customer service. Hightail’s deployment is straightforward, ensuring quick implementation with efficient support, minimizing disruption.
Pricing and ROI: OpenText Hightail comes with a lower setup cost, enabling a strong ROI in file sharing and collaboration. OpenText Content Management, though costlier, justifies its price with superior ROI from enhanced document management and operational improvements.
OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.
OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.
What key features define OpenText Content Management?OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.
Founded in 2004 as YouSendIt, Hightail was originally designed to help individuals and businesses easily and securely transfer large files from one person to another. The solution pioneered a new file sharing industry, set to displace the frustrations faced with attempting to email large documents, uploading to a clunky FTP site, or passing off thumb drives from one device to another. It then was quickly followed by fellow cloud-based file sharing and storage services such as Citrix ShareFile, WeTransfer and Google Drive.
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