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OpCon vs UiPath Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpCon
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
59
Ranking in other categories
Workload Automation (7th)
UiPath Platform
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
830
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (2nd)
 

Mindshare comparison

OpCon and UiPath Platform aren’t in the same category and serve different purposes. OpCon is designed for Workload Automation and holds a mindshare of 1.8%, down 2.5% compared to last year.
UiPath Platform, on the other hand, focuses on Agentic Automation, holds 48.2% mindshare, down 50.0% since last year.
Workload Automation
Agentic Automation
 

Featured Reviews

Jose Rivera Hernandez - PeerSpot reviewer
Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Thus far we have only had a few minor problems, all of which the vendor addressed quickly. We have not encountered any major problems. The product is very stable and reliable."
"There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events."
"I find OpCon's ability to monitor files and folders, and its integration with other software to be the most valuable."
"The image scanning and anti-malware features are really valuable."
"Often times there are criteria that cannot be determined by the system, which allows a human to make the determination and use the Self-Service Solution Manager to trigger a job."
"Since we got it configured, it has just done the job day in, day out. Being able to rely on it and know that it's going to happen, whether there's a person over it or not, is really good."
"It allows us to organize everything into a process flow throughout the day for our different tasks that we have to run. So, it keeps everything organized. It is easy to monitor and adjust, if we need to."
"The most valuable features are its integration into Windows, into VM, and into AIX, as well as SQL."
"UiPath Action Center is very valuable."
"The product is well-integrated with different tools that can help with logging, et cetera."
"It is very easy to develop and deploy. It is easy to work with different applications at the same time. For example, I can read an Excel file and then go to SAP or any other platform. I can then open Outlook and send an email from Outlook. I can even use Teams. Being able to combine all these applications is the main thing that I like."
"The features that are most valuable are Excel Automation, Web Automation, Web Scrapping, and CV Automation."
"My favorite feature is Document Understanding. I haven't used most of the new features, such as AI-enhanced document processing and process mining. The document understanding feature is especially valuable because I can use it to extract and process invoice data efficiently. It enables the quick and accurate handling of structured and unstructured data."
"The return on investment is really good"
"Valuable features include rapid development and the scale of solution. The most valuable feature would be accuracy: The ability to perform the same job accurately and consistently."
"Building automations using UiPath is much easier than using Power Automate or any other tools because I have most of my experience with UiPath, and they have tried to fine-tune the automation experience over time."
 

Cons

"What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated."
"The only downside to OpCon is that its features can be complicated and really must be taught. Most of our users don't have training beyond the free Basic Training that SMA provides, so for fresh eyes, it is kind of difficult to understand some of the language used."
"At first, it's a little clunky, but once you learn it, it actually is very simple. You have to get over that initial learning hump."
"The FICS integration is a little bit clunky. We've had some tickets with their support team, and sometimes they couldn't figure it out, but that probably has more to do with FICS than with OpCon."
"It is a complex product to use. Programming the schedules is complex. It does require training from OpCon... I would like to see some online training, some videos. When I bring in a new employee... it would be nice if there was some basic information for her to look at to understand this program. Even for my systems administrator, it would be helpful if there were tips and tricks available."
"I would like more web-based training from SMA. That would be nice. Our primary OpCon representative is phenomenal, but we would like some training opportunities for learning on our own. When I started utilizing OpCon, the sheer breadth of it made for a very daunting task. I was almost fearful to start, not to mention fearful to go change things and possibly hinder a job."
"There is one feature that has been a difficult problem, and right now, OpCon can't do it. I'm not sure if it should be expected to, but we have tried to get it to where it could start a process on an external database."
"The one area it needs some help in is the mainframe area because that is not its strength. They support the mainframe but it's not something that they are good at."
"UiPath's process mining needs to improve a lot. The generated reports are difficult to analyze by ordinary people. Task mining reports are also difficult."
"The pricing in our region has the potential for improvement."
"Every time, when we have upgraded, except for the last time, we have struggled. We did not do it right once. We always had to retry, get some support with it, and the documentation was a little lagging. Therefore, we really struggled with upgrading. It's getting a lot better now, but this has been one place where we have struggled."
"UiPath should improve its licensing because its competitors offer a cheaper and more sustainable model for even small-scale industries."
"There are some selector issues when it comes to web automation and desktop automation. There is a robot selector. When we feed the data, it tries to fetch the UI elements from that particular data, but that's not happening 100%. That could have some improvements."
"Capturing ROI needs improvement. I would also like for it to have more logging mechanisms in Orchestrator."
"I have experienced scalability issues."
"While it is still the best, the usability for end-users without programming experience can be improved."
 

Pricing and Cost Advice

"There are different add-ons, like the Self Service or Vision model. It all depends on what agents you have in your environment. We have a mainframe and Windows, and while I think SQL is free, SAP or anything beyond that has different connectors that might need a license."
"Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month."
"The pricing is very reasonable."
"Annually, we pay $29,000. This is for a blanket policy that covers everything, like licensing and support."
"The pricing is over $100,000 for our credit union and I believe it's $89,000 for our clients, in total, annually."
"Our licensing is on a yearly basis."
"The cost is just shy of $20,000. That's for two licenses annually, production, and failover. It is a pricey solution. Comparatively speaking, you can certainly find schedulers which are cheaper. In some cases, you can find ones that are free or use free solutions. However, OpCon is by far the superior quality product, and you pay for that. This also has a cost savings associated with an FTE, so you can more than outweigh the cost of the solution if you were to reduce the staff that you have onsite. Plus, this means that you don't need to have someone during irregular hours."
"SMA is big on free training. They do monthly training down at their headquarter office. As long as you own the product, the only thing you pay for is your employees' travel expenses. The training is free. They are willing to train people and give them the knowledge. That way, you are equipped to do what you need to do."
"The solution's pricing is fair."
"The licensing fees are billed annually."
"The solution's pricing is a challenge. Every time I go to renew my contract, the prices increase. It is getting expensive."
"The pricing is moderate."
"We saved a little over $600,000. That totaled to almost 19 FTEs which we ended up saving."
"UiPath is starting to price itself out of the market. It's getting expensive. That's fine if they continue to push the envelope of what they offer, but it's all about perception. And the perception over the last two years with my customers is that it's expensive."
"It comes with a high cost, but the value it delivers justifies the expense."
"The solution's pricing is reasonable and lower than its competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
45%
Financial Services Firm
19%
Government
5%
Real Estate/Law Firm
4%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about OpCon?
My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.
What is your experience regarding pricing and costs for OpCon?
I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...
What needs improvement with OpCon?
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has fa...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Comparisons

 

Overview

 

Sample Customers

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about BMC, Broadcom, Redwood Software and others in Workload Automation. Updated: May 2025.
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