We performed a comparison between Omada Identity and WSO2 Identity Server based on real PeerSpot user reviews.
Find out in this report how the two Customer Identity and Access Management (CIAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"Omada's most valuable aspect is its usability."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The customer success and support teams have been crucial."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"The keystore feature has been most valuable for us."
"Comprehensive ecosystem."
"It's very easy to implement everything."
"I would rate the solution's stability eight or nine out of ten."
"The product provides easy integration between API manager and IT server components."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"Omada Identity has a steep learning curve."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"There's a challenge with handling large amounts of data in this system."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"The solution could improve its development from a user perspective."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"The high availability architecture has to be improved."
"I found the initial setup to be very complex."
"There needs to be a good support model and easy-to-understand documentation."
Omada Identity is ranked 3rd in Customer Identity and Access Management (CIAM) with 43 reviews while WSO2 Identity Server is ranked 6th in Customer Identity and Access Management (CIAM) with 7 reviews. Omada Identity is rated 8.0, while WSO2 Identity Server is rated 8.0. The top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". On the other hand, the top reviewer of WSO2 Identity Server writes "Provides valuable API management features, but its technical documentation needs improvement". Omada Identity is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Saviynt, SAP Identity Management and One Identity Manager, whereas WSO2 Identity Server is most compared with Auth0, Amazon Cognito, CyberArk Privileged Access Manager, SAP Identity Management and SailPoint IdentityIQ. See our Omada Identity vs. WSO2 Identity Server report.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
