Okta Workforce Identity vs Zscaler B2B comparison

Okta and Zscaler are both solutions in the ZTNA as a Service category. Okta is ranked #12 with an average rating of 8.4, while Zscaler is ranked #18 with an average rating of 8.0. Okta holds a 1.7% mindshare in ZaaS, compared to Zscaler’s 0.7% mindshare. Additionally, 94% of Okta users are willing to recommend the solution, compared to 100% of Zscaler users who would recommend it.

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Executive Summary

We performed a comparison between Okta Workforce Identity and Zscaler B2B based on real PeerSpot user reviews.

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To learn more, read our detailed ZTNA as a Service Report (Updated: June 2025).

Buyer's Guide

ZTNA as a Service

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iboss

Mindshare comparison

As of June 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.9%, up from 1.0% compared to the previous year. The mindshare of Okta Workforce Identity is 1.7%, down from 2.3% compared to the previous year. The mindshare of Zscaler B2B is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ZTNA as a Service

Featured Reviews

Matt Crockford

Head of Cybersecurity at SES Water

It's easy to roll out, and their understanding of our business made it seamless

One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured

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Tor Nordhagen

Executive Director at Semaphore

Extremely easy to work with, simple to set up, and reasonably priced

The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.

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Siva Kuppala

Enterprise Architect at Wipro Limited

Enables secure remote access and seamless app connectivity with reduced attack surfaces

Zscaler B2B ( /products/zscaler-b2b-reviews ) provides significant security benefits by reducing attack surfaces through Zero Trust Network Access (ZTNA) implementation. It improves performance over traditional VPN-based security models and offers seamless VPN-less access to corporate applications. It also features cloud-native architecture, global data centers for traffic optimization, and auto-scaling policies. The solution supports multi-tenant security models and segmented security policies tailored to large enterprises.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"It was a very easy product to install. It can be deployed very fast."

"Technical support is pretty sharp and very responsive."

"The console is cloud-based, which is something I really appreciate."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."

"Its initial setup was straightforward."

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."

More iboss pros

"Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are two different components that I haven't seen in other products."

"A solution that's easy to use, stable, and reliable."

"The tool provides a single place of contact for managing users. We only need to manage users in Okta Workforce Identity, eliminating the need to duplicate efforts across different systems. For example, if a user needs to be decommissioned, we don't have to go through all the systems and cloud services; we delete the user in one place. This process is automated with our HR system for both organizations, simplifying user lifecycle management."

"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."

"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."

"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."

"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."

"We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."

More Okta Workforce Identity pros

"Zscaler B2B provides significant security benefits by reducing attack surfaces through Zero Trust Network Access (ZTNA) implementation."

Cons

"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."

"To scale up, a new iboss Node Blade Chassis must be purchased."

"Iboss is growing so fast that it is often hard for them to keep up with the challenges."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

More iboss cons

"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."

"This user integration with the Okta integration network could be simplified."

"The product does not offer enough integration capabilities."

"There is no proper documentation on integrating test cases with Okta, and this issue is troubling whenever I try to implement it."

"There are some issues with the interface that can be improved."

"Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft."

"It is challenging to obtain a comprehensive backup."

"It can have more API integrations."

More Okta Workforce Identity cons

"Some areas for improvement include the SSL inspection, as decrypting and inspecting encrypted traffic induces latency."

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"The overall pricing for iboss is very competitive and transparent."

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The pricing is reasonable."

"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"

"The product's price is high. For each feature, a certain payment is required."

"The price of the solution is good."

"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."

"The licensing is per user per month and includes full technical support."

"Okta has fairly competitive pricing."

"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."

More Okta Workforce Identity pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

See all answers

What needs improvement with iboss?

For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...

See all answers

What is your primary use case for iboss?

Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...

See all answers

What do you like most about Okta Workforce Identity?

Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on...

See all answers

What is your experience regarding pricing and costs for Okta Workforce Identity?

Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.

See all answers

What needs improvement with Okta Workforce Identity?

Okta should have at least a local presense for countries that align with or comply with GDPR or data sovereignty, so ...

See all answers

What is your experience regarding pricing and costs for Zscaler B2B?

Zscaler B2B operates on a subscription-based pricing model with various bundles. Specific pricing details are not ava...

See all answers

What needs improvement with Zscaler B2B?

Some areas for improvement include the SSL inspection, as decrypting and inspecting encrypted traffic induces latency...

See all answers

What is your primary use case for Zscaler B2B?

I use Zscaler B2B ( /products/zscaler-b2b-reviews ) for a variety of purposes including Zero Trust Network Access ( /...

See all answers

Comparisons

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Compared 18% of the time

Netskope vs iboss

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Cisco Umbrella vs iboss

Compared 14% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 9% of the time

Cloudflare One vs iboss

Compared 8% of the time

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Microsoft Entra ID vs Okta Workforce Identity

Compared 31% of the time

SailPoint Identity Security Cloud vs Okta Workforce Identity

Compared 12% of the time

Google Cloud Identity vs Okta Workforce Identity

Compared 10% of the time

Saviynt vs Okta Workforce Identity

Compared 7% of the time

IBM Security Verify Access vs Okta Workforce Identity

Compared 2% of the time

More Okta Workforce Identity Competitors

No data available

Product Reports

Buyer's Guide

iboss

June 2025

Download iboss product report

Buyer's Guide

Okta Workforce Identity

May 2025

Download Okta Workforce Identity product report

Buyer's Guide

ZTNA as a Service

June 2025

Download Zscaler B2B product report

Also Known As

iBoss Cloud Platform

No data available

ZB2B

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

iboss

Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

Core Features

Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

Okta

Zscaler B2B (ZB2B) is a cloud service that provides your business customers fast, seamless, and secure access to applications over the internet, whether they’re hosted in the data center or public and private clouds.

ZB2B is based on a service-initiated zero trust network access (ZTNA) architecture and uses business policies to securely connect an authenticated customer to an authorized app, without ever exposing the app to the internet or bringing the customer on your network.

ZB2B brings cloud scale and agility to customer access by eliminating the complexity and friction of legacy network and security infrastructures.

Zscaler

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Sanmina Corporation, MAN Energy Solutions

Find out what your peers are saying about Zscaler, Palo Alto Networks, Cato Networks and others in ZTNA as a Service. Updated: June 2025.

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