OpenText Data Protector and NovaStor NovaBACKUP are both notable for their backup and recovery solutions. User reviews indicate that NovaStor NovaBACKUP often outperforms OpenText Data Protector in several key areas due to its simplicity and reliability.
Features: OpenText Data Protector offers a wide range of advanced backup functionalities, integration capabilities, and comprehensive customer service. NovaStor NovaBACKUP is praised for its simplicity, reliability, and ease of use, making it more suitable for small to mid-sized enterprises.
Room for Improvement: OpenText Data Protector could benefit from improved speed, a more intuitive disaster recovery process, and simplified deployment. NovaStor NovaBACKUP users noted the need for enhanced technical support, more extensive documentation, and better responsiveness from customer service.
Ease of Deployment and Customer Service: OpenText Data Protector is criticized for a complicated deployment process but commended for its comprehensive customer service. NovaStor NovaBACKUP offers a smooth deployment experience but garners mixed reviews regarding the responsiveness and availability of its customer support.
Pricing and ROI: Users of OpenText Data Protector often express concerns over its high setup costs but acknowledge an acceptable ROI in larger environments. NovaStor NovaBACKUP is generally viewed as more cost-effective upfront, providing a quicker ROI thanks to its lower entry cost and efficient functionalities.
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