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Norton Small Business vs Veritas Alta Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.6
Norton Small Business reduces security threat downtime, enhancing productivity, efficiency, and ROI by allowing focus on critical tasks.
Sentiment score
6.3
Veritas Alta Data Protection offers ROI through time and cost savings, vendor consolidation, and enhanced security against ransomware.
It is not primarily about cost optimization, but more about protecting our organization against ransomware attacks to avoid being brought to its knees.
Storage Platform Engineer at Expedia Group
We can see approximately 10% in savings, which could be in terms of time saving or money saving.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Customer Service

Sentiment score
8.1
Norton Small Business's technical support is rated excellent for its efficiency, helpfulness, and responsiveness, though some see room for improvement.
Sentiment score
3.8
Customer service is good but needs improvements in regional support and availability across time zones for urgent issues.
The IVR system should be reduced so that customers can reach support directly, as when someone calls, it is typically for a critical technical issue and the call should connect directly to a representative.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
This is a challenge for me, especially since I work in APAC, and whenever we engage with Veritas technical support, I must wait for someone in the United States to be available to help with our issue.
Storage Platform Engineer at Expedia Group
 

Scalability Issues

Sentiment score
8.1
Norton Small Business is highly scalable, allowing easy license expansion and adaptability for diverse business sizes and device platforms.
Sentiment score
7.7
Users praise Alta Data's excellent scalability and cost-effective nature, reporting high satisfaction and capacity for growth without performance constraints.
Veritas Alta Data Protection is not expensive, which makes it scalable.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
 

Stability Issues

Sentiment score
8.2
Norton Small Business is highly rated for its stability, with minor password manager issues on mobile devices.
Sentiment score
8.6
Veritas Alta Data Protection is highly stable, consistently rated nine out of ten, even with geographic clustering functionality.
 

Room For Improvement

Norton Small Business requires better pricing, enhanced features, and fewer notifications to improve user experience and market availability.
Veritas Alta Data Protection requires user-friendly upgrades, simpler interface, AI file restoration, and better documentation and reporting tools.
The solution could benefit from some artificial intelligence features where we can restore files or get assistance from the AI side.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
Veritas Alta Data Protection can be deployed on multiple cloud providers, including Azure and GCP.
Storage Platform Engineer at Expedia Group
I want a very simple GUI which even an L1 engineer or L1 cloud engineer can understand and use with minimum supervision.
Enterprise solution architect at a manufacturing company with 10,001+ employees
 

Setup Cost

Norton Small Business offers affordable yearly licenses but frequent upsells for additional features can be a drawback for some.
Veritas Alta Data Protection is cost-effective due to discounts, offering competitive features despite being typically 20% more expensive.
Since we have been using Veritas Alta Data Protection for the last four years, the price is very friendly.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
Regarding the pricing aspect, we received a pretty good discount when we started onboarding all of our backups to Veritas Alta Data Protection.
Storage Platform Engineer at Expedia Group
 

Valuable Features

Norton Small Business offers comprehensive virus protection, secure features, multi-platform compatibility, and 24/7 support via a user-friendly dashboard.
Veritas Alta Data Protection offers robust ransomware defense, seamless cloud integration, automation, cost efficiency, and multi-cloud protection capabilities.
We tested the effectiveness of Veritas Alta Data Protection's granular restoration feature during POC because we had a requirement to test various scenarios like restoring the bucket in a particular region, restoring the bucket in a different region, restoring EC2 instances, restoring containers, and databases.
Storage Platform Engineer at Expedia Group
The unique selling proposition includes automated policy-driven operations.
Assistant General Manager System at Transasia Bio-Medicals Ltd.
The best feature Veritas Alta Data Protection offers is integration with existing hyperscalers or virtual platforms as well as integration with current computing platforms, where we can see this working well with our existing scenarios.
Enterprise solution architect at a manufacturing company with 10,001+ employees
 

Categories and Ranking

Norton Small Business
Ranking in Cloud Backup
37th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
SSL VPN (11th), Endpoint Protection Platform (EPP) (24th)
Veritas Alta Data Protection
Ranking in Cloud Backup
30th
Average Rating
9.4
Reviews Sentiment
6.5
Number of Reviews
6
Ranking in other categories
AI Data Analysis (21st)
 

Mindshare comparison

As of July 2026, in the Cloud Backup category, the mindshare of Norton Small Business is 0.6%, up from 0.1% compared to the previous year. The mindshare of Veritas Alta Data Protection is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Veritas Alta Data Protection0.8%
Norton Small Business0.6%
Other98.6%
Cloud Backup
 

Featured Reviews

Balaguru Paramasivan - PeerSpot reviewer
Delivery Manager - DBA at HTC Global Services (INDIA) Private
The initial setup phase is very easy and user-friendly
I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.
RahulSharma8 - PeerSpot reviewer
Storage Platform Engineer at Expedia Group
Cloud backups have secured critical data and have enabled fast recovery from ransomware threats
I do utilize the automated policy-driven operations with Veritas Alta Data Protection. They have helped in reducing manual workloads because manual intervention is required to handle errors or backup job failures when trying to back up a particular AWS account where critical resources are deployed. Discovery takes a lot of time because we are backing up data already in the S3 buckets. We often face challenges with resource discovery because discovery does not happen once a month; it happens daily. Every day, the discovery job runs before backing up resources. We may encounter issues in discovery or related to permissions, meaning if we have backup permissions on a bucket but further intensive permissions are present on any particular file, the Veritas Alta Data Protection job will skip that file. At times, backup fails with one or another error, and manual intervention is definitely needed. It is predominantly automated and policy-driven, but manual intervention is also required sometimes. We tested the effectiveness of Veritas Alta Data Protection's granular restoration feature during POC because we had a requirement to test various scenarios like restoring the bucket in a particular region, restoring the bucket in a different region, restoring EC2 instances, restoring containers, and databases. One more crucial feature for us in selecting Veritas Alta Data Protection is having replication between Veritas Alta Data Protection clusters. Once the primary backup job is complete, Veritas Alta Data Protection runs an SLP job, which is a storage lifecycle policy. This SLP job moves or replicates the data from one Veritas Alta Data Protection cluster to another. If the Veritas Alta Data Protection cluster goes down, the data is still replicated to the other Veritas Alta Data Protection cluster.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
7%
Construction Company
17%
Manufacturing Company
16%
Healthcare Company
13%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Large Enterprise2
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
What is your primary use case for Norton 360?
I use the solution for the general protection of my computer. It runs in the background.
What is your experience regarding pricing and costs for Veritas Alta Data Protection?
The setup cost is quite good and affordable. Since we have been using Veritas Alta Data Protection for the last four years, the price is very friendly. In terms of technical features, it is pretty ...
What needs improvement with Veritas Alta Data Protection?
The solution could benefit from some artificial intelligence features where we can restore files or get assistance from the AI side, as the world is moving toward AI. Specifically, AI capabilities ...
What is your primary use case for Veritas Alta Data Protection?
In the last two years, we faced issues with ransomware. Because of the encryption level which we set with this backup software, we were able to restore all of our data without losing a single file.
 

Overview

Find out what your peers are saying about Norton Small Business vs. Veritas Alta Data Protection and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.