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NinjaOne vs Statseeker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NinjaOne
Ranking in Network Monitoring Software
29th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Server Monitoring (11th), IT Service Management (ITSM) (7th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (3rd), Unified Endpoint Management (UEM) (8th)
Statseeker
Ranking in Network Monitoring Software
60th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
38
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of NinjaOne is 0.4%, up from 0.3% compared to the previous year. The mindshare of Statseeker is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
JH
Simplifies monitoring and provides real-time alerts for issues we might not immediately be aware of otherwise
The product has improved our organization by simplifying monitoring and giving real-time alerts for issues we might not immediately be aware of otherwise. If we notice five devices with latency or errors, I wouldn't know that if I didn't command line into 800 devices and check every day. I can see the status on the dashboard and it just makes it easy to know where the problems are. If we didn't have that capability by using Statseeker, then it would be very complex to monitor. We'd need to have another tool or manually log into every device to try to check things. And this product just does it all for us. That streamlines and improves our workload so that we only need to have two people in our office for the network team. It improves availability. If a circuit goes down texts and email alerts get sent out. So, even if it's in the evening or we're not on premises, we'll know if something's down. We use it all the time because it really helps.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The software's automation tools have solved critical deployment problems for small businesses."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The most important aspect of this tool is the security it provides our company."
"NinjaOne is a great product. It is working and it is always developing."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne's best feature is its monitoring."
"We are a smaller enterprise, but we're watching approximately fifteen-thousand switchboards with no problem at all."
"This solution allowed us to track down trouble users."
"The most important for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics."
"I like the fact that I can aggregate multiple interfaces into a single graph. It allows me to quickly the summary of traffic for multiple devices which is helpful."
"This solution helps in terms of troubleshooting, and you can do capacity planning with it."
"The product simplifies monitoring by providing real-time alerts through a GUI dashboard, email and texts."
"The most important feature is just the fact that it doesn't aggregate the information up, and I can look at detailed information going back quite a long time."
"This solution has helped us to proactively identify issues and push some of those fixes down to tier one."
 

Cons

"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"Lacks sufficient integrations with other PSAs."
"NinjaOne's reporting module is cumbersome."
"NinjaOne's pricing and user interface needs improvement."
"The NinjaOne distribution server is highly dependent on an active directory."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"I would like to see the software reduced to focus on inventory or remote help tools since many of its current functionalities are not needed."
"I would like to see more scripts for PowerShell commands."
"It would be nice if they had twenty-four-hour technical support because we contact Australia and we have to wait for them to open."
"This solution would be improved with better automatic discovery for ping-only devices."
"The interface could be more user-friendly and it would be nice if there were enhanced options for reporting."
"It may be helpful to have more options in the alerting section."
"It could use more features on Netflow analyser, such as time series graphs and a single network export UDP port and UDP forwarding."
"The user interface needs a great deal of improvement."
"I'd say the interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user friendly."
"I would like to see a friendlier user interface in the administration tool."
 

Pricing and Cost Advice

"NinjaRMM uses a subscription model."
"Its pricing is great."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"The pricing is reasonable and cheaper than ConnectWise."
"We currently pay $1.20 per device on a monthly basis."
"The product's pricing depends on the number of PCs or devices."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"Up until we actually talked to Statseeker, and Statseeker came and gave us an enterprise licensing model for multiple accounts, I would have said the pricing was not good value. The fact they've come to the party now and given us a very good discount, I would say it's probably about right, the pricing they're giving us now. But the retail pricing, if I went out and, as a separate company, and asked for pricing for one account, I probably would say their retail pricing is not competitive. The fact that they've given us a discount now because we have multiple servers across multiple accounts, I would say that pricing is about right, but not their retail pricing. It's too expensive."
"We have permanent licenses so there's really no cost, other than ongoing maintenance. When I think about it, that's running us about $20,000 a year."
"Pricing is reasonable but licensing should unlimited."
"Statseeker is pretty cheap."
"We now feel the pricing is a good value. Previously we had a just a normal license but now we've got an Enterprise license. Since the Enterprise, it's been a lot better value. We did think it was pretty expensive before, but with the Enterprise license it's almost less than half that price. If you have a number of accounts within the organization that use Statseeker, I would suggest get the Enterprise license."
"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."
"Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced."
"We paid $5,000 to $10,000 a year in maintenance."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
8%
Retailer
7%
Financial Services Firm
7%
Financial Services Firm
19%
Computer Software Company
8%
University
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What is your experience regarding pricing and costs for Statseeker?
We are content with our current setup and its features. Additionally, we appreciate Statseeker's responsiveness to our queries and requests for improvements, particularly in monitoring. The upcomin...
What needs improvement with Statseeker?
There is a need for many developments to mature Statseeker. It should provide a study use case to show how it monitors the SD-WAN service.
What is your primary use case for Statseeker?
Statseeker provides the basic monitoring status of our network elements, including latency, ping delays, and ping drops. Its strengths lie in a couple of areas. Firstly, it is not an expensive tool...
 

Comparisons

 

Overview

 

Sample Customers

Status Pros, Mitchell and Company
With active deployments in over 22 countries and many Fortune 100 firms, Statseeker monitors millions of interfaces in real-time. Some example customers include: FedEx, Optus, Verizon, California State University, Department of Agriculture and Fisheries, Monash University, Texas A&M University.
Find out what your peers are saying about NinjaOne vs. Statseeker and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.