NinjaOne vs ObserverLIVE comparison

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"NinjaOne is a great product. It is working and it is always developing."

"The installation is easy, it only took two minutes."

"The tool's most valuable feature is third-party application updates."

"The most important aspect of this tool is the security it provides our company."

"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."

"The customer support at NinjaOne is excellent, rated ten out of ten."

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"VIAVI is very strong when it comes to packet analysis, especially with SDN, ACI, and Cx."

"I want NinjaOne to improve the reports."

"NinjaOne's dashboard could be easier to use."

"NinjaOne's pricing and user interface needs improvement."

"I would like to see more scripts for PowerShell commands."

"The network monitoring needs to be improved."

"The ticketing system in NinjaOne is not the best."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"VIAVI needs to include a Simple Network Monitoring Protocol (SNMP) for end-to-end monitoring solutions."

"We got a pretty good deal. It was fairly affordable."

"The pricing is reasonable and cheaper than ConnectWise."

"We currently pay $1.20 per device on a monthly basis."

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaRMM uses a subscription model."

"The product's pricing depends on the number of PCs or devices."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."