NICE Robotic Automation vs UiPath Automation Cloud comparison

NICE and UiPath are both solutions in the Robotic Process Automation (RPA) category. NICE is ranked #34, while UiPath is ranked #9 with an average rating of 10.0. Additionally, 62% of NICE users are willing to recommend the solution, compared to 100% of UiPath users who would recommend it.

NICE Robotic Automation

Read 7 NICE Robotic Automation reviews

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747 Comparison Views

62% willing to recommend

UiPath Automation Cloud

Read 2 UiPath Automation Cloud reviews

229 Views
105 Comparison Views

100% willing to recommend

NICE Robotic Automation

UiPath Automation Cloud

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Executive SummaryUpdated on Jan 25, 2026

NICE Robotic Automation and UiPath Automation Cloud compete in automation solutions. UiPath Automation Cloud appears more feature-rich, while NICE Robotic Automation is favored for pricing and support.

Features: NICE Robotic Automation is known for reliable task automation, emphasizing process efficiency and easy implementation. It highlights basic automation functionalities that ensure streamlined processes. UiPath Automation Cloud offers advanced AI-driven features and extensive integration options. Its flexibility makes it suitable for complex automation needs, providing a comprehensive feature set that includes machine learning capabilities and extensive third-party integrations.

Ease of Deployment and Customer Service: NICE Robotic Automation provides a straightforward deployment process prioritizing ease and reliability, backed by strong customer service. Its approach is designed for simplicity and user accessibility. In contrast, UiPath Automation Cloud uses a cloud-based deployment model enhancing scalability and accessibility. This model, however, may require a more involved process. The robust customer service supports users in maximizing the potential of the platform despite its complexities.

Pricing and ROI: NICE Robotic Automation is recognized for cost-effective setup providing short-term ROI benefits, appealing to budget-conscious businesses. It focuses on affordability without compromising quality results. UiPath Automation Cloud might demand a higher initial investment yet it offers substantial long-term ROI due to its comprehensive features and scalability. This makes it suitable for businesses aiming for strategic growth, preparing them for future challenges via investing in robust technology.

To learn more, read our detailed NICE Robotic Automation vs. UiPath Automation Cloud Report (Updated: January 2026).

Buyer's Guide

NICE Robotic Automation vs. UiPath Automation Cloud

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NICE Robotic Automation

Ranking in Robotic Process Automation (RPA)

34th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

UiPath Automation Cloud

Ranking in Robotic Process Automation (RPA)

9th

Average Rating

9.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Data Modeling (2nd), Process Automation (17th)

Featured Reviews

Harish G V

Senior RPA Developer at a tech vendor with 1,001-5,000 employees

Quicker compared to other bots but not very user-friendly

There is a need for NICE to be more user-friendly. It should be designed in such a way that any developer can easily develop bots. For instance, Power Automate provides a good example of a user-friendly design that NICE can learn from. Moreover, in terms of documentation, there is very little available for NICE, making it challenging to implement the bots. So, documentation should be improved as well. There are a lot of additional features that could be included in NICE. As the NICE Robotic Automation claims, it is a low-code solution, but that is not entirely true. They need to concentrate on the prerequisites and building blocks. There should be more options available internally that are easy to use and well-developed.

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Zeynep Köse

Rpa Developer at Turkish Airlines

Automation has reduced manual finance work and has increased accuracy for high volume tasks

I am not sure if there is any disadvantage to UiPath Automation Cloud; I cannot say anything definitive. Sometimes when we upgrade our Studio version, there would be some issues when we use a new version, but I would not say there is a significant negative aspect. The latest issues with the new version involve glitches or latency that happen when we upgrade, and we face some issues that take time to fix. We have to open a new ticket and proceed through that process. As I heard, UiPath Automation Cloud is a little more expensive than other tools. I just heard this from other developer friends, but I have never used any other tools myself.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a kind of desktop automation. Its licensing model is a little bit different. It tends to be individual automation specific to a role. It excels at that."

"Provides good automation features."

"The deployment of NICE Robotic Automation is easy."

"NICE is one of the only vendors that does attended and unattended out-of-the-box. Using the unattended processes we've been able to build a "feature library." We break each process down into workable chunks that we can save into a big library. The next time we come to automate a task, we already have chunks of that automation built."

"What we've done with the RTI client is that we've brought it into a bit more of a 21st-century feel. Our agents have the ability to move around when they want, click into stuff. They use it according to how their conversations go with the customer."

"It is easy to deploy. To do the automation in NICE, you really need to use your programming expertise. There are no inbuilt features in it, and you have to create all the required features, which can be very interesting for a programmer."

"Through interfaces called Callout (created with HTML code) it is possible to create a strong interactivity with the user. These interfaces can be extremely dynamic in relation to the behavior of a local or remote robotic flow."

"When you use human resources, there is some chance people can make mistakes, but UiPath Automation Cloud robots cannot, as they are very fast and do their job correctly and efficiently."

"In general, the cloud migration has helped greatly, and overall UiPath Automation Cloud is a really good tool for enterprise-level automation."

Cons

"We haven't found it to be as powerful as some of the other platforms. From a true RPA perspective, it is pretty far behind some of the other solutions. It has emerged as a more desktop automation kind of tool, but it lacks a lot of enterprise features. It is not really a true RPA because of its licensing, which is kind of user-initiated. It would be nice it can be deployed at a more enterprise licensing model versus a user-based model. It didn't have autonomous automation so far, and they have just released this feature. They have kind of hodgepodged a bunch of products together to get there, but it is not as seamless as other solutions."

"There is a need for NICE robotics to be more user-friendly."

"The one thing I'd like to see, and NICE is already heavily investing in it, is improvement in the user interface itself. They call it the Designer and it's what the developers use. It is a bit clunky; that is the polite way to put it. I'd like to see it be a bit more user-friendly, a bit more intuitive, and to move to something a bit more web-based..."

"[During the upgrade] any issues, where it couldn't remotely connect to upgrade, I needed the floor plan so I could go to that PC and have a look at it. Often it was either that the PC was switched off or had a bug or some other application needed to be reset."

"The solution is not as intuitive as it could be and integrating took a lot of time."

"Its connectivity with other applications should be improved. In the version that I was using, it would just stop interacting with the other application. Its graphical interface should also be improved. It should have a user-friendly interface. Sometimes, people find it very difficult to understand. One of the obstacles that I faced while programming was that if I needed any kind of help, there wasn't much content on the internet. It can be very difficult to find a solution for a particular issue."

"There are a few areas for improvement in the installation phase"

"UiPath Automation Cloud needs to reduce the license cost. That is the first thing they need to concentrate on because many RPA tools are coming up in the market and some are much cheaper than UiPath Automation Cloud."

"Sometimes when we upgrade our Studio version, there would be some issues when we use a new version, but I would not say there is a significant negative aspect."

Pricing and Cost Advice

"As per my understanding, UiPath has a much lesser cost than NICE, but I am not sure."

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Financial Services Firm

14%

Computer Software Company

11%

Recreational Facilities/Services Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	4

No data available

Questions from the Community

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What is your experience regarding pricing and costs for UiPath Automation Cloud?

My experience with pricing is that compared to all the other tools, UiPath Automation Cloud is very expensive.

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What needs improvement with UiPath Automation Cloud?

UiPath Automation Cloud needs to reduce the license cost. That is the first thing they need to concentrate on because many RPA tools are coming up in the market and some are much cheaper than UiPat...

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What is your primary use case for UiPath Automation Cloud?

My main use case for UiPath Automation Cloud involves all the RPA related automation including sales order creation, ServiceNow ticket and job ID creation, booking order, and enterprise level work....

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Compared 16% of the time

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Compared 8% of the time

Microsoft Power Automate vs NICE Robotic Automation

Compared 8% of the time

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Compared 57% of the time

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Compared 43% of the time

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Product Reports

Buyer's Guide

NICE Robotic Automation

January 2026

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Buyer's Guide

Process Automation

December 2025

Download UiPath Automation Cloud product report

Also Known As

No data available

UiPath Data Service, UiPath Insights, UiPath Automation Hub

Overview

NICE Robotic Automation is allowing organizations to reinvent customer service in the back office and the contact center. Automation offers an immediate reduction of administrative costs for a quick return on your investment. With robots able to perform tasks four to five times faster than a human, NICE Robotic Automation enables quicker turnaround times for customer requests and improved service-level agreements (SLAs). Routine processes are completed flawlessly every time, reducing the need to allocate time for making corrections. NICE Robotic Automation is highly scalable, so a center's processing power can increase when demand does.

NICE

UiPath Automation Cloud offers robust automation capabilities for businesses. It enables seamless management of automation processes, providing a scalable, cloud-based environment.

UiPath Automation Cloud supports businesses by providing an end-to-end cloud solution for orchestrating enterprise automation. It simplifies the deployment and management of automation resources, reducing the need for on-premises infrastructure. This platform is especially valuable in rapidly scaling operations where agility and speed are key. With built-in security features, users can trust the platform while benefiting from regular updates and maintenance.

What are the key features of UiPath Automation Cloud?

Scalability: Effortlessly scale operations with cloud resources.
Access Control: Manage user permissions effectively to ensure secure operations.
Integrated Management: Unified management of robots and processes from the cloud.
Continuous Updates: Benefit from consistent updates without manual interventions.

What should you look for in UiPath reviews?

Cost Efficiency: Reduced hardware costs due to cloud-hosted environment.
Ease of Use: Streamlined operation management with intuitive tools.
Speed of Deployment: Quick deployment cycles enable faster operation start.
Security Enhancements: Regularly updated security measures.

In manufacturing, UiPath Automation Cloud scales production processes through automation, increasing efficiency. In finance, it accelerates transaction processing, improving accuracy and reducing errors. Healthcare employs it for streamlining patient data management to enhance service delivery.

UiPath

Sample Customers

HelpLine, Telefonica Spain, Banca Popolare Di Sondrio

Information Not Available

Buyer's Guide

NICE Robotic Automation vs. UiPath Automation Cloud

January 2026

Free Report: NICE Robotic Automation vs. UiPath Automation Cloud

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