We performed a comparison between SentinelOne Singularity Complete and Netsurion based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is lauded for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Netsurion delivers thorough and informative notifications and effectively identifies threats. Users praise its seamless incorporation of endpoint security measures. Netsurion should focus on enhancing weekly reporting, utilizing internet options for enhanced security, and strengthening threat detection and response.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Netsurion's customer service has received mixed reviews, with some users expressing concerns about technical planning and the installation process.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Netsurion's initial setup was described as easy, with clear instructions and packages provided. Reviewers appreciated the support and assistance from Netsurion. Netsurion guided the setup discussion based on business needs, making it easier to understand and implement.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Netsurion is considered a good value for the money and competitive. Users say the solution’s pricing is transparent.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements. Netsurion offers actionable intelligence and eliminates the requirement for specialized staff, saving time and costs. Its managed SOC component also delivered substantial benefits to organizations.
Comparison Results: Our users prefer SentinelOne Singularity Complete to NetWitness XDR. SentinelOne Singularity Complete is praised for its reliability and effective threat detection and mitigation, while NetWitness XDR has issues with slow performance and configuration. SentinelOne customer service earned positive feedback, while NetWitness XDR users expressed mixed opinions regarding response time. Users generally considered the initial setup for SentinelOne Singularity Complete to be straightforward, while some users said deploying NetWitness XDR is a chore.
"There is also one dashboard that shows us the status of many controls at once and the details I can get... It gives a great overview of many areas, such as files, emails, chats, and links. Even with the apps, it gives you a great overview. In one place you can see where you should look into things more deeply..."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"We can use Defender to block and monitor for security purposes without needing multiple other products to do different tasks."
"Microsoft Defender XDR is scalable."
"The timeline feature is excellent. I also like the phishing simulation. We have phishing campaigns to educate employees and warn them about these threats."
"The visibility into threats that 365 Defender provides is really good. You get a full review of your security system and what can be improved. In the Microsoft 365 Defender portal the first page gives you a really big summary of which security policies you are following and what can be improved."
"We are connected to Microsoft and have every laptop enrolled. This acts as an endpoint. The tool helps me check security and compliance. I can also check what a device is doing."
"For me, the advanced hunting capabilities have been really great. It allowed querying the dataset with their own language, which is KQL or Kusto Query Language. That has allowed me to get much more insight into the events that have occurred. The whole power of 365 Defender is that you can get the whole story. It allows you to query an email-based activity and then correlate it with an endpoint-based activity."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"The most valuable feature of RSA NetWitness Network is the single unified dashboard from which you can manage all the different products of RSA. Additionally, the integration with native applications is good."
"The stability of the RSA NetWitness Endpoint is very good."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"The most valuable feature is the way it captures the traffic, and it contains every detail of the communication."
"It helps our security team respond more accurately when there are threats, then we get less false positives or negatives."
"It is very easy to use, and its usability is great. The use cases are also very easy. The visualizations of the use cases are magnificent. You cannot find this in any other solution. From my point of view, it is great."
"Ability to isolate the machine when there are malicious files."
"The process visualization, automated response, and snapshotting are valuable. The integration and automation possibilities are also valuable."
"The most valuable feature is the machine learning capability, as opposed to the traditional rule-based antivirus."
"The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection."
"The tool's most valuable feature is Vigilance Respond Pro monitoring. You don't have to have a dedicated SOC and worry about staffing."
"The tool saves 50% of the staff's time."
"The product can scale."
"We opted for SentinelOne because it gives you visibility and control over all the devices on which you have the agent deployed. That is very valuable because, in the end, all the attacks enter only through one gateway, which is usually a user's computer."
"The most valuable aspect of SentinelOne Singularity Complete is the protection it provides."
"There are a few technical issues with Defender XDR that can be improved. Sometimes, the endpoint devices are not reporting properly to the Defender 365 portal. When you're getting all the information from the Microsoft portal, the devices are sometimes not in sync. We have hundreds of endpoint devices, some needing to be onboarded again."
"For some scenarios, it provides good visibility into threats, and for some scenarios, it doesn't. For example, sometimes the URLs within the emails have destinations, and you do get a screenshot and all further details, but it's not always the case. It would be good if they did a better job of enabling that for all the emails that they identified as malicious. When you get an email threat, you can go into the email and see more details, but the URL destination feature doesn't always show you a screenshot of the URL in that email. It also doesn't always give you the characteristics relating to that URL. It would be quite good if the information is complete where it says that we identified this URL, and this is what it looks like. There should be some threat intel about it. It should give you more details."
"This solution could be improved if it included features such as those offered by Malwarebytes."
"It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."
"There are still some components, such as vulnerability management within the vendor product, where improved integration would be beneficial."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"I would like to see Security Orchestration and Response Automation (SOAR) integration."
"The solution lacks a reporting engine."
"RSA NetWitness Network could improve on integration with non-native application integration."
"The contamination feature could be improved."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
"Its price could be improved. It is an expensive product. Its training is also too expensive. It would be great if they can have a better pricing scheme for the training."
"The threat intelligence could improve in RSA NetWitness Endpoint."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"SentinelOne's customer service has room for improvement."
"SentinelOne needs to provide more documentation for administrators and analytics."
"SentinelOne Singularity Complete could improve by having DNS filtering. Other competitor solutions have this feature."
"DLP support would be a good addition."
"It would be nice if the console stored data daily, so that you could look at a timeline of events on a machine over a period of time, and currently this is not possible."
"The way Singularity Complete handles blocking external mass storage is annoying because it is so difficult to unblock single endpoints."
"The only concern we have is that there are a few features that were not readily available."
"Initially, when we first deployed the solution, it caused some third-party connectivity issues."
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NetWitness XDR is ranked 40th in Endpoint Protection Platform (EPP) with 15 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. NetWitness XDR is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), CrowdStrike Falcon, Microsoft Defender for Endpoint and Vectra AI, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR). See our NetWitness XDR vs. SentinelOne Singularity Complete report.
See our list of best Endpoint Protection Platform (EPP) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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