NetSuite CRM+ vs Sage CRM comparison

NetSuite and Sage are both solutions in the CRM category. NetSuite is ranked #26 with an average rating of 8.0, while Sage is ranked #27 with an average rating of 8.5. NetSuite holds a 0.8% mindshare in CRM, compared to Sage’s 0.7% mindshare. Additionally, 66% of NetSuite users are willing to recommend the solution, compared to 77% of Sage users who would recommend it.

NetSuite CRM+

Read 4 NetSuite CRM+ reviews

949 Views
854 Comparison Views

66% willing to recommend

Sage CRM

Read 8 Sage CRM reviews

739 Views
732 Comparison Views

77% willing to recommend

NetSuite CRM+

Sage CRM

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Executive SummaryUpdated on Dec 19, 2024

Sage CRM and NetSuite CRM+ compete in the CRM software category. NetSuite CRM+ is often viewed more favorably due to its comprehensive feature set, justifying its higher cost.

Features: Sage CRM offers strong integration with Sage products, efficient contact management, and sales tracking. NetSuite CRM+ provides a unified business management suite, advanced analytics, and e-commerce capabilities.

Ease of Deployment and Customer Service: NetSuite CRM+ uses a cloud-based deployment model for swift implementation and scaling, along with extensive training resources. Sage CRM offers both on-premise and cloud options, allowing for customizable deployment. Sage receives praise for its accessible customer service, while NetSuite CRM+ benefits from an expansive support network.

Pricing and ROI: Sage CRM is known for competitive pricing and cost-effective ROI, suitable for budget-conscious firms. NetSuite CRM+, with premium pricing, offers substantial ROI through its extensive features and integration.

To learn more, read our detailed NetSuite CRM+ vs. Sage CRM Report (Updated: December 2025).

Buyer's Guide

NetSuite CRM+ vs. Sage CRM

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

NetSuite CRM+

Ranking in CRM

26th

Average Rating

7.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Opportunity Management (11th)

Sage CRM

Ranking in CRM

27th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the CRM category, the mindshare of NetSuite CRM+ is 0.8%, up from 0.6% compared to the previous year. The mindshare of Sage CRM is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
NetSuite CRM+	0.8%
Sage CRM	0.7%
Other	98.5%

CRM

Featured Reviews

Greg Jacob

Executive Consultant at Gemini Solutions Group

Streamlines collaboration across teams and has a straightforward setup process

The platform initiates a series of processes to complete the sale, which may involve ordering equipment, providing services, and tracking necessary activities. The feature that has been most effective in improving sales performance is its alignment with the ordering team. Compared to my experience working with HubSpot, which excelled in presales and marketing but lacked integration with ERP and post-sales processes, NetSuite CRM+ stands out for its ability to streamline collaboration and information sharing across teams. It facilitates post-sales engagement by effectively providing visibility into the bill of materials and assigning responsibilities. The platform is not highly customizable like Salesforce. However, it offers sufficient flexibility for our requirements. I can easily create different views and reports and add widgets to my home screen as needed. I rate it an eight out of ten.

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Vaiyapurisankar K

Deputy Manager - IT at Nidec Corporation

Useful to access data anytime and helpful in generating reports quickly

Speaking about the product's ability to improve sales processes, I would say that even though the tool offers project management capabilities along with ERP functionalities, my company doesn't use it for project management or HR-related areas. My company majorly uses the tool for finance, logistics, and inventory control. I haven't had the need for my company to not integrate the tool with other products. Though my company uses the product separately, we can export Sage CRM into Excel, after which the data can be integrated with other software products. Though the tool can be integrated with other products, my company doesn't do it because Sage CRM is enough for us. The analytical reporting part of the business product is good. The analytical reporting part of the product is used for financial years, along with the profit and loss reports and inventory reports. For the sales part in our company, we use the analytical reports generated by the product to help the sales people in a region-wise, sales-wise and product-wise manner. In my company, one of the teams will be changing from Sage CRM to Microsoft Dynamics. I recommend the product to others who plan to use it, especially since it is a tool suitable for medium-sized companies and not for enterprise-sized businesses. Medium-sized companies can use the product since it is an economical and reliable tool. I rate the tool a nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Very scalable solution that provides customer relationship management, sales, and marketing functions. It's very straightforward to set up, and it supports multi-subsidiary organizations."

"We use the product for standard CRM functions like email marketing, account management, scheduling customer profiles, and marketing materials, and for integration with the Suite Commerce."

"The feature that has been most effective in improving sales performance is its alignment with the ordering team."

"NetSuite CRM+ helps us provide customer support and track schedules for field service."

"The most valuable feature is the case management system, which allows for the customization of workflows and saving solutions."

"It has been helpful for opportunity management and lease management."

"The part I like the most is the reporting."

"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."

"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."

"We have found the solution to be stable."

"The solution's technical support is fast to respond."

"Sage CRM is flexible, customizable, and user-friendly."

Cons

"NetSuite's field service automation should be updated. We should be able to fully automate the assignment of service orders to technicians."

"The product needs to improve the warehouse management feature."

"What could be improved in NetSuite CRM+ is its UI, because it's ugly. When you compare it to the Salesforce UI, the UI in Salesforce, particularly its reporting, looks better."

"The product or service could be improved by incorporating AI functionality to provide intuitive assistance."

"The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement."

"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."

"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."

"The scalability of this solution depends on whether you have a team that can configure it for scale."

"Sage CRM doesn't have a dashboard for dynamic reporting."

"Its user interface could be better."

"I would like Sage to improve their UI."

"With regards to monitoring the transaction with alerts, it could be better."

Pricing and Cost Advice

"Compared to other tools, you have to pay for the NetSuite CRM+ module itself. You will pay a recurring fee regardless of how many users you have, then you will pay a fee per user, per month. Its cost is not a licensing cost per user, but a module cost and a user cost."

"It ultimately depends on the features and functionalities required for your specific use case."

"Though my company has to have a perpetual license per user, there is a need to make annual payments towards the costs attached to the support my organization receives from Sage CRM's technical team."

"From an African perspective, the solution is relatively expensive."

"We pay for eight core modules and 20 user licenses and this costs us $1500 per year."

"We have a yearly license."

"The product is expensive."

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Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	2

Questions from the Community

What do you like most about NetSuite CRM+?

The feature that has been most effective in improving sales performance is its alignment with the ordering team.

See all answers

What is your experience regarding pricing and costs for NetSuite CRM+?

In terms of competitiveness, both NetSuite and HubSpot may offer different pricing tiers and packages to cater to various budgets and preferences. HubSpot tends to be less expensive than other opti...

See all answers

What needs improvement with NetSuite CRM+?

The product or service could be improved by incorporating AI functionality to provide intuitive assistance. There may be room for enhancement in tracking historical contacts from a sales perspectiv...

See all answers

What do you like most about Sage CRM?

The solution's technical support is fast to respond.

See all answers

What is your experience regarding pricing and costs for Sage CRM?

The product is expensive.

See all answers

What needs improvement with Sage CRM?

The product could be improved by modernizing the charts and analytics. Additionally, the export features and interactivity of the charts need enhancement.

See all answers

Comparisons

Siebel CRM vs NetSuite CRM+

Compared 32% of the time

Salesforce Sales Cloud vs NetSuite CRM+

Compared 28% of the time

Oracle CX Sales vs NetSuite CRM+

Compared 22% of the time

Zoho CRM vs NetSuite CRM+

Compared 18% of the time

More NetSuite CRM+ Competitors

Microsoft Dynamics CRM vs Sage CRM

Compared 48% of the time

Siebel CRM vs Sage CRM

Compared 20% of the time

Salesforce Sales Cloud vs Sage CRM

Compared 16% of the time

Oracle CX Sales vs Sage CRM

Compared 16% of the time

More Sage CRM Competitors

Product Reports

Buyer's Guide

CRM

January 2026

Download NetSuite CRM+ product report

Buyer's Guide

CRM

January 2026

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Overview

NetSuite CRM+ delivers powerful Customer Relationship Management (CRM) capabilities, including Sales Force Automation (SFA), marketing automation, customer support and service, ecommerce and flexible customization, all in a single cloud CRM solution. And unlike typical CRM solutions, NetSuite CRM+ includes powerful sales performance management, order management and partner management.

NetSuite

SageCRM software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Using CRM software, your marketing team can identify the sources of leads, opportunities and closed sales. They can also find customer information for upcoming campaigns and send targeted email marketing campaigns. When customers place orders for your products or services after these marketing campaigns, you can track these orders using an ERP or business management solution. It can be fully integrated CRM or Sage Sales, Marketing, Service modules to suit your business needs.

Sage

Sample Customers

2Pure, Accuvant, Adtegrity, Advantage Sign Supply, Bonneville Environmental Foundation, CallidusCloud, Capitol Coffee Systems, Cardinal Path

Avis, Fuji Xerox, Formula 1

Buyer's Guide

NetSuite CRM+ vs. Sage CRM

December 2025

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