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NetScaler vs Radware Bot Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (5th), Web Application Firewall (WAF) (12th)
Radware Bot Manager
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
10
Ranking in other categories
Bot Management (4th)
 

Mindshare comparison

While both are Security Services solutions, they serve different purposes. NetScaler is designed for Application Delivery Controllers (ADC) and holds a mindshare of 14.4%, down 15.9% compared to last year.
Radware Bot Manager, on the other hand, focuses on Bot Management, holds 3.4% mindshare, down 3.8% since last year.
Application Delivery Controllers (ADC)
Bot Management
 

Featured Reviews

DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.
ARMANDO CARRETO CASTRO - PeerSpot reviewer
It has an advantage over other solutions because it recognizes automated processes much more quickly
I like how Bot Manager intelligently detects automated tools. It allows some requests through, identifies them quickly, and contains them effectively. It has an advantage over other solutions because it understands much quicker that it is an automated process and begins to mitigate it a little more quickly. Almost all of our clients use the crypto mitigation algorithm. It is much more efficient because it’s very flat and plain when not encrypted. When we implemented it, the algorithm helped reduce the number of attacks on our clients' applications. With this type of solution, the attacker typically gives up after attempting because it doesn't affect the application. It has reduced the number of attempts by 30 to 40 percent.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution can be configured very granularly and has good control over security."
"The most valuable feature of Citrix NetScaler was the seamless integration. Additionally, the UI is good."
"NetScaler Gateway: Why? Availability/Security: We delivered more than 200 applications thru Xenapp. This feature give us the possibility to deliver the applications anywhere. Currently, 30% of access is made through our NetScaler Gateway (Internet connections)."
"The most valuable feature is the SSL VPN."
"Citrix is good for application protection."
"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."
"The NetScaler appliance has provided a lot of customers with greater high availability for their enterprise applications within a single site and across multiple locations."
"The web application firewall is one feature I found valuable in the solution."
"The most valuable feature is the bot management itself and the way it has stopped bots from scraping our site, with its AI mechanism. Its ability to detect and mitigate bots is really good."
"Bot Manager is an excellent tool for analyzing traffic to detect suspicious patterns. It uses artificial intelligence to identify malicious behavior."
"I like how Bot Manager automatically detects when a suspicious user attempts to download content from your website."
"Bot Manager's behavioral modeling and intelligence help us distinguish between harmless and malicious bots."
"The solution provides a rating of the sophistication of the bot attack."
"I like how Bot Manager intelligently detects automated tools. If it allows some requests through, identifies them quickly, and contains them effectively. It has an advantage over other solutions because it understands much more quickly that it is an automated process and begins to mitigate it a little more quickly."
"The support from Radware is excellent."
"It's very good at categorizing the different types of bots, whether they're malicious or good. Bot is a very generic term. It could be good, it could be bad. Quite a lot of legitimate businesses are using bot-type services to just scrape the internet for information."
 

Cons

"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
"Native integration needs to be improved. You cannot build ISE codes natively. For DevOps, integration would be very helpful because it would be a lot simpler from an operational standpoint."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"The technical support has room for improvement."
"They can improve the scalability and the multi-tenancy feature. We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console."
"Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit."
"We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that."
"Does not include security. A web application firewall would be a nice addition."
"While the interface is simple, they could add the ability to upload lists of IPs in an Excel spreadsheet. If there are two or three IPs, it's easy to add them. You have a graphical option to log in and register your IP, but if you want to upload 50 IPs, it becomes more complicated because there are 50 steps. Also, Radware could simplify the implementation of SDK, which is a bit complicated. Radware should work on making the SDK part more efficient."
"Bot Manager is doing its job, but I think the behavioral modeling could be improved by adding fingerprinting and automation. Remediation should be automated so that it doesn't require any intervention by the user."
"I would like more ability to configure custom rules. Currently, I need to open a ticket with support to request a specific rule that isn't available in the console. In some cases, I don't have visibility into the logs or they are too complicated to analyze."
"It would be good to have more integrations. It's very hard to get data in and out of their portal. It doesn't have any integrations with any of our tools, such as our SIEM tool. It only depends on emails. Having that tied into the warehouse, SIEM, and maybe our on-call tools would be very helpful because it would just give us a holistic picture of everything."
"We're missing links to their modules for installation and configuration. They have most of them available already, but there were situations for mobile applications that, when they released a new version, were not stable. We had to ask them to send a link by email, and that could be made accessible in the portal."
"It would be beneficial to have a link from the WAF to the Bot Manager portal available so we do not have to log in again."
"Radware Bot Manager is a little costly but not too expensive. It's in the middle."
"Radware's pricing is generally expensive. This could be a deterrent for smaller organizations."
 

Pricing and Cost Advice

"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."
"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."
"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."
"It all depends on the features that will be used and the number of accesses."
"It's not for startups or SOHO."
"This product is more expensive than some of the competitors."
"The licensing costs for this solution vary depending on which model is being used."
"We have a yearly licencing fee, and there are no additional costs."
"We pay a fair price for each application we wish to protect."
"We negotiated a decent price with Radware that fits into our budget. It's a five-year license, so we get a good price and don't need to renew for several years."
"It is fairly priced."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
12%
Financial Services Firm
11%
Government
9%
Retailer
14%
Computer Software Company
14%
Media Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
What is your experience regarding pricing and costs for Radware Bot Manager?
Radware's pricing is generally expensive. This could be a deterrent for smaller organizations.
What needs improvement with Radware Bot Manager?
When looking at Radware Bot Manager, I noticed instances of false positives where legitimate activities were mistakenly detected as attacks. However, our team has weekly calls with Radware to addre...
What is your primary use case for Radware Bot Manager?
We use Radware Bot Manager for protecting against bot attacks, specifically to distinguish between bot attacks and legitimate traffic.
 

Also Known As

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
ShieldSquare, ShieldSquare Bot Mitigation and Bot Management
 

Overview

 

Sample Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Pearson, Zulily, Purch, Groupe PSA, Yellow Pages, Axel Springer, Dorman, Penske, SeLoger.com, trovaprezzi.it
Find out what your peers are saying about NetScaler, F5, HAProxy and others in Application Delivery Controllers (ADC). Updated: May 2025.
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