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NetScaler vs Radware Bot Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
NetScaler ensures data security and operational efficiency, providing significant cost savings and stability for medium enterprises.
Sentiment score
7.6
Radware Bot Manager reduces costs, improves uptime, and delivers a 30% ROI with significant time and financial savings.
For us as the enterprise, it literally shows the impact on technical resources and also the egress data from Cloud services such as AWS and Azure has come down significantly.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
Radware Bot Manager is invaluable to us, and we have seen around a thirty percent return on investment, particularly in terms of time savings.
IT Engineer at a comms service provider with 51-200 employees
 

Customer Service

Sentiment score
6.1
Citrix support is responsive and knowledgeable, though some users report delays and prefer direct access to experienced engineers.
Sentiment score
8.2
Radware Bot Manager excels in customer support with high satisfaction, rapid responses, and effective integration of user feedback.
I rate it ten out of ten because of their prompt availability and assistance whenever issues arise, especially in relation to false positives and other adjustments.
IT Engineer at a comms service provider with 51-200 employees
I would rate the technical support from Radware Bot Manager a nine on a scale of one to ten.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
 

Scalability Issues

Sentiment score
7.8
NetScaler is praised for high scalability and flexibility, despite some challenges with licensing complexity and multi-tenancy support.
Sentiment score
8.8
Radware Bot Manager provides outstanding scalability and seamless integration, outperforming competitors with top-rated capability and effortless expansion options.
I rate its scalability ten out of ten.
IT Engineer at a comms service provider with 51-200 employees
 

Stability Issues

Sentiment score
7.6
NetScaler is highly rated for stability and performance, with some recommending regular maintenance for optimal reliability.
Sentiment score
8.5
Radware Bot Manager is praised for its reliability and stability, rarely experiencing downtime and earning high user ratings.
Downtime, bugs, or glitches are not prominently mentioned as issues.
IT Engineer at a comms service provider with 51-200 employees
 

Room For Improvement

NetScaler needs improvements in usability, stability, security integration, and support while enhancing documentation, pricing transparency, and deployment processes.
Radware Bot Manager could improve through better reporting, seamless integrations, enhanced automation, reduced false positives, and simplified setup.
Maybe people who are new to it, or haven't used anything similar before, might say that the configuration is a bit difficult unless you're a technical person who understands the flow or the URL environment.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
Radware Bot Manager has instances of false positives where legitimate activities are mistakenly detected as attacks.
IT Engineer at a comms service provider with 51-200 employees
 

Setup Cost

NetScaler pricing is high but offers strong features; cost-saving options include alternatives or negotiating multi-year subscriptions.
Radware Bot Manager offers fair pricing for enterprises, though smaller organizations may struggle with costs and exchange rate issues.
Radware's pricing is generally expensive.
IT Engineer at a comms service provider with 51-200 employees
My experience with the pricing and setup costs for Radware Bot Manager shows that the setup costs were almost nothing because we made use of the trial manager.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
 

Valuable Features

NetScaler provides flexible deployment, security enhancements, and integration with Citrix for efficient application delivery and robust traffic management.
Radware Bot Manager offers AI-driven bot mitigation, integration with Cloud WAF, and user-friendly features for comprehensive security enhancement.
Since implementing Radware Bot Manager, we've seen fewer attacks and improved the ability to distinguish between bot attacks and legitimate traffic.
IT Engineer at a comms service provider with 51-200 employees
The best features of Radware Bot Manager, as a client, include the reporting because it is easy to understand, easy to read, and easy to get developers or system engineers to understand what they need to implement to secure either a web form or an API, anything similar to that.
Senior Cyber Security Specialist Architect at a tech consulting company with 11-50 employees
 

Categories and Ranking

NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (5th), Web Application Firewall (WAF) (10th)
Radware Bot Manager
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
11
Ranking in other categories
Bot Management (5th)
 

Mindshare comparison

While both are Security Services solutions, they serve different purposes. NetScaler is designed for Application Delivery Controllers (ADC) and holds a mindshare of 13.8%, down 15.7% compared to last year.
Radware Bot Manager, on the other hand, focuses on Bot Management, holds 4.4% mindshare, down 4.9% since last year.
Application Delivery Controllers (ADC) Market Share Distribution
ProductMarket Share (%)
NetScaler13.8%
F5 BIG-IP Local Traffic Manager (LTM)15.4%
HAProxy10.4%
Other60.4%
Application Delivery Controllers (ADC)
Bot Management Market Share Distribution
ProductMarket Share (%)
Radware Bot Manager4.4%
Akamai Bot Manager17.3%
Imperva Application Security Platform12.6%
Other65.69999999999999%
Bot Management
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.
HI
IT Engineer at a comms service provider with 51-200 employees
Support team excels in managing bot detection with agile solutions
When looking at Radware Bot Manager, I noticed instances of false positives where legitimate activities were mistakenly detected as attacks. However, our team has weekly calls with Radware to address and filter out these issues. The reports can be a bit complicated, but Radware assists us in managing the reporting aspect.
report
Use our free recommendation engine to learn which Application Delivery Controllers (ADC) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
Media Company
13%
Computer Software Company
13%
Comms Service Provider
12%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
What is your experience regarding pricing and costs for Radware Bot Manager?
My experience with the pricing and setup costs for Radware Bot Manager shows that the setup costs were almost nothing because we made use of the trial manager. I just added our IP addresses and DNS...
What needs improvement with Radware Bot Manager?
I don't know how Radware Bot Manager can be improved; when I used it, it fulfilled my requirements. Maybe people who are new to it, or haven't used anything similar before, might say that the confi...
What is your primary use case for Radware Bot Manager?
The typical use cases for Radware Bot Manager involve ensuring that web scraping and data exfiltration is not that easy, and also identifying source IP addresses or which users are doing the scraping.
 

Also Known As

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
ShieldSquare, ShieldSquare Bot Mitigation and Bot Management
 

Overview

 

Sample Customers

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Pearson, Zulily, Purch, Groupe PSA, Yellow Pages, Axel Springer, Dorman, Penske, SeLoger.com, trovaprezzi.it
Find out what your peers are saying about NetScaler, F5, HAProxy and others in Application Delivery Controllers (ADC). Updated: December 2025.
879,310 professionals have used our research since 2012.