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NetApp Cloud Backup vs Panzura CloudFS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Users report substantial cost savings, efficiency, ease of use, and reliable performance with NetApp Cloud Backup, enhancing operational continuity.
Sentiment score
5.1
Organizations experienced enhanced resilience, doubled performance, and productivity gains by adopting Panzura CloudFS, solving past file storage issues.
Previously, we had latency issues with syncing up files between offices. Files were not locked, leading to overwrites which cost us literally hundreds of thousands of dollars in lost time and revenue.
CIO at Mead and Hunt, Inc.
We saw the benefits of Panzura CloudFS immediately because our remote offices were able to share files immediately after the product went live.
Information Technology Manager at The Gateway Engineers, Inc.
Panzura CloudFS saves us a significant amount of time frequently.
Technical Expert at a manufacturing company with 10,001+ employees
 

Customer Service

Sentiment score
6.6
NetApp Cloud Backup is praised for its efficient customer service, knowledgeable support staff, and detailed documentation, despite occasional delays.
Sentiment score
6.8
Panzura CloudFS support is praised for quick, expert assistance despite occasional delays, receiving high ratings from users.
The support staff and the number of people they have on staff right now are truly good.
CIO at Mead and Hunt, Inc.
When we have a priority-one issue, we typically receive a call within 20 to 30 minutes.
I.T. Infrastructure Manager at Thompson Engineering
I would give the support for Panzura CloudFS a ten out of ten because they are responsive and helpful.
Senior Systems Administrator at a consultancy with 201-500 employees
 

Scalability Issues

Sentiment score
7.9
NetApp Cloud Backup is highly scalable, performs well in cloud environments, and integrates seamlessly with Microsoft Azure for disaster recovery.
Sentiment score
6.8
Panzura CloudFS is highly scalable, effortlessly supports many users across locations, with seamless deployment and dedicated support.
Unlimited users can access the system without issues.
Technical Expert at a manufacturing company with 10,001+ employees
From our original entry with Panzura CloudFS, we have added an additional seven sites, and deploying those additional nodes was very seamless and did not take any effort.
Senior Vice President, Technology at Halff Associates, Inc.
The latest version, 8.0.2, has better ease of decommissioning filers and bringing new ones online.
I.T. Infrastructure Manager at Thompson Engineering
 

Stability Issues

Sentiment score
8.7
Users commend NetApp Cloud Backup for its stability, efficient large workload handling, strong integration, and minimal downtime during data restoration.
Sentiment score
6.1
Panzura CloudFS is highly stable with rare outages and improved reliability, earning high user ratings overall.
I would rate it a nine out of ten for stability.
CIO at Mead and Hunt, Inc.
We have never had their system crash on us.
Senior Vice President, Technology at Halff Associates, Inc.
There were times with file lock issues between filers, causing various anomalies, but with their ongoing development, these issues have improved.
I.T. Infrastructure Manager at Thompson Engineering
 

Room For Improvement

NetApp Cloud Backup users need better integration, KPI handling, ITSM support, and ease of use, with cost-effective comparisons to competitors.
Panzura CloudFS needs improvements in performance, compatibility, pricing, dashboard, alerting, licensing, Active Directory reliance, NFS service, and support.
When something goes wrong somewhere, there should be a little bit better alerting with issues before they become a big problem.
CIO at Mead and Hunt, Inc.
The GIS data formats, such as a geo database, have been found better kept outside of Panzura CloudFS.
Senior Vice President, Technology at Halff Associates, Inc.
It would have been nice if they had offered them in increments, of 5, 10, 15, or 20 terabytes than having to get a whole chunk of 25 terabytes again for licensing purposes, which is a little costly.
I.T. Infrastructure Manager at Thompson Engineering
 

Setup Cost

Enterprise buyers appreciate NetApp Cloud Backup's cost-effective pricing, though virtual NetApp hosting is pricier than general cloud hosting.
Panzura CloudFS pricing is higher than competitors, lacks granular licenses, but offers negotiation flexibility and transparency.
It did require us to purchase new hardware, however, that was not overly expensive.
Senior Vice President, Technology at Halff Associates, Inc.
They should consider more attractive pricing for companies of our size.
I.T. Infrastructure Manager at Thompson Engineering
Overall, it is quite costly compared to NetApp and similar solutions.
Technical Expert at a manufacturing company with 10,001+ employees
 

Valuable Features

NetApp Cloud Backup is praised for its simplicity, seamless integration, efficiency, data protection, scalability, user-friendliness, reliability, and cost-effectiveness.
Panzura CloudFS enhances workflows with high availability, security, and seamless collaboration, reducing storage costs and boosting productivity.
It is very reliable and very quick.
CIO at Mead and Hunt, Inc.
It helps us increase network resilience. We have a primary object library stored in the cloud and have Panzura Mirroring which allows us to place data in a secondary cloud for added resiliency.
Senior Vice President, Technology at Halff Associates, Inc.
There is no degradation of speed because these filers have cached the data, and they are constantly swapping metadata and updating with each other, which is a very attractive method of getting us to use these applications.
I.T. Infrastructure Manager at Thompson Engineering
 

Categories and Ranking

NetApp Cloud Backup
Ranking in Cloud Storage Gateways
5th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Backup and Recovery (32nd), Deduplication Software (9th), Disk Based Backup Systems (5th), Cloud Backup (31st)
Panzura CloudFS
Ranking in Cloud Storage Gateways
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
File System Software (3rd), NAS (9th), Cloud Storage (10th)
 

Mindshare comparison

As of January 2026, in the Cloud Storage Gateways category, the mindshare of NetApp Cloud Backup is 2.9%, up from 1.4% compared to the previous year. The mindshare of Panzura CloudFS is 20.2%, down from 24.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage Gateways Market Share Distribution
ProductMarket Share (%)
Panzura CloudFS20.2%
NetApp Cloud Backup2.9%
Other76.9%
Cloud Storage Gateways
 

Featured Reviews

MS
Solutions Architect at SC PROSERVICECORP SRL
Offers protection and does scanning of the data in the storage
NetApp has a nasty way of dealing with the license for the product's on-premises virtual NetApp appliance that you need in your whole architecture, and it is not directly linked to NetApp Cloud Backup. It is not a feature that I want to change in NetApp Cloud Backup because the cloud backup service is architectured in a way that makes it available to users, so it looks pretty good to me. When you go to the other side, you can see what you want to have on-premises for the main side in order to have backup in the cloud via NetApp Cloud Backup. With the on-premises part, you need to have either a physical NetApp or a virtual NetApp. You only have two options for primary storage from the network. In the physical cases, it is pretty straightforward as you have pricing and something like a grid with your NetApp. The sales representatives explain how much it will cost you to have some physical NetApp storage based on performance, types, and so on. The support contracts are for three or five years. When it comes to the virtual NetApp, you can run on top of an existing VMware tool or a recent cluster; it gets nasty because they do not let you change the licensed server. Once you deploy a virtual NetApp with a licensed server that you have on-premises, you migrate off from that, but NetApp does not let you change the licensed server, which should be really simple.
Roger Clark - PeerSpot reviewer
I.T. Infrastructure Manager at Thompson Engineering
Handles file locks effectively enabling seamless remote collaboration in global teams
It has not reduced the data storage cost. We have been trying to come up with a plan internally to archive project data at a certain time frame. However, our data continues to grow, so at the point of 25 terabytes, we had to buy another 25 terabytes license to exceed that threshold. It would have been nice if they had offered them in increments, of 5, 10, 15, or 20 terabytes than having to get a whole chunk of 25 terabytes again for licensing purposes, which is a little costly. It would be nice if Panzura offered data in increments instead of 25 terabytes per license. They have done a pretty good job of development from the point of offering new products. Pricing seems to be high for certain things, such as the audit feature of Panzura Data Services. It would be nice to see who deleted that 100 gig of data out there. They should make the pricing plan more attractive for a company of our size. We have almost 700 employees over the southeast from Texas to Florida and up to Tennessee, so we are a pretty big region.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
8%
Computer Software Company
8%
Retailer
6%
Construction Company
13%
Computer Software Company
11%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise6
Large Enterprise3
 

Questions from the Community

What's the 3-2-1 data protection that NetApp Cloud Backup offers?
Hi, the 3-2-1 data protection from this product is related to a backup strategy with the same name. I'm assuming you don't know about it so I'll tell you in a few words. In its essence, this backup...
Is NetApp Cloud Backup secure for backup?
I've just started using NetApp Cloud Backup but my initial reason behind choosing it in the first place is that they advertise their high-security approach. So basically, they give you ransomware p...
Is NetApp Cloud Backup expensive in your opinion?
It depends on how much exactly you count as expensive. For me, NetApp Cloud Backup isn't too expensive. I say that based on the services it provides and on the way it provides them. I think it's im...
What are the products that Panzura provides?
Panzura offers four main products: CloudFS, data services, smart apps, and global services. They call this "all-in-one solution" and it's for end-to-end cloud data management. Why is it called that...
What kind of industries does Panzura serve?
Hello, I think businesses from all industries that have their data on a cloud can benefit from Panzura. Especially if you have offices in various locations or your employees are working from home a...
Why was Panzura acquired? Is the acquisition going to cause a change?
I think Panzura may change in a positive direction now that it's been bought by Profile Capital. That's a very big investment company for technology businesses and I think it's an opportunity for ...
 

Also Known As

No data available
Panzura Freedom
 

Overview

 

Sample Customers

Information Not Available
Petrofac, Komatsu, HCA Healthcare, Vanguard, Disney, Pokemon, US Department of Justice, Gensler, Fluor, AFRY, Milwaukee Tool, Navy Federal Credit Union, TechTarget
Find out what your peers are saying about NetApp Cloud Backup vs. Panzura CloudFS and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.