We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The backup for physical machines and replication for the virtual environment are the most valuable aspects."
"The product is easy to manage for any IT person who is new to backup, recovery, and replication."
"The product license and support delivery have been great!"
"Nakivo makes our backs-ups more reliable and easy to recover in case of full damage or partial retrieval of files - all at a convenient cost."
"This is a user-friendly solution that has a lot of certifications and documentation for the Microsoft Hyper-V infrastructure."
"It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup."
"Nakivo's backup and replication product has allowed us to implement a disaster recovery solution with a target repository in the cloud."
"Technical support responds very quickly."
"I like the less than one-minute RPO, the ability to IP customize during failovers, and the cloning feature that I can use to clone VMs over at the target location. As part of the automation failover, if we need to change an IP when it fails over to the other data center, Zerto will handle that; there's no need for manual intervention. As far as the cloning, we use that to do quick testing of a VM in the remote data center for lift-and-shift processors."
"The stability is good, and I have never had any customers say anything bad about it. Some have used it for years and have not had any problems."
"One of the valuable features is the ability to re-IP on the fly, because it makes the migration a lot smoother on the system end."
"The near-synchronous replication is one of the primary reasons we're using Zerto because we have recovery intervals of sub-five seconds. On a scale of 10, where 10 is "very important", this feature is a 10."
"We had a disaster recovery four or five years ago. I can't remember what happened, but I believe something crashed in our data center, like a power outage. We did a failover of our network using Zerto from production to disaster recovery. We successfully completed the failover process in three or four hours without issue. The data was current, and the application owners could access their data and continue working while the issue was resolved."
"The most valuable for us and for my company is that we are replicating most of our production customers to the DR site, and we can do testing whenever we want."
"Its ease of use is most valuable. The online documentation is very clear and helpful. We are able to solve a lot of problems on our own without having to contact support."
"The orchestration and automation of the DR and how it replicates the VMs and then picks them up in the DR site have been most valuable."
"It would be good to have some Oracle database backup capability from the Linux OS in the next release."
"The only thing I could say is maybe some more options for job scheduling are needed."
"I need no more valuable features for backs-up. I have not yet tried the latest release, however, I have all the features that I need."
"We'd like to see a legacy environment backup, like AIX, etc."
"They need a better knowledge base with more information about support issues."
"The process for getting unused diskspace back from the data repository is slow."
"For us, it would be best to improve the speed of the backup instead of adding new features."
"Updating VM Tools on a replicated VM could be better."
"I would like to see some graphical improvements in Zerto's interface. There's an option to export a list of all of our servers, but the information isn't presented the way we want. We want it in a specified sequence broken down by region, etc. We can't manipulate the data when we export it. Maybe they could change it to look more like an Excel sheet, and we can customize the graphics and data. We suggested these improvements to Zerto through their portal."
"We learned that we got a new account representative supporting our account. I found this out today. Apparently, this is something that they kicked off at the beginning of this year, but there has been a failure in communication in letting us know who is the proper channel for us to reach out to if we need assistance."
"There should be an automatic installation in a cluster. When I add a virtual client or ESX source to the cluster, it should automatically install that. There should be automatic installation. Currently, I have to do that manually."
"The VPG model causes us a bit of concern. We are considering using Zerto to replace Site Recovery Manager. Site Recovery Manager is very easy when we have entire data scores being replicated. We don't have to make any decisions when it comes to groupings. It is all covered. If we move to Zerto, which we are considering, we will have to work much closer with the applications teams to develop the VPG configuration and determine how the VMs will be grouped. It will be a lot more overhead for us to go that route."
"More user support would be best for me because I'm not in the product all the time. So, having strong support is probably the most important decision on any products that we buy."
"This solution could be improved if it met all the requirements that we look for including supporting multiple operating systems. We would prefer to use one solution for DR and backup."
"They could improve their online documentation."
"Not all of the knowledge required for implementing Zerto is available in their online documentation for non-partners."
Nakivo is ranked 5th in Backup and Recovery with 36 reviews while Zerto is ranked 2nd in Backup and Recovery with 103 reviews. Nakivo is rated 9.6, while Zerto is rated 9.0. The top reviewer of Nakivo writes "Our clients tell us they appreciate the user-friendly interface and the space savings they realize from compression". On the other hand, the top reviewer of Zerto writes "Our average recovery time is now in seconds, and we can spin up a test version without affecting our production environment". Nakivo is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Arcserve UDP, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik and Dell RecoverPoint for Virtual Machines. See our Nakivo vs. Zerto report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
