We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"The backups, especially of the incremental type, are really quick (ranging from five to 10 to 45 to 50 minutes depending on the size of the VM)."
"They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way."
"Nakivo's reporting features have helped a lot. They give my boss high visibility into what's going on, which is crucial because we had a data breach in the past where we lost about 12 years of data. That's why we bought several appliances, and we replicate the same backup twice a day to three different depositories."
"We have been able to set up a failover site that has replicas of our critical VMs."
"The backup and replication are great."
"The interface is basic and very easy to use which is what we are looking for."
"The implementation of Nakivo made it possible to implement the information security policies currently in force in the company and to meet the statutory requirements in the field of IT security."
"I could install and configure the trial version in maybe half an hour and had a successful backup of our file server on the same night."
"The most important features are the simplicity of recovery and the wider capabilities and feature sets than VMware SRM has."
"I give Zerto's stability a nine out of ten."
"Failover using Zerto is simply a one-button click, and it does everything else in restoring the VMs at a different datacenter (recovery site)."
"In situations of failback or moving workloads, it saves us hours. If I were to have to move a four or five terabyte machine using something like VMware's virtual copy it has to install on the machine and copy the data over. Then it has to shut the machine down and do a final copy, which means there's a lot of downtime while it's doing the final copy."
"Its ease of use is valuable. You do not have to do much to install Zerto or implement Zerto on the infrastructure. It is not very complicated."
"We work a lot with customers that need disaster recovery and the best possible migration approaches, and Zerto helps them minimize the amount of effort it takes to finish their upgrades or migrations."
"Another big attraction is the near zero RPO. A lot of other products have minutes, half-hour, or an hour RPO. We have proof indicating that Zerto is near zero, or a matter of minutes, as far as the RTO is concerned. So again, that's another attractive offering where you can actually fail something over and bring that back up in a target location in a matter of minutes. Meaning very little data loss as far as recovery time. It's fantastic."
"Zerto provides our customers with the ability to continue work, even if something happens to their office or data center."
"While the solution provides mostly what we need, it would be ideal if there were some additional feature capabilities for the API."
"An improvement would be to give us more control over the email alerts, with different emails going to different addresses based on a set of rules."
"Implementing more comprehensive data deduplication and compression techniques could optimize storage utilization and reduce backup times, improving overall efficiency."
"An additional feature that would be appreciated is disaster recovery automation."
"It would be good if I could have a remote upgrade of our Synology Transporters, but the manual upgrade is easy and no problem at all."
"We'd like to see a legacy environment backup, like AIX, etc."
"The only thing we have encountered that we would like to see improved in the future are error messages. They could be more detailed and helpful, without the need to send logs to support. Failing that, the part of the log related to the error could be displayed alongside the error message, so I can investigate the error without looking through all of those logs that I'm able to download."
"The process for getting unused diskspace back from the data repository is slow."
"When it comes to a solution, one of the things the management wants is to standardize platforms. That's why when Rubrik came out with their solution, they wanted to look at it. For instance, if you have multiple technologies, you're going to need admins to manage all those different ones. I would like Zerto to be something that fits all our needs, including the backup that Rubrik provides, but I understand that not all solutions can be that way."
"They could improve their online documentation."
"The backup solution needs to be improved. From our perspective, Veeam and Zerto were competing products. They both do very unique things that they're very good at. For instance, Veeam can do replication well. However, it's really a backup product."
"They definitely have room for improvement in a couple of areas. One is role-based access control. Right now, they don't have an identity source so they use the identity of the vCenter or the VMM. If they connected to an identity source like Active Directory and allowed for granular roles and permissions, that would be an improvement."
"Migration of complex VMware and Hyper-V solution. Using Zerto to replicate to azure and S3."
"While going in, we were looking at the backup tool so that we had a DR tool and a backup tool, but they stopped developing their backup solution built into it. That was a bummer for us, so now, we have a DR solution, and we have a backup solution."
"In Azure... We have to make sure that every resource group is tagged correctly, with the correct team and department because we have to bill them at the end of the month. The problem is that Zerto does not have that ability. When the product fails over or migrates a VM from on-prem, or even within Azure, to another site, it does not give you the option of selecting an existing resource group."
"It would be advantageous if Zerto had plugins for Infoblox, Cisco, or load balancers, as this would enable us to better manage those records."
NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. NAKIVO Backup & Replication is rated 9.4, while Zerto is rated 9.0. The top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines and Commvault Cloud. See our NAKIVO Backup & Replication vs. Zerto report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
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