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N2W vs VMware Live Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.0
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
Sentiment score
5.5
VMware Live Recovery offers strong ROI, reducing DR costs up to 50% and improving financial performance with effective resource planning.
 

Customer Service

Sentiment score
2.9
N2W customer service excels with prompt, responsive support and efficient issue resolution, leading to customer satisfaction and increased sales.
Sentiment score
4.1
VMware Live Recovery customer service is generally effective, but occasional delays and improvement suggestions exist, especially with third-party issues.
They are knowledgeable.
Our team has dedicated personnel for support who engage with the supporting teams.
The technical support from VMware is very good and operates based on a service level.
 

Scalability Issues

Sentiment score
4.1
N2W offers scalable, cloud-based backup solutions, efficiently managing multiple AWS accounts and VMs with stable long-term performance.
Sentiment score
5.4
VMware Live Recovery is scalable, supports various environments, though licensing and upgrades may challenge some users.
 

Stability Issues

Sentiment score
4.5
N2W is renowned for its stability, consistently managing backups efficiently, ensuring reliability and minimal downtime in production environments.
Sentiment score
8.5
VMware Live Recovery is generally stable and reliable, though some users face issues during upgrades or high-capacity use.
For our test labs, dev labs, and production, it is very stable.
 

Room For Improvement

N2W requires UI upgrades, better deployment, third-party integration, detailed documentation, efficient backups, expanded tools, multicloud support, and stability.
VMware Live Recovery needs better storage integration, automation, support, interface, documentation, pricing, cloud compatibility, and enhanced AI capabilities.
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
I would like to see native support for more AWS services beyond EC2 and EBS, such as full coverage of RDS, DynamoDB, and Redshift.
It's important for the cost to be justified based on the features used in production.
I would like to see improved integration services with other solutions, such as SIEM management or security monitoring.
They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue.
 

Setup Cost

N2W provides flexible, instance-based pricing on AWS Marketplace, allowing cost-effective management, with optimization needed for growing backup volumes.
VMware Live Recovery costs depend on VM count and protection plan, with pricing complexity increasing after the Broadcom acquisition.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially after Broadcom joined VMware.
For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment.
We mostly prefer to recommend this to customers due to ease of use, abundant features, and support.
 

Valuable Features

N2W provides efficient backup, recovery, and cost management with intuitive GUI, policy-based management, and cross-region resilience.
The solution provides automated disaster recovery, VMware integration, and seamless management for robust business continuity and operational efficiency.
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
It is used for data replication between data centers and allows for quick response in times of failure, ensuring data availability.
If I talk about vCenter and the auto failover of the VMs, such as live migration, that is a very cool feature that we require in our environment because we have different data centers, and if some of the servers fail, they automatically failover and move the VM from one side to another.
The capability and the functionality of the features are very helpful for us.
 

Categories and Ranking

N2W
Ranking in Disaster Recovery (DR) Software
19th
Average Rating
9.4
Reviews Sentiment
5.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (29th), Cloud Backup (24th)
VMware Live Recovery
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Disaster Recovery as a Service (1st)
 

Mindshare comparison

As of October 2025, in the Disaster Recovery (DR) Software category, the mindshare of N2W is 0.9%, up from 0.4% compared to the previous year. The mindshare of VMware Live Recovery is 7.2%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Market Share Distribution
ProductMarket Share (%)
VMware Live Recovery7.2%
N2W0.9%
Other91.9%
Disaster Recovery (DR) Software
 

Featured Reviews

George Philippakos - PeerSpot reviewer
Backup process and monitoring become simple and effective while seamless instance recovery and cost optimization ensure business continuity
Policy creation is straightforward, with automatic backups of new resources enabled through tagging. Instance recovery is seamless, whether within the same VPC or across different VPCs. File-level restores are intuitive and easy to manage, while full VPC backups provide critical protection and peace of mind in the event of a disaster. In addition, lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements. The ability to create immutable backups further strengthens our business continuity strategy by ensuring an additional layer of protection against accidental or malicious data loss.
SuhailAkhtar - PeerSpot reviewer
Has enabled seamless VM management and automated failover while support response needs improvement
For support issues, they help with the issue, but it takes a very long time. The reason is that they engage a very initial resource and then escalate to another level, and during these level escalations, our time is wasted. They do not understand the severity of the issue. They go through step-by-step and then go to the upper level. This may be their SOP, but we require instant support and instant resolution of the problem, so here VMware Live Recovery is lacking. They follow their SOP, but they initially engage very low-level personnel who are not able to answer or resolve the issue, so they escalate or take a very long time to resolve the issue. The main issue is to improve the approach of resolving solutions. I may not be able to suggest new features because in these recent months, I have not been very close to it as we are exploring different solutions.
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Healthcare Company
11%
Manufacturing Company
8%
University
8%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise13
Large Enterprise39
 

Questions from the Community

What is your experience regarding pricing and costs for N2WS Backup & Recovery?
Not all features are available in the cheaper plans, so I recommend reviewing what features are needed and planning accordingly.
What needs improvement with N2WS Backup & Recovery?
They could expand their offering to include Lambda function backups and other native AWS services, as these can be recreated through CloudFormation or Terraform. This would help those who are not f...
What is your primary use case for N2WS Backup & Recovery?
I use N2W Backup &amp; Recovery to manage my AWS backups more efficiently and utilize S3 to store these backups. Traditionally, AWS doesn't allow snapshots to be stored in S3, but this product is a...
What do you like most about VMware Cloud Disaster Recovery?
Setting up VMs can be done quickly. It is easy to use.
What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?
We use a three-year license, and the cost for VMware Live Recovery can be high. Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially a...
What needs improvement with VMware Cloud Disaster Recovery?
There is no ability to control the database itself, and it needs to be configured as active-active. Additionally, the price is not suitable for startup companies, which necessitates looking for alt...
 

Also Known As

N2WS Backup & Recovery, N2WS Cloud Protection Manager, N2W Backup & Recovery for AWS Free Trial/BYOL
VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Deloitte, NASA, Johnson & Johnson, Dyson, Deuthsche Bahn, Skechers, Allan Gray, Hewlett Packard, St. John's University, City of Oakland
Certainty Home Loans, VPay, ZEON
Find out what your peers are saying about N2W vs. VMware Live Recovery and other solutions. Updated: September 2025.
872,019 professionals have used our research since 2012.