MSP360 Backup vs Recovery Manager for Active Directory comparison

MSP360 and Quest Software are both solutions in the Disaster Recovery (DR) Software category. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 100% of Quest Software users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

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485 Comparison Views

100% willing to recommend

Recovery Manager for Active...

Read 3 Recovery Manager for Active Directory reviews

100% willing to recommend

MSP360 Backup

Recovery Manager for Active...

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Executive Summary

We performed a comparison between MSP360 Backup and Recovery Manager for Active Directory based on real PeerSpot user reviews.

Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Commvault and others in Disaster Recovery (DR) Software.

To learn more, read our detailed Disaster Recovery (DR) Software Report (Updated: December 2025).

Buyer's Guide

Disaster Recovery (DR) Software

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (59th), Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (8th)

Recovery Manager for Active...

Average Rating

9.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Active Directory Recovery (1st)

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Krisarlex Foronda

Senior Operations Manager at Procter & Gamble

Offers zero-touch or zero-intervention aspects, stable and easy to setup

Inside the console, when you change something in the computer collection, there's no history or log showing what's been done. For example, if I add or remove a domain controller from the compare collection, the console doesn't record the time or the user who made the change. This makes it difficult to manage the console, especially for auditing purposes. It lacks login capability within Recovery Manager for Active Directory. This means if I delegate tasks to a level two or an interim level three technician, and they make a mistake, it's difficult to track. Ideally, I'd like to monitor who makes changes within the console to ensure proper management. Currently, that kind of capability isn't available.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Provides connectivity to a lot of different cloud storage solutions."

"Technical support is very good."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The solution is easy to access and handles things efficiently."

"It has allowed me to implement a cost effective, highly configurable solution."

"The initial setup is very easy. It's not overly complex."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

More MSP360 Backup pros

"The feature that automates most of the tasks is the most valuable since you do not have to worry about making sure that you follow the steps one by one manually during a disaster."

"Our impression of the solution for providing a clean, malware-free recovery and protecting our AD backups from compromise is that it is probably one of the best options available."

"I like the zero-touch or zero-intervention aspect the most when it comes to performing a forest restoration (FOHO). It is really automated. If you set everything correctly, it will restore your forest without any manual steps."

Cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The graphics are looking a bit old and should be updated."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The product could be more user-friendly."

More MSP360 Backup cons

"Inside the console, when you change something in the computer collection, there's no history or log showing what's been done. For example, if I add or remove a domain controller from the compare collection, the console doesn't record the time or the user who made the change. This makes it difficult to manage the console, especially for auditing purposes. It lacks login capability within Recovery Manager for Active Directory."

"One of the things they can do is give the user the ability to skip the prechecks and verifications."

"I identified a gap with their Recovery Manager for AD Forest Edition. That software can't recover for us if we have a complete malware/ransomware-type scenario where we lose all our domain controllers. If you lose the entire forest, you can't get it back up with the Forest Edition. You have to use their Disaster Recovery Edition."

Pricing and Cost Advice

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"We have a very good return on investment."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Its pricing needs improvement."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

More MSP360 Backup pricing and cost advice

"Comparing it to other vendors, it seems to be affordable. So, it is worth the money."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

Financial Services Firm

14%

Government

10%

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

No data available

Questions from the Community

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What do you like most about Quest Recovery Manager for Active Directory?

I like the zero-touch or zero-intervention aspect the most when it comes to performing a forest restoration (FOHO). It is really automated. If you set everything correctly, it will restore your for...

See all answers

What is your primary use case for Quest Recovery Manager for Active Directory?

We use Quest Recovery Manager for Active Directory to test disaster recovery, and we use it to restore objects as they get deleted by mistake or mistakes happen.

See all answers

What is your experience regarding pricing and costs for Quest Recovery Manager for Active Directory?

The pricing is in the middle. Comparing it to other vendors, it seems to be affordable. So, it is worth the money.

See all answers

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Semperis Active Directory Forest Recovery (ADFR) vs Recovery Manager for Active Directory

Compared 71% of the time

On Demand Recovery vs Recovery Manager for Active Directory

Compared 12% of the time

Recovery Manager for Active Directory Disaster Recovery Edition vs Recovery Manager for Active Directory

Compared 11% of the time

ManageEngine Recovery Manager Plus vs Recovery Manager for Active Directory

Compared 7% of the time

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Product Reports

Buyer's Guide

MSP360 Backup

January 2026

Download MSP360 Backup product report

Buyer's Guide

Disaster Recovery (DR) Software

December 2025

Recovery Manager for Active Directory report

Download Recovery Manager for Active Directory product report

Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Recovery Manager for Active Directory is designed to provide a comprehensive backup and disaster recovery solution for Active Directory environments. It offers features that streamline restoration processes, improve efficiency, and reduce downtime.

Recovery Manager for Active Directory allows IT professionals to quickly address and resolve disruptions with its restoration and data protection capabilities. It minimizes the interruption caused by unforeseen errors by allowing administrators to restore data to a previous state. This is particularly important in maintaining continuity and ensuring data integrity within Active Directory environments.

What are the key features of Recovery Manager for Active Directory?

Automated Backups: Facilitates regular and automatic backup schedules, ensuring latest configurations are always safe.
Granular Restore: Provides flexibility by allowing restoration of entire domains or specific objects.
Reporting: Delivers detailed reports on backup status and potential issues for proactive management.
Integration: Works seamlessly with existing Active Directory to ensure consistency and reliability.

What benefits or ROI should users consider in reviews?

Reduced Downtime: Quick recovery times mean businesses resume operations faster.
Data Integrity: Consistent backups ensure no data loss during recovery.
Ease of Use: Streamlined processes simplify management tasks.

In industries such as finance and healthcare, Recovery Manager for Active Directory implementation revolves around safeguarding critical data and maintaining service continuity. These sectors often require robust and swift recovery mechanisms to protect sensitive information and comply with stringent regulatory requirements. Recovery Manager for Active Directory serves as a reliable choice to meet these demands.

Quest Software

Sample Customers

StratX

American Airlines, Bank of America, Ebay, intel, Uber, at&t, Ford, Microsoft, Visa, Barclays, Mars, Merck

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December 2025

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