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MSP360 Backup vs Recovery Manager for Active Directory comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MSP360 Backup
Ranking in Disaster Recovery (DR) Software
31st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Backup and Recovery (55th), Cloud Backup (43rd), MSP Backup (6th)
Recovery Manager for Active...
Ranking in Disaster Recovery (DR) Software
23rd
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
3
Ranking in other categories
Active Directory Recovery (1st)
 

Mindshare comparison

As of August 2026, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 2.1%, up from 0.8% compared to the previous year. The mindshare of Recovery Manager for Active Directory is 0.4%. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
Recovery Manager for Active Directory0.4%
MSP360 Backup2.1%
Other97.5%
Disaster Recovery (DR) Software
 

Featured Reviews

CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.
Nick Hairapetian - PeerSpot reviewer
Technical Expert II TEC05 - Technical Manager at WTW
Good automation and worth the money with helpful disaster recovery
The initial setup requires a design and engineering phase. You can't just pick the product and click next, next, finish - especially if you're planning on making sure that it's going to be available during a disaster. It does require sitting down and designing it. So it's not like a home-use product that you can just go and install and start using it with no consequence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Client-side encryption minimizes worries about data being captured on the back-end."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"I would recommend the solution; it's a very trustworthy solution."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"I like the zero-touch or zero-intervention aspect the most when it comes to performing a forest restoration (FOHO). It is really automated. If you set everything correctly, it will restore your forest without any manual steps."
"Our impression of the solution for providing a clean, malware-free recovery and protecting our AD backups from compromise is that it is probably one of the best options available."
"The feature that automates most of the tasks is the most valuable since you do not have to worry about making sure that you follow the steps one by one manually during a disaster."
 

Cons

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The solution's pricing is very high."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"The product could be more user-friendly."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"The interface could use some updating."
"I identified a gap with their Recovery Manager for AD Forest Edition. That software can't recover for us if we have a complete malware/ransomware-type scenario where we lose all our domain controllers. If you lose the entire forest, you can't get it back up with the Forest Edition. You have to use their Disaster Recovery Edition."
"One of the things they can do is give the user the ability to skip the prechecks and verifications."
"Inside the console, when you change something in the computer collection, there's no history or log showing what's been done. For example, if I add or remove a domain controller from the compare collection, the console doesn't record the time or the user who made the change. This makes it difficult to manage the console, especially for auditing purposes. It lacks login capability within Recovery Manager for Active Directory."
 

Pricing and Cost Advice

"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
"We have a very good return on investment."
"I rate the price of MSP360 Backup a seven out of ten."
"It provides a good cost savings compared to our previous cloud backup."
"Comparing it to other vendors, it seems to be affordable. So, it is worth the money."
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Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
21%
Government
10%
Construction Company
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your primary use case for Quest Recovery Manager for Active Directory?
We use Quest Recovery Manager for Active Directory to test disaster recovery, and we use it to restore objects as they get deleted by mistake or mistakes happen.
What needs improvement with Quest Recovery Manager for Active Directory?
One of the things they can do is give the user the ability to skip the prechecks and verifications.
What advice do you have for others considering Quest Recovery Manager for Active Directory?
Be willing to pay the extra money. I'd rate the solution ten out of ten.
 

Also Known As

Cloudberry Backup
No data available
 

Overview

 

Sample Customers

StratX
American Airlines, Bank of America, Ebay, intel, Uber, at&t, Ford, Microsoft, Visa, Barclays, Mars, Merck
Find out what your peers are saying about MSP360 Backup vs. Recovery Manager for Active Directory and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.