We performed a comparison between MOVEit and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The log findings and troubleshooting on MOVEit are pretty easy. When you go to the logs, it clearly tells you what time a transfer happened, what time it failed, what is the source path, what is the destination path, and what is the failure reason. It's pretty straightforward."
"The most valuable feature of MOVEit is the upload speed."
"From an administration standpoint, it's very easy to manage, and I feel pretty confident in the security of the product. From an end-user standpoint also, it's very easy."
"The renaming and timestamp features are great."
"The convenience of renaming files and using time stamps to segregate them has been very valuable."
"It satisfies our requirements but they don't do new improvements as per the market."
"Especially at the time of monitoring, it's a nice way to take a look at the script and take a look at run time, which gives enough information for the files that are getting picked or not."
"I admire its ability to transfer really large files. One of the files that we transferred was 70 gigs. We didn't try anything larger than that, but so far, whenever somebody came to us to process a really large file, we were able to do it successfully. It can handle large files. That is one thing that I like about Automation."
"The product has been very stable."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Security is the most valuable feature of this product."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"Automation is the most valuable feature."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Communication can be improved between the product owners and users."
"The initial setup is a bit difficult."
"We have had some challenges. Earlier when we were setting it up, a component called gateway, which runs in the DMV, was not working as expected. It was going down very often. That means most of our vendors were not able to connect using SFTP because that service was down. We had to put in a lot of monitoring to make sure if that goes down, there is some visibility instantaneously so that our system admins can go and do a restart."
"With the new other vendors coming up, they come up with certain features, in addition to the file transfer. But MOVEit does not develop their product. That's why we are looking out for other solutions."
"Something that I would like to see is better upgrade support. We had looked at getting help with an upgrade, and to do it after hours, it was going to be $6,000. It only takes 15 minutes to do. It'd be nice if the after-hour support was a little more reasonable."
"If the transfers are more or the file size is big, it takes more time. It doesn't have much capacity to process multiple files at the same time. It can get stuck or take a lot of time to process the files."
"Since I have to monitor two times a day, it would be nice if they have script templates."
"At times, we had connection issues with MOVEit, and it had a tendency to reboot without any reason."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"Sometimes we face issues and can't figure out the cause of failures."
"Technical support is the number one concern."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"User interface is not user friendly."
"The user interface needs to be improved."
"The user interface could be more user-friendly."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
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MOVEit is ranked 1st in Managed File Transfer (MFT) with 11 reviews while Sterling Commerce Connect:Direct is ranked 8th in Managed File Transfer (MFT) with 7 reviews. MOVEit is rated 8.2, while Sterling Commerce Connect:Direct is rated 8.2. The top reviewer of MOVEit writes "Provides the ability to securely transfer very large files and has great logging capability". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Good automation features but needs improvement in the monitoring dashboard ". MOVEit is most compared with IBM Sterling File Gateway, Fortra's GoAnywhere MFT, BMC Control-M Managed File Transfer, WS_FTP Server and Axway AMPLIFY Managed File Transfer, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, Kiteworks, Aspera Managed File Transfer, Fortra's GoAnywhere MFT and BMC Control-M Managed File Transfer. See our MOVEit vs. Sterling Commerce Connect:Direct report.
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