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Microsoft Power Automate vs Tungsten Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Power Automate
Ranking in Process Mining
3rd
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
132
Ranking in other categories
Robotic Process Automation (RPA) (3rd)
Tungsten Insight
Ranking in Process Mining
18th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
BI (Business Intelligence) Tools (46th)
 

Mindshare comparison

As of October 2025, in the Process Mining category, the mindshare of Microsoft Power Automate is 19.9%, down from 24.1% compared to the previous year. The mindshare of Tungsten Insight is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Mining Market Share Distribution
ProductMarket Share (%)
Microsoft Power Automate19.9%
Tungsten Insight0.8%
Other79.3%
Process Mining
 

Featured Reviews

Ayobami Shobaloju - PeerSpot reviewer
Automating processes has saved time and improved communication
Something frustrates me concerning Microsoft Power Automate, and that is about the integration with Microsoft Forms and Excel. The issue now is that I don't get my responses synchronized automatically, and that frustrates me a lot. If the team could take this as feedback, the synchronization of the feedback responses from the forms and the Excel sheets should be seamless. This synchronization issue happens frequently, and it causes a lot of delays in the sense that the mails that ought to go out to the agents fail at some point. I have to reload these responses so that the agents can get their responses as when submitted. What I notice is that the responses don't go out without proper synchronization, so I reload the field responses, and this works afterwards. I would say probably a seamless walkthrough process for new users would be beneficial. For those using it for the first time, a seamless walkthrough process would be fine.
reviewer2005506 - PeerSpot reviewer
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"Workflow management is what clients select the most. It is very intuitive and pretty much drag-and-drop, so we can create escalation, decision flows, and if-else conditions pretty much by dragging and dropping boxes. Even someone who is not technical can develop a workflow for the business."
"It's easy to learn."
"We have a good overview of our processes now thanks to Power Automate."
"The most valuable features of Microsoft Power Automate are the ease of use and the templates that are provided. I no longer need to make the document from scratch. I can search for what template I want and then it only requires me to modify it a bit for my needs. Additionally, it's helped improve my productivity and efficiency, and at the same time, it's quicker."
"WinAutomation is very handy to use, and it has the power to interact with multiple systems, such as SAP, Oracle, or .NET systems."
"Microsoft Power Automate is very easy to use."
"The most valuable feature is that it easily integrates with other Microsoft products, so it has multiple connectors. You can create solutions that connect to Teams, Outlook, SharePoint, and OneDrive."
"The initial setup is straightforward."
"You can easily customize reporting to pull the fields that interest you."
"It provides the ability to design applications directly."
 

Cons

"Any task that is automated needs to be very simple. This tool does not seem to handle complicated tasks very well."
"We find the solution to be not that user-friendly, and might be using the older version, which really did not have a lot of features, so my review is mostly based on the older version."
"I would like to see better data integration with different sources."
"The issue lies more in how you learn the solution. The information is very generalized. It could be extremely useful to have more specific information about how to use various features within the platform."
"Power Automate has fewer features and more limitations in general. It's not as mature a product as some of the others, like UiPath or Automate Anywhere."
"The solution's licensing model is very complex and not straightforward."
"There are frequent version updates and that impacts different algorithms so we have to adjust our code."
"Sometimes, Microsoft changes the game rules, and the free tools are no longer free, which makes it too hard to explain to customers. It is a SaaS service, so the cost is calculated based on the execution hours. However, we don't know the background of this cost because we cannot touch the infrastructure. They can be more open to developers or customers about this. The infrastructure part must be open for the customers."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
"It would be ideal if there were some standard forms that could be customized."
"The initial setup is complex and would be difficult to carry out without any training."
 

Pricing and Cost Advice

"It costs us nothing because we use it on the built-in cost that is a part of our existing license for 365. To use it more extensively, there are different pricing models. Its licensing is complex. It is complex to evaluate the cost in advance. As a result, people don't use it because they don't know what overall cost they are going to incur. There are too many criteria to figure out how much it is going to cost you to use the product to its full extent. Its licensing model should be improved, and the pricing should be more visible and transparent."
"It's more fragmented licensing, where every little thing that you add, you get an extra license cost."
"This solution can save money when used for simple tasks specifically using only Microsoft products."
"The price is right. If you have Office 365 It's included."
"Microsoft is providing an automatic license with a cost of $20 million per month, which is reasonable."
"This solution is bundled with our Office 365, so there is no additional licensing fee."
"Licensing is on an annual basis."
"When we purchase the Microsoft Dynamics license, the Power Automate license is often free, albeit with some limitations, such as a certain number of transactions per user."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Healthcare Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise17
Large Enterprise65
No data available
 

Questions from the Community

RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
How is Automation Anywhere compared to Microsoft Power Automate?
‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great‌ ‌drag-and‌ ‌drop‌ ‌functionality.‌ ‌The‌ ‌training‌ ‌and‌ ‌resources‌ ‌for‌ ‌A...
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Also Known As

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit
Kofax Insight
 

Overview

 

Sample Customers

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter
Infosys,HMI, krungsri, Cegeka
Find out what your peers are saying about Microsoft Power Automate vs. Tungsten Insight and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.