Try our new research platform with insights from 80,000+ expert users

Microsoft Exchange Online vs Superhuman comparison

Microsoft and Superhuman are both solutions in the Email Applications category. Microsoft is ranked #2 with an average rating of 8.8, while Superhuman is ranked #14. Microsoft holds a 11.1% mindshare in EA, compared to Superhuman’s 1.7% mindshare. Additionally, 96% of Microsoft users are willing to recommend the solution, compared to 100% of Superhuman users who would recommend it.
Microsoft Exchange Online
Read 92 Microsoft Exchange Online reviews
  • 3,912 Views
  • 3,756 Comparison Views
96% willing to recommend
Superhuman
Read 2 Superhuman reviews
  • 336 Views
  • 319 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive SummaryUpdated on May 21, 2025

Microsoft Exchange Online and Superhuman compete in the email service industry. Microsoft Exchange Online may have the upper hand due to its comprehensive integration with Microsoft Office tools, enhancing productivity.

Features: Microsoft Exchange Online offers advanced email management, seamless integration with Microsoft 365, and enhanced security measures. Superhuman provides lightning-fast performance, intuitive keyboard shortcuts, and AI-driven email insights.

Ease of Deployment and Customer Service: Exchange Online utilizes a cloud-based deployment model and benefits from Microsoft's extensive customer support network. Superhuman ensures a fast onboarding process with dedicated customer service focusing on a rapid learning curve.

Pricing and ROI: Microsoft Exchange Online has tiered pricing suitable for different-sized organizations, offering significant value for enterprises integrating with other Microsoft services. Superhuman has a premium pricing model aimed at individual professionals and smaller teams prioritizing high-performance email interaction.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Microsoft Exchange Online vs. Superhuman Report (Updated: December 2025).
Buyer's Guide
Microsoft Exchange Online vs. Superhuman
December 2025
Download the complete report
Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online
Ranking in Email Applications
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
92
Ranking in other categories
No ranking in other categories
Superhuman
Ranking in Email Applications
14th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Email Applications category, the mindshare of Microsoft Exchange Online is 11.1%, down from 15.1% compared to the previous year. The mindshare of Superhuman is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online11.1%
Superhuman1.7%
Other87.2%
Email Applications
 

Featured Reviews

AM
Asad Mohammad
Assistant General Manager, IT Infrastructure at SAMI Pharmaceuticals (Pvt.) Limited.
Offers flexibility and cost-effectiveness with multiple service options but could improve support and mobile features
There are many things to consider about email management in Microsoft Exchange Online. The online management is good, the storage is sufficient, and we use most of the features such as the custom rules in Microsoft Exchange Online, which we cannot find in any other email solution. That is a very good option, as we have many options to create custom rules in Microsoft Exchange Online. Regarding security features in Microsoft Exchange Online, we also use Defender for Exchange which includes the basic Exchange Online protection that has spam and threat controls. The use of Defender is beneficial for our security. The flexibility of choosing plans in Microsoft Exchange Online is good. We have chosen the best plan for our use, including multiple licenses such as plan one and business basics, which leads us towards cost-effectiveness, and the pay-as-you-go option is more flexible. Microsoft Exchange Online is very scalable.
Read full review
Siddharth Mallya - PeerSpot reviewer
Siddharth Mallya
Strategic Alliances and Business Development at Onnivation
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Exchange Online plays a significant role in our business. It controls all our emails, so we'd be in a lot of trouble if we didn't have that. It's an essential product."
"The most valuable feature of Microsoft Exchange Online is its ease of use."
"The solution is easy to use and the cloud version has taken a lot of challenges away from the user."
"The initial setup is straightforward and is definitely easy."
"It is a stable, and highly scalable product."
"One of the important features is the collaboration tool used in Office 365. The security and DLP mechanisms are also quite good."
"It has helped us because we don't have to worry about servers crashing."
"This solution makes it very easy to receive and detect problems about the mail flow and offers very good reporting. In general, it's very easy to manage the organization's mailboxes."
More Microsoft Exchange Online pros
"It is fast, and it increases your productivity."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails. This solution segregates your email according to your preferences and how you want to categorize emails."
 

Cons

"We'd like to see more integration with other platforms."
"The pricing could be cheaper."
"I feel that there is a need for improvement in the product, considering that there are some concerns with the tool's integration capabilities."
"In the next release, I would like to see more features added to the security of the solution."
"Microsoft Exchange Online could improve the management usage, it should be more user-friendly."
"Microsoft needs to lower the price of the extra production add-ins for Exchange Online."
"In terms of machine controls, it was very confusing, and some of the administrative parts will be done from the control, but in online writing mostly we can handle everything."
"Migration can be an issue if you do not have a good audit process."
More Microsoft Exchange Online cons
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
 

Pricing and Cost Advice

"The price of Microsoft Exchange Online security could improve. The overall price of the solution is reasonable."
"The pricing is really high. It's higher compared to other services."
"The licensing price is ok, I'd rate it as four out of five."
"I pay approximately $120 or $150 per year, and as long as I pay that amount, they will do regular updates so that I always have the most recent and greatest version of the application."
"The cost of Microsoft Exchange Online is approximately $4 to $36 per user. They do not give a discount which is not good. The solution is expensive if you have 800 to 1,000 users. They should give discounts when you have a lot of users."
"The product is very cheap."
"There is an annual license required to use this Microsoft Exchange Online."
"We have a license per user scenario."
More Microsoft Exchange Online pricing and cost advice
"It is fairly expensive. They have monthly and yearly licensing options."
report
See which vendors are best for you
Use our free recommendation engine to learn which Email Applications solutions are best for your needs.
See recommendations
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
9%
Financial Services Firm
9%
Educational Organization
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise16
Large Enterprise40
No data available
 

Questions from the Community

What do you like most about Microsoft Exchange Online?
The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track comm...
See all answers
What is your experience regarding pricing and costs for Microsoft Exchange Online?
If I segment it into three points: low price, average, and high price, I would place Microsoft Exchange Online between average and high price.
See all answers
What needs improvement with Microsoft Exchange Online?
There is room for improvement in Microsoft Exchange Online. Technical support for Microsoft is good, but in all fairness, I sometimes think more can be done. I have personally tried exploring with ...
See all answers
Ask a question
Earn 20 points
 

Comparisons

Google Workspace vs Microsoft Exchange Online Logo
Google Workspace vs Microsoft Exchange Online
Compared 29% of the time
Open-Xchange vs Microsoft Exchange Online Logo
Open-Xchange vs Microsoft Exchange Online
Compared 16% of the time
Amazon WorkMail vs Microsoft Exchange Online Logo
Amazon WorkMail vs Microsoft Exchange Online
Compared 10% of the time
Zimbra Collaboration vs Microsoft Exchange Online Logo
Zimbra Collaboration vs Microsoft Exchange Online
Compared 6% of the time
Microsoft Exchange vs Microsoft Exchange Online Logo
Microsoft Exchange vs Microsoft Exchange Online
Compared 6% of the time
More Microsoft Exchange Online Competitors
ProtonMail vs Superhuman Logo
ProtonMail vs Superhuman
Compared 33% of the time
ERA vs Superhuman Logo
ERA vs Superhuman
Compared 31% of the time
Microsoft Exchange vs Superhuman Logo
Microsoft Exchange vs Superhuman
Compared 16% of the time
Google Workspace vs Superhuman Logo
Google Workspace vs Superhuman
Compared 11% of the time
Amazon WorkMail vs Superhuman Logo
Amazon WorkMail vs Superhuman
Compared 9% of the time
More Superhuman Competitors
 

Product Reports

Buyer's Guide
Microsoft Exchange Online
January 2026
Microsoft Exchange Online reportDownload Microsoft Exchange Online product report
Buyer's Guide
Email Applications
January 2026
Superhuman reportDownload Superhuman product report
 

Also Known As

Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
No data available
 

Overview

Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
Microsoft

Superhuman is the fastest email client in the world. Our users love what we've built: https://superhuman.com/love. We rebuilt the inbox from the ground up to make you brilliant at what you do. We specifically designed it for those of you who want the best. Superhuman is gorgeous. Blazingly fast. And comes with advanced features that make you feel superhuman. A.I. Triage. Undo Send. Insights from social networks. Follow-up Reminders, Scheduled Messages, and Read Statuses. To name but a few. Superhuman is so fast, delightful, and intelligent — you’ll feel like you have superpowers.

Superhuman
 

Sample Customers

Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
Eat24
Buyer's Guide
Microsoft Exchange Online vs. Superhuman
December 2025
Free Report: Microsoft Exchange Online vs. Superhuman
Find out what your peers are saying about Microsoft Exchange Online vs. Superhuman and other solutions. Updated: December 2025.
DOWNLOAD NOW
881,114 professionals have used our research since 2012.
See our Microsoft Exchange Online vs. Superhuman report.
See our list of best Email Applications vendors.

We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.