We performed a comparison between Microsoft Exchange Online Protection (EOP) and Trend Micro ScanMail based on real PeerSpot user reviews.
Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The pre-set policies and configuration analyzer are the most valuable features."
"You can use the product to create special accounts."
"I like the product's ZAP feature."
"The initial setup is just a standard process."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The scalability is pretty good; it does what it is supposed to do."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"It's all running in the backend, so it doesn't affect the app functionality."
"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"I like that Trend Micro ScanMail is very effective and quite strong."
"Its integration with mail platforms is valuable."
"What I like the most about Trend Micro ScanMail is its easiness."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"Microsoft has some training portals, but more could be developed."
"The reporting needs a little bit of improvement."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"It would be helpful for customers if Plan 1 features were included with EOP."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"The sandboxing part can be improved."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
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Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews while Trend Micro ScanMail is ranked 27th in Anti-Malware Tools with 5 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Trend Micro ScanMail is rated 6.6. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Trend Micro ScanMail writes "Integrates well with mail platforms, but the UI is pretty old-fashioned". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security and Symantec Messaging Gateway, whereas Trend Micro ScanMail is most compared with Trend Micro Email Security, Fortinet FortiMail, Microsoft Defender for Endpoint, CrowdStrike Falcon and Cisco Secure Email. See our Microsoft Exchange Online Protection (EOP) vs. Trend Micro ScanMail report.
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