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Microsoft Entra ID Protection vs Microsoft Purview Information Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Microsoft Entra ID Protection offers cost-effective multi-factor authentication and SSO, achieving quick ROI with enhanced efficiency and manageability.
Sentiment score
6.6
Microsoft Purview enhances ROI via security improvements, process automation, and compliance, despite challenges in quantifying exact returns.
Microsoft Entra ID Protection has out-of-the-box capabilities such as multi-factor authentication and SSO for a wide range of applications.
Enterprise Security Architect at PRS for Music
There is a return on investment in terms of time-saving, control, and ease of manageability of the environment.
Software Solutions Account Manager at First Distribution
Purview can do a quick scan, and it doesn't use human resources, so it gets time to do things that we need humans to focus on.
Mgr Data Engineering at Avanade
The E5 license comes with different solutions like data discovery classification, CASB, DLP solutions, and Defender for Cloud.
Associate Director at LTI - Larsen & Toubro Infotech
The cost of data loss and your data going to a competitor is potentially massive.
Client Experience Officer at 1234 Micro Technologies
 

Customer Service

Sentiment score
6.7
Microsoft Entra ID Protection support is mixed; paid support is consistent, while non-contract users face delays and inefficiencies.
Sentiment score
4.3
Mixed reviews on Microsoft Purview support highlight slow responses and untrained staff, with recent community engagement improvements noted.
We classified it as a critical problem, and they accepted our classification and helped us quickly.
Founder at AiALL
They often refer to internal blogs, which doesn't offer much new information and can limit our capabilities in troubleshooting.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
Tickets often bounce from person to person, requiring the sharing of information multiple times.
Software Solutions Account Manager at First Distribution
Sometimes, I get a fast and knowledgeable response, while other times, I've experienced delays and received no resolution.
Client Experience Officer at 1234 Micro Technologies
It's hard to be an ambassador for a product when you know it will be hard to get support.
Mgr Data Engineering at Avanade
After our issues are reported, it takes a long time to find a resolution.
Director Security Architecture at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.4
Microsoft Entra ID Protection offers scalable adaptability for businesses of all sizes, efficiently adjusting to fluctuating user demands.
Sentiment score
6.3
Microsoft Purview Information Protection is scalable, integrates well, but faces challenges in data ingestion, policy updates, and document classification.
Since it is a cloud computing product, it can accommodate a range of company sizes, from a few users to large businesses.
Security Analyst at UPCI
There are no issues with scalability up to your license limitations.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
We haven't experienced problems with Microsoft Entra ID Protection.
Founder at AiALL
It can be scaled across different departments organization-wide very quickly and easily.
Client Experience Officer at 1234 Micro Technologies
It can handle large collections of data without issues.
Mgr Data Engineering at Avanade
Scalability can be improved by reducing these intervals.
Information Technology Senior Expert at Garanti Teknoloji
 

Stability Issues

Sentiment score
7.3
Microsoft Entra ID Protection is reliable with occasional integration issues and rare authentication delays, generally stable for large organizations.
Sentiment score
7.1
Microsoft Purview Information Protection is generally stable, with reliable performance and occasional issues, especially with large data volumes.
Once implemented, I haven't had issues with its consistency.
Client Experience Officer at 1234 Micro Technologies
The product is stable, and whatever it does, it does better than any other thing.
Associate Director at LTI - Larsen & Toubro Infotech
Since identity is where everything is based, if that goes down, you're screwed.
Director, Network & Cloud Infrastructure at a legal firm with 501-1,000 employees
 

Room For Improvement

Microsoft Entra ID Protection needs enhanced integration, licensing transparency, better UI, and improved scalability for optimal hybrid environment use.
Microsoft Purview Information Protection needs improvements in integration, affordability, data protection, AI, automation, reliability, and cloud storage scanning.
If there was some level of backup mechanism available with quick restore functionality, that would be beneficial.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
Occasionally, when we are trying to do something different in terms of integrating into a new vendor or platform, especially with some of the new SaaS platforms, there are not many out-of-the-box solutions available, so we have to build custom solutions.
Enterprise Security Architect at PRS for Music
Microsoft has not offered control over how they calculate high or low-risk scenarios.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
Effectiveness in Microsoft Purview Information Protection means enforcing the policy and making sure it works consistently across non-Microsoft products as well.
Director Security Architecture at a financial services firm with 5,001-10,000 employees
A lot of functionality in Microsoft Purview Information Protection is not exposed in an API officially yet, which has made a lot of implementation work difficult because we have to do click ops instead of DevOps.
CEO at Blue Cycle
Having a roadmap or updates about new releases would be helpful for demonstrating to clients.
Client Experience Officer at 1234 Micro Technologies
 

Setup Cost

Enterprise clients find Microsoft Entra ID Protection costly, complex, and seek simpler, affordable licensing options for smaller businesses.
Microsoft Purview Information Protection offers competitive, bundled pricing with E3 and E5 licenses, appealing for integrated security solutions.
Entra ID Protection is not badly priced, but some clients, especially in medium to smaller scale companies in third-world countries, find it quite expensive.
Software Solutions Account Manager at First Distribution
Microsoft Entra ID requires additional licensing components.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
The pricing for Microsoft Entra ID protection is not expensive.
Security Analyst at UPCI
I talked to people who had compared it to other products on the market, and they're spending five figures to get started.
Mgr Data Engineering at Avanade
The E5 license covers most of the solutions for different technologies, so that way, it is good and more affordable compared to any other solution.
Associate Director at LTI - Larsen & Toubro Infotech
Our focus is on helping customers maximize their software investment.
Business Development Manager, Transformational Services at Dell Technologies
 

Valuable Features

Microsoft Entra ID Protection offers granular control, anomaly detection, and seamless integration for enhanced security and identity threat remediation.
Microsoft Purview Information Protection enhances security with sensitivity labels, multi-platform encryption, data classification, compliance features, and user education.
Having a single sign-on feature with Entra ID ensures seamless access to various applications, even those with significant security constraints.
AI Solution Architect at Bitscape Infotech Pvt. Ltd.
These features ease the job of security analysts, providing a better vision of user activities and potential risks.
Security Operations Team Leader at Yalla Security Srl
We use automated remediation for logon purposes and error purposes. It remediates issues and provides just-in-time access when applicable.
Senior Solution Architect Data Center & Cloud at a tech services company with 11-50 employees
Microsoft Copilot is an advantage because it's enterprise-grade AI.
Business Development Manager, Transformational Services at Dell Technologies
It's paramount to have a single solution for information protection.
Client Experience Officer at 1234 Micro Technologies
Regardless of the education, the employee might share the information anyway, so the AI shouldn't be the first point of failure. It should be a human making good decisions.
Mgr Data Engineering at Avanade
 

Categories and Ranking

Microsoft Entra ID Protection
Ranking in Microsoft Security Suite
11th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
22
Ranking in other categories
Identity Management (IM) (7th), Identity Threat Detection and Response (ITDR) (3rd)
Microsoft Purview Informati...
Ranking in Microsoft Security Suite
12th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
22
Ranking in other categories
Data Governance (7th), Data Privacy Management Software (3rd)
 

Mindshare comparison

As of August 2026, in the Microsoft Security Suite category, the mindshare of Microsoft Entra ID Protection is 2.3%, down from 4.0% compared to the previous year. The mindshare of Microsoft Purview Information Protection is 2.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID Protection2.3%
Microsoft Purview Information Protection2.4%
Other95.3%
Microsoft Security Suite
 

Featured Reviews

MohammedTalukdar1 - PeerSpot reviewer
Enterprise Security Architect at PRS for Music
Identity protection has unified access control and delivers faster, risk-based threat response
The licensing for Microsoft Entra ID Protection is somewhat complex depending on whether you have an E5 or E3 licensing model, so improving the licensing models would make it a lot easier to use. The cost could always be lower; at the moment, I would say it is reasonable, but to get the full suite, you need to go for at least an E5 license, which can be very expensive. Occasionally, when we are trying to do something different in terms of integrating into a new vendor or platform, especially with some of the new SaaS platforms, there are not many out-of-the-box solutions available, so we have to build custom solutions.
Abhi T - PeerSpot reviewer
Associate Director at LTI - Larsen & Toubro Infotech
Achieve comprehensive data protection with reliable performance and room for enhanced discovery accuracy
The product is still in a growing phase. I could see that many use cases in their product are not capable enough in terms of detecting or protecting. Compared to other products, they are in the middle of bringing their solution up to the mark, so it is not a full-grown solution. They have to get more accurate results in terms of data discovery and classification. The second thing is their support; support from Microsoft takes a lot of time to get a response from their support team. The third thing is their OCR capability is not that great in terms of identifying the documents. We would love to see response times of less than 24 hours. Additionally, there is no way to check the policy's current status in terms of whether it got synced or not. You have to wait and test the use cases after 24 hours or after 48 hours, and once it starts working, then it appears the policy got implemented.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
9%
Construction Company
8%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise15
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Active Directory Identity Protection?
The cost could always be lower; at the moment, I would say it is reasonable, but to get the full suite, you need to go for at least an E5 license, which can be very expensive.
What needs improvement with Azure Active Directory Identity Protection?
The licensing for Microsoft Entra ID Protection is somewhat complex depending on whether you have an E5 or E3 licensing model, so improving the licensing models would make it a lot easier to use. T...
What is your primary use case for Azure Active Directory Identity Protection?
I primarily use Microsoft Entra ID Protection as an Identity and Access Management platform. The primary use case for Microsoft Entra ID Protection is Identity Management, although there are numero...
What is your experience regarding pricing and costs for Microsoft Purview Information Protection?
It is reasonable from what I can say right now because we are using most of the Microsoft tools right now. We are using the managed SQL server of Microsoft. We are using Microsoft Purview Informati...
What needs improvement with Microsoft Purview Information Protection?
In my opinion, Microsoft Purview Information Protection can be improved by having a more seamless user experience and ease of use in protecting both structured and unstructured data.
What is your primary use case for Microsoft Purview Information Protection?
My main use case for using Microsoft Purview Information Protection is protecting our unstructured files.
 

Also Known As

Azure Active Directory Identity Protection, Azure AD Identity Protection
Microsoft Information Protection
 

Overview

Find out what your peers are saying about Microsoft Entra ID Protection vs. Microsoft Purview Information Protection and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.