Salesforce Platform and Microsoft Azure App Service compete in the cloud services category, offering robust tools for application development and deployment. While Salesforce Platform delivers advanced CRM functionalities and integration capabilities, Microsoft Azure App Service emphasizes integration with Microsoft's ecosystem and ease of use.
Features: Salesforce Platform offers a comprehensive suite of features including rapid solution delivery, Agile development support, and seamless integration with diverse services. Its scalability and customization options allow for advanced analytics and CRM capabilities. Microsoft Azure App Service provides robust tools for developing and deploying web applications with scalability and deep integration within the Microsoft ecosystem.
Room for Improvement: Salesforce Platform users face challenges with pricing, complex integrations, and reporting. Improvements such as easier migration to Lightning and enhanced multimedia support are desired. Microsoft Azure App Service users suggest improvements in pricing transparency, enhanced connectivity, and better integration support. Both platforms can improve in ease of use and cost efficiency.
Ease of Deployment and Customer Service: Salesforce Platform, primarily deployed on public and private clouds, offers various deployment options but is often viewed as complex and requiring extensive customization. Customer service varies, with mixed reviews on support effectiveness. Microsoft Azure App Service, mainly deployed on public clouds, faces complexity but benefits from integration within the Microsoft suite. Customer support is regarded as reliable, though complex issues may pose challenges.
Pricing and ROI: Salesforce Platform is generally seen as expensive, favoring large enterprises but offering strong ROI through business agility and CRM efficiency. Microsoft Azure App Service offers a tiered pricing model that is competitive yet complex, with a pay-as-you-go service providing flexibility. Transparent pricing and understanding of usage are crucial for maximizing ROI.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Microsoft provides support for a lot of add-on or customized integration requests.
Regions like Europe, the US, Canada, and India provide very good and immediate support.
We are using it globally in thirty countries.
Salesforce's scalability was not a problem.
Salesforce Platform is absolutely scalable for us.
I find Microsoft Azure App Service to be quite stable.
We have never had any problems with it.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Sometimes the system is stuck when many users are using it.
They should improve the learning curve, enhance documentation, and focus on best practices.
Deploying Logic Apps in a private network environment becomes complicated due to the extensive white testing and configurations needed at the networking layer.
We will redefine our logic, and our development and infrastructure teams will discuss and improve the performance of requests and address time-consuming processes.
The UI is not very intuitive or innovative.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
AI should pick up and send us a reminder from the notes.
Pricing is a concern.
It is an expensive product, primarily due to the licensing fees.
We provide solutions at the optimum minimum cost from start to peak load; the cost is not excessively high but is at a medium level for these solutions.
Salesforce Platform may be on the expensive side.
The integration capabilities of Microsoft Azure App Service have greatly enhanced my ability to handle global web operations and support various functions, which were previously challenging without such integration.
The best features of Microsoft Azure App Service are its capacity for scalability, security, and basic support functionalities.
The product is easy to maintain and deploy.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Salesforce Platform offers a complete combination of features, including dashboards and progress tracking.
Their reporting is also great, and the integration capability is very critical because you can integrate multiple different platforms into Salesforce.
Microsoft Azure App Service is an HTTP-based mobile application development platform and solution. It is designed to enable organizations to completely control their application development and hosting processes.
Microsoft Azure App Service Benefits
Some of the benefits that come from using Microsoft Azure App Service include:
Microsoft Azure App Service Features
Some of the many useful features Microsoft Azure App Service has to offer include:
When users choose to employ the Microsoft Azure App Service solution, they gain access to many different capabilities. These features include:
Reviews from Real Users
Microsoft Azure App Service’s versatility offers organizations that use it a great deal. It is a very complete, ready-to-use, out-of-the-box mobile development solution that gives users the capabilities that they need to design their mobile applications with the greatest level of ease. In addition, users can employ the cloud to scale operations so that their applications have the proper amount of space to run at the time that they need it.
Andriy L., the Azure practice leader at a computer software company, writes, “I like that it's a ready-to-use, out-of-the-box solution that provides all of the necessary functions for customers, such as codes that can be quickly switched from the production version, or test and DEV versions to production.”
Yasir M., a solution architect at Komatsu, writes, "The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better."
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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