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Microsoft Azure App Service vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Azure App Service delivers cost-effective operational efficiency, reducing workforce needs and streamlining implementation through automation and machine learning.
Sentiment score
7.0
Salesforce Platform improves efficiency and revenue, reduces silos, and boosts productivity, with ROI evident through increased revenue and time savings.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
Independent Business Consultant at Freelance
In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.
Solution Architect And Senior Consultant at Keysight Technologies
 

Customer Service

Sentiment score
6.1
Microsoft Azure App Service support gets mixed reviews; premier packages offer swift help, but response times and consistency vary.
Sentiment score
6.8
Salesforce support is praised for responsiveness and collaboration but mixed ratings exist due to some preferring internal resources.
Regions like Europe, the US, Canada, and India provide very good and immediate support.
Cloud Architect at a computer software company with 51-200 employees
Microsoft provides support for a lot of add-on or customized integration requests.
Project Manager at Inventec
While contacting support is not always a pleasant experience, they attended to our needs satisfactorily.
Solutions Architect at a financial services firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.4
Microsoft Azure App Service offers strong scalability and flexibility, accommodating various organization sizes with easy resource adjustments and high user satisfaction.
Sentiment score
7.7
Salesforce Platform offers scalable solutions for all company sizes, although customization is key to managing its feature-rich environment.
Salesforce's scalability was not a problem.
Independent Business Consultant at Freelance
Salesforce Platform is absolutely scalable for us.
Director at GenRocket
We are using it globally in thirty countries.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
Microsoft Azure App Service is highly stable with 99.99% uptime, supporting business needs effectively despite minor configuration issues.
Sentiment score
8.1
Salesforce Platform is stable and reliable, with minimal issues, maintaining high performance and receiving strong user ratings for stability.
This feature allows us to pinpoint very quickly what is happening when an application is not working correctly.
Solutions Architect at a financial services firm with 1,001-5,000 employees
I find Microsoft Azure App Service to be quite stable.
Cloud Architect at a computer software company with 51-200 employees
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
Independent Business Consultant at Freelance
We have never had any problems with it.
Sr. Vice President and Business Head at a computer software company with 10,001+ employees
It is definitely very stable.
Solution Architect And Senior Consultant at Keysight Technologies
 

Room For Improvement

Microsoft Azure App Service needs improvements in deployment, integration, UI/UX, cost transparency, and support for better user experience.
Salesforce faces integration, cost, and customization challenges with inadequate reporting, UI issues, costly storage, and limited search functionality.
Deploying Logic Apps in a private network environment becomes complicated due to the extensive white testing and configurations needed at the networking layer.
Cloud Architect at a computer software company with 51-200 employees
They should improve the learning curve, enhance documentation, and focus on best practices.
Integration Architect at a hospitality company with 1,001-5,000 employees
Microsoft's support and technical aspects like installation complexity could use enhancement.
Senior System Engineer at Confiz Solutions
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Account Manager at Red Hat
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Independent Business Consultant at Freelance
Using AI extensively to make the platform easier to use would also be beneficial.
Director at GenRocket
 

Setup Cost

Microsoft Azure App Service provides flexible pricing plans, generally cost-effective, though high for advanced tiers; free trials are available.
Salesforce Platform is costly but valued for features; pricing varies, necessitating careful evaluation to manage expenses effectively.
Pricing is a concern.
Senior System Engineer at Confiz Solutions
It is an expensive product, primarily due to the licensing fees.
Project Manager at Inventec
The price of Microsoft Azure is comparable to Microsoft AWS and Google.
Head of IT, Infra Operations Industry 4 0 Industrial Information Technology, Ot Specialist Iiot & Innovator at Value chain solutions
Salesforce Platform may be on the expensive side.
Director at GenRocket
It is on the expensive side, unfortunately.
Solution Architect And Senior Consultant at Keysight Technologies
 

Valuable Features

Microsoft Azure App Service provides scalable, secure, and cost-effective solutions with seamless integration and robust DevOps capabilities for flexibility and efficiency.
Salesforce Platform excels in scalability, customization, integration, analytics, and low-code development, enhancing productivity with automation and real-time insights.
The integration capabilities of Microsoft Azure App Service have greatly enhanced my ability to handle global web operations and support various functions, which were previously challenging without such integration.
Project Manager at Inventec
The best features of Microsoft Azure App Service are its capacity for scalability, security, and basic support functionalities.
Head of IT, Infra Operations Industry 4 0 Industrial Information Technology, Ot Specialist Iiot & Innovator at Value chain solutions
We use the CI/CD inside Azure DevOps and Azure DevOps deploys the applications in Microsoft Azure App Service.
Solutions Architect at a financial services firm with 1,001-5,000 employees
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees
The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.
Solution Architect And Senior Consultant at Keysight Technologies
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
Account Manager at Red Hat
 

Categories and Ranking

Microsoft Azure App Service
Ranking in Mobile Development Platforms
4th
Ranking in Rapid Application Development Software
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
50
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in Mobile Development Platforms
3rd
Ranking in Rapid Application Development Software
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
97
Ranking in other categories
PaaS Clouds (9th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (12th)
 

Mindshare comparison

As of January 2026, in the Mobile Development Platforms category, the mindshare of Microsoft Azure App Service is 4.6%, up from 2.9% compared to the previous year. The mindshare of Salesforce Platform is 6.7%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Mobile Development Platforms Market Share Distribution
ProductMarket Share (%)
Salesforce Platform6.7%
Microsoft Azure App Service4.6%
Other88.7%
Mobile Development Platforms
 

Featured Reviews

AntonioNascimento - PeerSpot reviewer
Solutions Architect at a financial services firm with 1,001-5,000 employees
Seamless integration and application hosting enabled through versatile service
When using a Linux App Service or containerized App Services, the logging is not as good as when using the Windows version. The Linux App Service should be more user-friendly, focusing on logging, troubleshooting, and similar features. With Microsoft Azure App Service, it is more difficult with Linux or other container solutions because there are many options. When creating an App Service, you can create it as Linux or Windows. After that, you can choose some stack or use Docker to container. When using Linux with container, the logging functionality is not as robust.
Sharmila-K - PeerSpot reviewer
Cloud Transformations and Infrastructure Delivery Manager at a university with 10,001+ employees
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
11%
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise6
Large Enterprise33
By reviewers
Company SizeCount
Small Business39
Midsize Enterprise26
Large Enterprise39
 

Questions from the Community

Would you choose Microsoft Azure App Service or PowerApps?
Microsoft Azure App Service is helpful if you need to set up temporary servers for customers to run their programs in locations that other cloud providers do not cater to. When servers are closer t...
Do you recommend Microsoft Azure App Service?
I highly recommend Microsoft Azure. We have been using it for nearly four years. We mostly use it for creating and maintaining websites, such as content management systems like WordPress sites, whi...
What do you like most about Microsoft Azure App Service?
One valuable feature of Azure App Service for us is its integration with Azure DevOps, which we heavily rely on in our development process.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

Azure App Service, MS Azure App Service
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Real Madrid, Absolut, AccuWeather, Heineken, NBC News, Paramount
ADP
Find out what your peers are saying about Microsoft Azure App Service vs. Salesforce Platform and other solutions. Updated: December 2025.
879,927 professionals have used our research since 2012.