

OpenText ZENworks Configuration Management and KACE Systems Management Appliance compete in the IT management space. OpenText stands out in pricing and support, while KACE showcases comprehensive features.
Features:OpenText ZENworks Configuration Management provides automated software distribution, adaptive policy enforcement, and strong pricing options. KACE Systems Management Appliance offers extensive patch management, asset tracking capabilities, and integration with a broader range of devices.
Ease of Deployment and Customer Service:KACE Systems Management Appliance offers faster deployment and robust customer support. OpenText ZENworks Configuration Management needs more customization.
Pricing and ROI:OpenText ZENworks Configuration Management offers a cost-effective solution with a favorable setup cost, providing good ROI for small to mid-sized businesses. KACE Systems Management Appliance, while potentially higher in cost, offers substantial long-term ROI due to its comprehensive capabilities.
| Product | Market Share (%) |
|---|---|
| KACE Systems Management Appliance (SMA) | 1.1% |
| Kaseya VSA | 18.2% |
| NinjaOne | 13.5% |
| Other | 67.2% |
| Product | Market Share (%) |
|---|---|
| OpenText ZENworks Configuration Management | 1.5% |
| Red Hat Ansible Automation Platform | 16.0% |
| Microsoft Configuration Manager | 11.5% |
| Other | 71.0% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 20 |
| Large Enterprise | 15 |
KACE Systems Management Appliance offers integration capabilities, efficient image deployment, and comprehensive asset management. It supports centralized management across diverse devices and locations, simplifying IT processes and enhancing security.
KACE Systems Management Appliance provides single-pane visibility for endpoint management, mass software deployment, automated patch management, robust scripting, and detailed inventory tracking. It streamlines IT management and improves cyber-security compliance through remote software updates and centralized IT request handling. Despite struggles with scalability and the need for interface improvements, it enables efficient device imaging, script automation, and network management through detailed reporting. Organizations find it effective for software deployment, asset management, and endpoint monitoring, serving thousands of IoT devices and desktops.
What are the key features of KACE Systems Management Appliance?In healthcare, KACE Systems Management Appliance is used for maintaining device compliance and security standards. Educational institutions benefit from its capabilities to manage large numbers of endpoints across campuses. In finance, it aids in strict compliance requirements through automated patch management and detailed reporting. Retail sectors leverage its asset management features to streamline operations across numerous locations.
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