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Mezmo vs OpenText Business Process Monitoring comparison

Mezmo and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Mezmo is ranked #89, while OpenText is ranked #40 with an average rating of 7.5. Mezmo holds a 0.1% mindshare in APM, compared to OpenText’s 0.1% mindshare. Additionally, 100% of Mezmo users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.
Mezmo
Read 2 Mezmo reviews
  • 494 Views
  • 237 Comparison Views
100% willing to recommend
OpenText Business Process M...
Read 6 OpenText Business Process Monitoring reviews
  • 347 Views
  • 340 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Mezmo and OpenText Business Process Monitoring based on real PeerSpot user reviews.

Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Mezmo vs. OpenText Business Process Monitoring Report (Updated: July 2025).
Buyer's Guide
Mezmo vs. OpenText Business Process Monitoring
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mezmo
Ranking in Application Performance Monitoring (APM) and Observability
89th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
Log Management (54th), Observability Pipeline Software (7th)
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
40th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Mezmo is 0.1%, up from 0.1% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

TO
It consolidates all logs into one place and provides required features and functionalities
Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to do RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue.
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Aphiwat Leetavorn. - PeerSpot reviewer
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogDNA consolidates all logs into one place, which is super valuable."
"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"The stability has been very good over the years."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
 

Cons

"No ability to encapsulate a query or a filter, and communicate or share that among the team."
"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"The solution should offer better integration with other tools from a service management perspective."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
 

Pricing and Cost Advice

Information not available
"On a three-year license package, it was a good deal."
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Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
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861,524 professionals have used our research since 2012.
 

Questions from the Community

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What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
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What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
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What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
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Product Reports

Buyer's Guide
Cribl vs. Mezmo
June 2025
Mezmo reportDownload Mezmo product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
July 2025
OpenText Business Process Monitoring reportDownload OpenText Business Process Monitoring product report
 

Also Known As

LogDNA
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Overview

Today’s enterprises must manage a massive amount of machine data. They require a platform that enables engineering teams to deliberately route and store structured and unstructured data for different teams with unique use cases. Legacy platforms weren’t made for this moment.
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Mezmo, formerly LogDNA, lets organizations ingest, process, route, analyze, and store all of their log data. Purpose-built for modern engineering teams—including developers, SREs, IT Operations, and Security Engineers—the Mezmo platform is trusted by thousands of companies for SaaS, cloud, and hybrid applications.

Mezmo

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText
 

Sample Customers

Instacart, Asics, Lime, Salesforce
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Buyer's Guide
Mezmo vs. OpenText Business Process Monitoring
July 2025
Free Report: Mezmo vs. OpenText Business Process Monitoring
Find out what your peers are saying about Mezmo vs. OpenText Business Process Monitoring and other solutions. Updated: July 2025.
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861,524 professionals have used our research since 2012.
See our Mezmo vs. OpenText Business Process Monitoring report.

We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.