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MetricStream vs Microsoft Secure Score comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetricStream
Ranking in IT Vendor Risk Management
4th
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Continuous Controls Monitoring (2nd), GRC (2nd), IT Governance (2nd)
Microsoft Secure Score
Ranking in IT Vendor Risk Management
11th
Average Rating
9.0
Reviews Sentiment
5.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the IT Vendor Risk Management category, the mindshare of MetricStream is 4.9%, up from 4.1% compared to the previous year. The mindshare of Microsoft Secure Score is 1.5%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Vendor Risk Management Mindshare Distribution
ProductMindshare (%)
MetricStream4.9%
Microsoft Secure Score1.5%
Other93.6%
IT Vendor Risk Management
 

Featured Reviews

CP
Senior GRC Analyst at a tech services company with 11-50 employees
Automated workflows have reduced manual follow-ups and improve third-party risk oversight
MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.
reviewer2262372 - PeerSpot reviewer
Solution Architect at a tech services company with 51-200 employees
Have faced limitations in compatibility and performance but it helps monitor and improve security practices
There are some technical limitations where certain features might support Windows but not Android devices. The compatibility between Windows and macOS also shows significant differences. Microsoft continuously works on improvements, and when we find issues and report them to Microsoft, they address them. To get full benefits from the EDR solution, Microsoft EDR solution needs to be set as the primary antivirus in the system. Without this configuration, many features cannot be accomplished. A specific example occurred in a recent project where the requirement was for emails sent outside the organization to require manager approval before being sent. While the approval system works on Windows, it does not support Android devices, limiting the functionality on mobile platforms.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."
"MetricStream definitely impacts my organization positively because it is very useful and offers low-code utilities to configure all components, allowing team members to complete tasks quickly."
"MetricStream was truly beneficial, easing the lives of everyone, including auditors and auditees, reinforcing its overall usefulness."
"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"The interface is mobile-friendly and it is getting a good response from our customers."
"MetricStream positively impacts our organization significantly by saving costs and enhancing our risk and compliance maturity."
"MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort, and it delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing."
"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Microsoft Secure Score's most valuable feature is identity."
 

Cons

"Since I have used MetricStream for the last three years, one of the top improvements that comes to my mind is enhanced user experience and UX/UI."
"The implementation speed is not up to the mark."
"The support part is terrible, rating about one out of ten."
"I think we were a bit skeptical about pricing and setup costs, as it required a significant upfront investment, but it is ultimately worth it since we see positive results from the investment, despite having to extend our budget to accommodate it."
"From my standpoint, MetricStream is a bit costly. We spend a significant amount of money for the product, and I cannot disclose specifics due to confidentiality."
"MetricStream is a very costly application; we cannot save money."
"MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself."
"Currently, I believe MetricStream has sufficient functionality, but for the Indian banking sector, the UI and overall complexity could be improved, as many Indian banks require a simplified UI."
"They could indicate whether a recommendation aligns with different compliance standards."
"There are stability issues present, as with any tool."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
"The product pricing is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Healthcare Company
9%
Outsourcing Company
9%
Real Estate/Law Firm
9%
Healthcare Company
14%
Financial Services Firm
12%
Government
10%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What needs improvement with MetricStream?
I find MetricStream not user-friendly because while using it, it is very critical. It is not designed as a user-friendly app. We cannot understand the Indian English also. MetricStream needs to be ...
What is your primary use case for MetricStream?
My main use case for MetricStream involves the change control module, deviation module, and investigation modules. In the pharmaceutical organization I work in, for any change in procedure, we can ...
What advice do you have for others considering MetricStream?
My advice to others looking into using MetricStream is that it is not a user-friendly application. I would rate MetricStream a three out of ten because it was not troubleshooting the issue. Due to ...
What is your experience regarding pricing and costs for Microsoft Secure Score?
Microsoft Secure Score offers better pricing because all security tools are included in one payment. Purchasing EDR solution, Data Loss Prevention solution, compliance manager tool, and data backup...
What needs improvement with Microsoft Secure Score?
There are some technical limitations where certain features might support Windows but not Android devices. The compatibility between Windows and macOS also shows significant differences. Microsoft ...
What is your primary use case for Microsoft Secure Score?
Microsoft Secure Score can mainly be used for calculating security principles in your environment. For example, if you have modern authentication, your score will increase by 1%. If you have legacy...
 

Also Known As

No data available
MS Secure Score
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Information Not Available
Find out what your peers are saying about MetricStream vs. Microsoft Secure Score and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.