Meraki Dashboard vs Observer GigaStor comparison

Cisco and Viavi Solutions are both solutions in the Network Monitoring Software category. Cisco is ranked #19 with an average rating of 8.4, while Viavi Solutions is ranked #83. Cisco holds a 0.7% mindshare in NMS, compared to Viavi Solutions’s 0.5% mindshare. Additionally, 98% of Cisco users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

Meraki Dashboard

Read 59 Meraki Dashboard reviews

3,865 Views
3,285 Comparison Views

98% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

2,083 Views
1,312 Comparison Views

100% willing to recommend

Meraki Dashboard

Observer GigaStor

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Observer GigaStor and Meraki Dashboard compete in network performance monitoring and management. Observer GigaStor seems preferable for cost-effectiveness in pricing and support, while Meraki Dashboard offers superior features justified by their higher cost.

Features: Observer GigaStor provides deep packet capture, detailed analytics, and robust troubleshooting capabilities. Meraki Dashboard offers cloud-based management, easy network control, and comprehensive performance metrics.

Room for Improvement: Observer GigaStor could benefit from streamlined deployment, enhanced user interface, and broader integration capabilities. Meraki Dashboard might improve by offering lower cost options, increasing feature customization, and expanding offline functionalities.

Ease of Deployment and Customer Service: Observer GigaStor requires complex on-premises setup involving specific infrastructure and lengthy setup time. Meraki Dashboard provides a quicker, cloud-based deployment experience, with efficient customer service assisting smooth implementation.

Pricing and ROI: Observer GigaStor comes with a lower initial setup cost, appealing for budget-conscious organizations. Meraki Dashboard, despite a higher setup cost, potentially offers a better long-term return on investment due to its extensive features and easier management.

To learn more, read our detailed Meraki Dashboard vs. Observer GigaStor Report (Updated: April 2026).

Buyer's Guide

Meraki Dashboard vs. Observer GigaStor

April 2026

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Helped 894,807 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Meraki Dashboard

Ranking in Network Monitoring Software

19th

Average Rating

8.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Observer GigaStor

Ranking in Network Monitoring Software

83rd

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (13th), Network Packet Broker (NPB) (8th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Meraki Dashboard is 0.7%, down from 1.3% compared to the previous year. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Meraki Dashboard	0.7%
Observer GigaStor	0.5%
Other	98.8%

Network Monitoring Software

Featured Reviews

MURALI NIDAMANURI

Managing Director at a manufacturing company with 10,001+ employees

Dashboard provides comprehensive network security and management capabilities

I don't have specific handy names. Meraki Dashboard uses multiple functions where we can configure SSIDs, firewall policies, DHCP, multiple VLANs and DHCP configurations, VLAN configurations, access control policies, MAC binding, client access based on MAC authentication and certificate-based authentication. We have configured SSO for Windows Active Directory by configuring the RADIUS services. We have implemented many customer requirements in Meraki Dashboard. With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed. I can obtain detailed data including ISP links level monitoring and speed. I can perform speed tests, generate analytics reports, convert to Excel based on each user for each department, create dashboards, monitor and limit bandwidths, and restrict specific URLs. The advanced security configuration in Meraki Dashboard is useful for network security. Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network. You can configure WAN monitoring, users' ACLs, URL filtering, web filtering, and department-wise access configuration for specific client applications. It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities. Apart from access points, everything is in the cloud. We have monitored IoT solutions, CCTV monitoring, and can detect and control intrusions. When people connect IoT devices to your network, Meraki Dashboard can detect what device it is and control those access controls, even with different operating systems.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for me is the cloud dashboard."

"Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches."

"Meraki Dashboard does not require a lot of maintenance. Cisco tells communicates through the Meraki Dashboard web client, it will automatically send updates to the equipment. They will send you an email on what day the updates will take place. If you want to proceed, you can click on accept, or you can decline them and schedule the updates at another time."

"The user-friendly interface facilitated a quick and efficient setup process."

"The stability has been amazing. I don't have to manage it a 10th as much as I have to manage my Cisco stuff."

"Cisco Meraki is the best solution."

"Some of the features I have valuable are ease of access, simple configuration, and monitoring."

"The most valuable feature is their support, and they get better every day."

More Meraki Dashboard pros

"Go take a look at it. It's a great product and has great capabilities."

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"If you have the opportunity, I would strongly encourage you to get it, because it makes the IT experience easier and more flexible, by providing the ability to see things in your networks like the directory packet label."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

More Observer GigaStor pros

Cons

"There is a bit of a problem when you try to log in and you don't have a fixed IP address."

"For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much."

"The wait time to speak with a Meraki support engineer is always long, but they get the job done."

"As far as scalability, the product is not very scalable. The product will only be fit to cover small to medium businesses and Cisco is not likely to improve on that scalability as they have other products in line for the larger market."

"I’d like the product to allow for other solutions to be integrated with the dashboard as well."

"They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view."

"If I am a user and I have a seat on the fourth floor, if I move across the building, the system should be able to track me and should be able to figure out my whereabouts or my position within the building if I'm connected to the wireless."

"The tool is useful for managing devices and monitoring their current state, but it falls short in troubleshooting network issues, particularly with access points. It does not provide a complete understanding of the root causes of the issues. As a result, network engineers have had to use additional tools to complement it and conduct assessments. The only way to improve the tool would be to enhance its capability to identify and resolve network issues effectively."

More Meraki Dashboard cons

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"There are some issues, in our environment that puts processing restraints on the Gigastor when turning on trending data to be sent to APEX."

"As of this moment, the graphics might need some improvement, because a lot of the information there must be input first to have full potential."

"The Observer Console UI is consistent and stable, but could use some updating to be more modern."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"I would like to have more than 4TB of storage available in the portable version of this solution."

"Maybe the graphical user interface could be simplified to allow people to use it more easily."

"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."

More Observer GigaStor cons

Pricing and Cost Advice

"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."

"The solution is currently the most expensive on the market."

"The licensing fees are $180 USD, per AP, for three years."

"The price of Meraki Dashboard is not expensive because knowing that it is a cloud-based solution has its benefits."

"The Meraki Dashboard has more competitive pricing."

"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."

"The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based."

"Licensing fees are paid on a yearly basis."

More Meraki Dashboard pricing and cost advice

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"It's quite expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

Manufacturing Company

Healthcare Company

Educational Organization

Construction Company

19%

Financial Services Firm

15%

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	13
Large Enterprise	26

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Meraki Dashboard?

I would rate the pricing for Meraki Dashboard as one.

See all answers

What needs improvement with Meraki Dashboard?

Regarding Meraki Dashboard, I would suggest improvements to Cisco ISE integration. I have used Cisco ISE for port security and I never liked the GUI because it is difficult. If I need to check the ...

See all answers

What is your primary use case for Meraki Dashboard?

My main use case for Meraki Dashboard is as a NOC engineer for the MSP, where we have three sites. We add all the sites to Meraki Dashboard for live monitoring. I am the one who uses LogicMonitor, ...

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Compared 8% of the time

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Compared 5% of the time

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Compared 4% of the time

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Compared 14% of the time

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Compared 8% of the time

IxChariot vs Observer GigaStor

Compared 7% of the time

Viavi Observer Platform vs Observer GigaStor

Compared 6% of the time

SolarWinds NPM vs Observer GigaStor

Compared 6% of the time

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Product Reports

Buyer's Guide

Meraki Dashboard

April 2026

Download Meraki Dashboard product report

Buyer's Guide

Observer GigaStor

April 2026

Download Observer GigaStor product report

Overview

Meraki Dashboard offers intuitive, cloud-based network management, simplifying tasks with centralized control, real-time monitoring, and comprehensive security.

Offering ease of use and a single-pane-of-glass view, Meraki Dashboard enhances network management through centralized monitoring and configuration. Its intuitive interface allows remote device management, policy configuration, and real-time alerts. Cloud-based access provides scalability and automatic updates, while detailed analytics and security measures ensure robust control over networks. Though some users mention complexity in certain configurations and third-party integration gaps, its continuous improvement and network management efficiency accommodate extensive business requirements.

What are the Key Features of Meraki Dashboard?

Ease of Use: Simplified interface that allows easy navigation and operations.
Single-Pane-of-Glass View: Centralized management of all network components from one platform.
Real-Time Monitoring: Provides up-to-date insights for proactive network management.
Cloud-Based Access: Accessible from anywhere, enabling remote management and updates.
Automatic Updates: Ensures the system is always up-to-date with the latest features and security patches.
Detailed Analytics: Offers insights into network performance and security analytics.
Comprehensive Security Measures: Features built-in security protocols and tools for enhanced protection.

What Benefits and ROI Should Users Consider?

Centralized Control: Streamlines network management across multiple sites.
Scalability: Grows with business needs, supporting a wide range of devices and configurations.
Integration Capabilities: Merges easily with existing systems, though improvements are desired for third-party devices.
Improved Network Efficiency: Enhances visibility and control, reducing downtime and improving performance.
Remote Management: Facilitates convenient configuration and monitoring from any location.

Enterprises deploy Meraki Dashboard for diverse network management purposes, including monitoring, access point deployment, security configuration, and VLAN and LAN management. In education, it provides centralized Wi-Fi management and ensures secure student access. Retail businesses utilize it for seamless device integration and analytics, while healthcare facilities employ its robust security and real-time monitoring to safeguard patient data and maintain network efficiency. Its cloud-based interface enhances control and visibility across numerous sites, simplifying management and configurations.

Cisco

Observer GigaStor provides detailed network visibility and data capture for efficient troubleshooting and analysis. It's a robust tool designed to manage today’s complex network environments, offering reliability and performance insights.

Observer GigaStor specializes in long-term network traffic capture, delivering comprehensive forensic analysis capabilities. It stands as a trusted resource for IT departments aiming to resolve network performance issues swiftly. By capturing and storing packets with high precision, it aids in identifying both current and past anomalies, ensuring network health and performance continuity through proactive monitoring.

What are the key features of Observer GigaStor?

Long-term Data Capture: Enables storage of vast amounts of data for extensive historical analysis.
Comprehensive Protocol Support: Offers support for diverse protocols, enhancing troubleshooting accuracy.
Retrospective Analysis: Provides the ability to trace issues back to their origin point, improving issue resolution speed.
Scalability: Adapts to network growth without sacrificing performance capabilities.

What benefits and ROI can be expected from reviews?

Increased Troubleshooting Efficiency: Provides quicker resolution times, reducing network downtime.
Enhanced Network Visibility: Improves understanding of network performance and traffic patterns.
Reduced Operational Costs: Limits the need for manual troubleshooting, saving on labor costs.
Improved Decision Making: Data insights aid in strategic planning for infrastructure improvements.

Observer GigaStor's implementation spans across various industries, from telecommunications to finance, where maintaining robust and secure network performance is crucial. Its ability to analyze and retrieve historical network data supports compliance and operational stability demands in these sectors.

Viavi Solutions

Sample Customers

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

Meraki Dashboard vs. Observer GigaStor

April 2026

Free Report: Meraki Dashboard vs. Observer GigaStor

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