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ManageEngine Patch Manager Plus vs Vicarius vRx comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
ManageEngine Patch Manager Plus enhanced efficiency, security, and productivity with centralized management, automation, and an intuitive interface for users.
Sentiment score
8.1
MSPs and clients achieved significant time, cost, and efficiency gains with Vicarius vRx, realizing a 40% ROI.
Compared to other products, ManageEngine provides good return on investment within five years.
 

Customer Service

Sentiment score
8.3
ManageEngine Patch Manager Plus support is praised for prompt, effective responses, achieving high user satisfaction ratings.
Sentiment score
8.0
Vicarius vRx customer service is praised for responsiveness, professionalism, and effectiveness, with high ratings and efficient communication.
Customer service and support are excellent, with a perfect score of ten out of ten.
Their support is very good, and they respond quickly.
During the POC and the implementation, they were very available and made their best efforts to help us.
Whenever I've contacted them, they respond promptly with a callback or by email.
 

Scalability Issues

Sentiment score
5.7
ManageEngine Patch Manager Plus is scalable, supporting many endpoints, though planning for storage and maintenance is necessary.
Sentiment score
7.8
Vicarius vRx scales well, featuring easy deployment across endpoints, but some face challenges during large system updates.
Scalability requires downtime for performance adjustments.
It is very simple; you just script it, and then the computers connect themselves.
When we attempted to scale this and update 200 systems, that just locked it.
We have some clients with up to a thousand agents.
 

Stability Issues

Sentiment score
8.7
Users highly rate ManageEngine Patch Manager Plus for stability, efficiency, minimal complexity, and reliable daily operation without resource impact.
Sentiment score
7.3
Users generally find Vicarius vRx stable and efficient, despite occasional deployment challenges and update-related high CPU usage.
There are some issues that they do not even know how to fix at this point.
I would rate the stability of Vicarius vRx ten out of ten.
There are some issues like high CPU usage during updates, but these were fixed.
 

Room For Improvement

ManageEngine Patch Manager Plus needs a user-friendly interface, improved support, enhanced speed, and expanded compatibility for comprehensive efficiency.
Vicarius vRx needs improved automation, simplified login, better integration, UI, and advanced management features for enhanced user experience.
When the patch testing works well, there is no need for patch management rollbacks.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
I am pretty sure that the tool works great when it comes to Windows, but when you are in an environment that has different flavors of Linux at different version levels, that may pose an issue.
We have the ability to search across the network for all switches, routers, and printers, but some devices might be outdated and have vulnerabilities.
Enhancing Vicarius vRx with improved third-party integrations, like notifications for external systems, and increased cloud integration for richer instance information, would be valuable improvements.
 

Setup Cost

ManageEngine Patch Manager Plus offers cost-effective annual licensing, but prices vary with packages and exchange rate impacts.
Vicarius vRx offers scalable per-asset pricing, competitive yet costly, with negotiable rates appealing to resellers but challenging for smaller entities.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
It was very cheap.
In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs.
From a pricing perspective, Vicarius was cheaper compared to other competitors.
 

Valuable Features

ManageEngine Patch Manager Plus offers centralized management, automation, security, and robust features for seamless deployment across various operating systems.
Vicarius vRx offers automated patching, vulnerability management, and a user-friendly interface, greatly reducing manual tasks for IT teams.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
The vulnerability scanning highlights outdated PCs and users breaching policies.
It is valued for its role in addressing the vulnerabilities discovered by Insight VM.
It's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.
The system prioritizes vulnerabilities, identifying high, medium, and low risks, allowing us to focus on high-risk applications.
The most valuable feature is the system's ability to provide information about open CVEs and how it compares the local version with available updates.
 

Categories and Ranking

ManageEngine Patch Manager ...
Ranking in Patch Management
6th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Vicarius vRx
Ranking in Patch Management
9th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Vulnerability Management (15th), Risk-Based Vulnerability Management (6th)
 

Mindshare comparison

As of May 2025, in the Patch Management category, the mindshare of ManageEngine Patch Manager Plus is 7.7%, down from 8.2% compared to the previous year. The mindshare of Vicarius vRx is 3.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

AdeolaEkunola - PeerSpot reviewer
A quite straightforward solution that works easily with different operating systems
Scalability-wise, I rate the solution a ten out of ten. When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution. Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.
OrenBen Shalom - PeerSpot reviewer
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
Government
8%
Computer Software Company
17%
Media Company
13%
Non Profit
11%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Patch Manager Plus?
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal. I cannot disclose specific pricing details.
What needs improvement with ManageEngine Patch Manager Plus?
Patching over the Internet should be improved. If I am traveling, I should have an Internet patching option for control, visibility, and vulnerability management for roaming users. Additionally, in...
What is your experience regarding pricing and costs for Vicarius vRx?
I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay.
What needs improvement with Vicarius vRx?
I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. Currently, they just send a link to the software. For example, if I want to updat...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx to manage all third-party software updates. Previously, we could manage Windows updates, but third-party updates were an issue. It was difficult for us to manage the updates of ...
 

Overview

 

Sample Customers

IKEA Honda UNICEF The University of Georgia Evander
Information Not Available
Find out what your peers are saying about ManageEngine Patch Manager Plus vs. Vicarius vRx and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.