

ManageEngine Patch Manager Plus and Vicarius vRx are two popular solutions for patch management and vulnerability remediation. Vicarius vRx seems to have the upper hand because of its advanced features and proactive security measures.
Features:ManageEngine Patch Manager Plus is known for comprehensive automation, integration capabilities, and improved patch management efficiency. Vicarius vRx is valued for advanced vulnerability detection, real-time threat intelligence, and robust security features.
Room for Improvement:ManageEngine Patch Manager Plus needs a more intuitive update process, better reporting tools, and advancements in usability. Vicarius vRx requires improvements in the dashboard, more extensive documentation, and enhanced user guidance.
Ease of Deployment and Customer Service:ManageEngine Patch Manager Plus is straightforward to deploy, with responsive and helpful customer service, although some users find the initial setup complex. Vicarius vRx involves intricate deployment, but users report high satisfaction with post-deployment support.
Pricing and ROI:ManageEngine Patch Manager Plus is cost-effective with quick ROI, appealing to budget-conscious buyers. Vicarius vRx is more expensive but justifies its cost with superior security features, leading to longer-term ROI.
Compared to other products, ManageEngine provides good return on investment within five years.
You do not have to raise a ticket and wait for them to respond.
Customer service and support are excellent, with a perfect score of ten out of ten.
The technical support from ManageEngine Patch Manager Plus is helpful.
Their support is very good, and they respond quickly.
During the POC and the implementation, they were very available and made their best efforts to help us.
Whenever I've contacted them, they respond promptly with a callback or by email.
Scalability requires downtime for performance adjustments.
The default instance, which most customers run, can take up to 5,000 endpoints.
It is very simple; you just script it, and then the computers connect themselves.
When we attempted to scale this and update 200 systems, that just locked it.
We have some clients with up to a thousand agents.
I have not had any downtime in six years.
The solution is very stable.
There are some issues that they do not even know how to fix at this point.
I would rate the stability of Vicarius vRx ten out of ten.
There are some issues like high CPU usage during updates, but these were fixed.
When the patch testing works well, there is no need for patch management rollbacks.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
You cannot create multiple tasks, which is another significant issue.
I am pretty sure that the tool works great when it comes to Windows, but when you are in an environment that has different flavors of Linux at different version levels, that may pose an issue.
We have the ability to search across the network for all switches, routers, and printers, but some devices might be outdated and have vulnerabilities.
Enhancing Vicarius vRx with improved third-party integrations, like notifications for external systems, and increased cloud integration for richer instance information, would be valuable improvements.
Currently, I am paying around three dollars per agent per month.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
It was very cheap.
In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs.
From a pricing perspective, Vicarius was cheaper compared to other competitors.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
Second, you get remote access capabilities, meaning you can take the device remotely and provide support, with the session recorded for playback if needed.
The vulnerability scanning highlights outdated PCs and users breaching policies.
It's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.
The system prioritizes vulnerabilities, identifying high, medium, and low risks, allowing us to focus on high-risk applications.
The most valuable feature is the system's ability to provide information about open CVEs and how it compares the local version with available updates.
| Product | Mindshare (%) |
|---|---|
| ManageEngine Patch Manager Plus | 3.7% |
| Vicarius vRx | 2.4% |
| Other | 93.9% |


| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 3 |
ManageEngine Patch Manager Plus offers a comprehensive patch management solution with robust remote push capabilities, supporting both Windows and Linux environments for seamless integration.
ManageEngine Patch Manager Plus is noted for automation, ease of use, and detailed reporting. It secures platforms by patching Microsoft and non-Microsoft applications. Key features include automated deployment, vulnerability scanning, and rollback capabilities. Integration with Endpoint Central, Rapid7, and CrowdStrike enhances patch efforts. While valued for quick updates and performance, improvements are needed in reporting, user interaction, and testing. Better out-of-network patching support and end-user communication are necessary. Global scanning timings, simplified licensing, and easier management of customer-specific servers are areas for refinement. Supporting diverse operating systems and configurations requires focus, as complexity affects user experience. Pricing adjustments are advised.
What are the key features of ManageEngine Patch Manager Plus?
What benefits should users expect from reviews?
ManageEngine Patch Manager Plus is pivotal in industries prioritizing security compliance and asset management. Organizations utilize its cross-platform patching for Windows, Mac, and Linux, alongside identifying vulnerabilities via Rapid7. Integration with SIEM solutions supports centralized monitoring of AWS EC2 servers and end-user systems.
Vicarius vRx provides an integrated approach for vulnerability management, emphasizing virtualized patching and severity prioritization with agent-based scanning to combat zero-day threats and unpatched software.
Vicarius vRx integrates vulnerability discovery, prioritization, and remediation into a streamlined platform, focusing on efficiency and security. Its patchless protection allows for immediate defense against zero-day vulnerabilities while automation tools reduce time and labor. User-friendly design and community support enhance efficiency, with critical vulnerability identification and automatic third-party patch deployment strengthening security management. Areas for growth include network vulnerability scans, mobile device management, and improved cloud integration.
What are the standout features of Vicarius vRx?Enterprises in healthcare and financial services extensively use Vicarius vRx for ensuring compliance and streamlining updates. They manage over 300 assets, focusing on third-party software updates to maintain enhanced security standards. This tool facilitates auditing and patch verification to mitigate critical security breaches.
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