ManageEngine Patch Manager Plus and Vicarius vRx are two popular solutions for patch management and vulnerability remediation. Vicarius vRx seems to have the upper hand because of its advanced features and proactive security measures.
Features:ManageEngine Patch Manager Plus is known for comprehensive automation, integration capabilities, and improved patch management efficiency. Vicarius vRx is valued for advanced vulnerability detection, real-time threat intelligence, and robust security features.
Room for Improvement:ManageEngine Patch Manager Plus needs a more intuitive update process, better reporting tools, and advancements in usability. Vicarius vRx requires improvements in the dashboard, more extensive documentation, and enhanced user guidance.
Ease of Deployment and Customer Service:ManageEngine Patch Manager Plus is straightforward to deploy, with responsive and helpful customer service, although some users find the initial setup complex. Vicarius vRx involves intricate deployment, but users report high satisfaction with post-deployment support.
Pricing and ROI:ManageEngine Patch Manager Plus is cost-effective with quick ROI, appealing to budget-conscious buyers. Vicarius vRx is more expensive but justifies its cost with superior security features, leading to longer-term ROI.
Compared to other products, ManageEngine provides good return on investment within five years.
Customer service and support are excellent, with a perfect score of ten out of ten.
Their support is very good, and they respond quickly.
During the POC and the implementation, they were very available and made their best efforts to help us.
Whenever I've contacted them, they respond promptly with a callback or by email.
Scalability requires downtime for performance adjustments.
It is very simple; you just script it, and then the computers connect themselves.
When we attempted to scale this and update 200 systems, that just locked it.
We have some clients with up to a thousand agents.
The solution is very stable.
There are some issues that they do not even know how to fix at this point.
I would rate the stability of Vicarius vRx ten out of ten.
There are some issues like high CPU usage during updates, but these were fixed.
When the patch testing works well, there is no need for patch management rollbacks.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
I am pretty sure that the tool works great when it comes to Windows, but when you are in an environment that has different flavors of Linux at different version levels, that may pose an issue.
We have the ability to search across the network for all switches, routers, and printers, but some devices might be outdated and have vulnerabilities.
Enhancing Vicarius vRx with improved third-party integrations, like notifications for external systems, and increased cloud integration for richer instance information, would be valuable improvements.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
It was very cheap.
In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs.
From a pricing perspective, Vicarius was cheaper compared to other competitors.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
The vulnerability scanning highlights outdated PCs and users breaching policies.
It is valued for its role in addressing the vulnerabilities discovered by Insight VM.
It's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.
The system prioritizes vulnerabilities, identifying high, medium, and low risks, allowing us to focus on high-risk applications.
The most valuable feature is the system's ability to provide information about open CVEs and how it compares the local version with available updates.
Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.
Vicarius vRx supports managed service providers and partners with compliance packages, vulnerability management, and patching for PCI, HIPAA, and cybersecurity needs, focusing on third-party and OS patching, especially on Microsoft Windows.
Vicarius vRx automates patching, virtualized patching, and severity prioritization through its cloud-based, agent-based approach which enhances consistency and flexibility. It includes patchless protection to block malware in unpatched software and features simplified dashboards for integrated vulnerability discovery and remediation. Users appreciate the user-friendly scripting engine, efficient third-party software patching, and real-time cybersecurity updates. Community support and customizable deployment options further add value. However, users find name changes and login difficulties confusing and report tediousness when configuring multiple reports. Desired improvements include virtual environment for patch testing, enhanced network device vulnerability scans, and better Microsoft Endpoint Manager interactions.
What are the key features of Vicarius vRx?Among managed service providers, Vicarius vRx is implemented for updating systems, showing capabilities to customers in lab environments, and securing endpoints through agent-based patching. These providers use vRx to efficiently manage third-party software patching and to maintain cybersecurity standards across industries.
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