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ManageEngine OpManager vs Wireshark comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
Network Monitoring Software (12th)
Wireshark
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
63
Ranking in other categories
Network Troubleshooting (4th)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. ManageEngine OpManager is designed for Network Monitoring Software and holds a mindshare of 1.3%, down 1.8% compared to last year.
Wireshark, on the other hand, focuses on Network Troubleshooting, holds 12.9% mindshare, down 13.7% since last year.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.3%
Zabbix8.6%
SolarWinds NPM3.7%
Other86.4%
Network Monitoring Software
Network Troubleshooting Market Share Distribution
ProductMarket Share (%)
Wireshark12.9%
LinkRunner11.2%
AirCheck G39.1%
Other66.8%
Network Troubleshooting
 

Featured Reviews

Charles A - PeerSpot reviewer
Deputy Director at Access Healthcare Services Pvt Ltd
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
DonniUgalde - PeerSpot reviewer
Senior I.T. Systems Engineer at Pro Techs MSP
Provides visibility into the network, and the GUI is easy to use
I wish the filters were a little bit more prepopulated. It would have been easy to hit a drop-down and select a filter. If I only wanted to look at DCP, UDP, or IP, it would be easy to filter it out. Advanced network knowledge is required to get a lot out of the tool. However, it's very easy to install and deploy. It would be nice if there were some handheld Android devices with a Wireshark-specialized application that would allow us to mirror a Cisco port. Then, we can just plug into the port and click the green start button, and it will start ingesting the packet capture. Then, we won’t be using a laptop. The only downside is that we must have a laptop and connect a network cable. Some new laptops don't have network ports, so we have to get another adapter. Having an all-in-one device, like NetAlly or Fluke, and some of their network devices would be cool.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is finely stable."
"Device backups are smooth and managed centrally, with a nice dashboard, so you can quickly see the status."
"The detections are fine when they work."
"Desktop central products feature dashboards that are neat and offer comprehensive information."
"Overall, I give the product a rating of ten."
"The setup was easy."
"Defining thresholds and other alerting criteria is fairly simple and would not require a lot of training. This is very useful if you are managing a large environment."
"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."
"Packet-capture files can be hard to use due to their size. Wireshark has a tool called tshark that can parse the files with out opening them so that you can take large captures, say 2-10GB, and return only relevant information."
"The GUI is easy to use."
"Wireshark's best features are that it lets us see what traffic is in the network and what data should be encrypted."
"It's easy to troubleshoot issues because there's a large online community."
"I can save the traffic and analysis when I want to. Also, it's especially helpful to follow the stream (TCP, UDP, etc.)."
"The best part about Wireshark, in my opinion, is its ability to analyze packet capture files."
"Wireshark is very user-friendly; even someone with basic IT knowledge can use it."
"The filter option provided by Wireshark is its most valuable feature...Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."
"Support is moderate and needs improvement, especially during weekends when technicians perform upgrades."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"The installation of ManageEngine OpManager was difficult mainly due to the business view feature, as many customers in Vietnam want the team to develop more detailed capabilities regarding the business view."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"You need good network connectivity to download during the setup, otherwise, it might take a while."
"I would like to see Wireshark improve the ease of application of the command. The command is very powerful, but not easy to apply."
"You need some basic knowledge to work with Wireshark. Maybe it could be more user-friendly just for new users. Just for the new generation."
"Wireshark could make the filtering rules easier to apply and offer a drag-and-drop option as opposed to type and text."
"It is not an easy program. You will need to study to use it to its full capabilities (follow a course)."
"The solution has a steep learning curve. There are so many filters and features that are frequently being updated, it takes research, experience and familiarity to be able to use them. It could be a lot more user-friendly."
"Wireshark is restricted when any sort of encryption is involved, such as XSL encryption or DLX."
"Wireshark could be improved with a delay option when getting data automatically."
 

Pricing and Cost Advice

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"It is reasonably priced."
"ManageEngine OpManager has a three-tier licensing model."
"I rate the tool's pricing an eight out of ten."
"The initial cost is low and the add-ons are reasonable."
"The solution is highly affordable"
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"The pricing is moderate."
"I am using the free version of this solution."
"Wireshark is an open-source product, so it's free to use."
"Wireshark is open-source and free of charge."
"Wireshark is free software, so you don't have to pay any licensing fee. Individual people can use it and then donate to Wireshark."
"We're using the free version of Wireshark."
"The solution is open source so is free."
"Wireshark is free software, so you can download it and use it for free with no licensing fees."
"Wireshark is free of charge, and there's no license involved."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
7%
Construction Company
6%
University
11%
Financial Services Firm
9%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...
What is your experience regarding pricing and costs for Wireshark?
Wireshark is priced at a medium range, not too high, not too low. The pricing could be more flexible, and they might make it more expensive. That said, compared to other products, it is competitive.
What needs improvement with Wireshark?
The speed of the Internet could be improved, especially its performance. Performance can sometimes be a challenge due to numerous factors.
 

Also Known As

OpManager
No data available
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Comversion, ADP, Talbots
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