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ManageEngine OpManager vs Micro Focus Network Management Center [EOL] comparison

 

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
Network Monitoring Software (8th)
Micro Focus Network Managem...
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
it_user1040238 - PeerSpot reviewer
Monitors network devices, switches, and servers but the current dashboards need improvement
The only thing I can say needs improvement is in how they present the data to the end-users. End-users are looking for a dashboard with an attractive view. The current dashboards we have are sufficient for our needs, but not attractive for the business users at the upper management levels.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some of the most valuable features are the accessibility of the solution and the fact that it is simpler than other products. For example, discovering devices in the network is very simple, making it user-friendly."
"The solution is scalable."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"The solution offers very good integration capabilities."
"Our customers are seeing a clear return on investment with ManageEngine OpManager, which is why they continue using it and maintain the solution for a long time."
"I am satisfied with ManageEngine OpManager's monitoring features."
"The dashboard is unique and user-friendly."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"We have visibility on all our network devices, through this tool, which gives me immediate alerts or notifications when some devices fail."
 

Cons

"ManageEngine OpManager could improve by having a better cloud presence."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"You cannot resolve 100 percent of the issues yourself. You would need to reach out to the support. It needs to be cheaper."
"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."
"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."
"The dashboard has some limitations and should be more user-friendly."
"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."
"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."
"The only thing I can say needs improvement is in how they present the data to the end users. End users are looking for a dashboard with an attractive view. The current dashboards we have are sufficient for our needs, but not attractive for the business users at the upper management levels."
 

Pricing and Cost Advice

"It is not really expensive; it is nominal licensing."
"The price for ManageEngine OpManager is average."
"The tool's licensing costs are yearly."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"In terms of pricing, I would rate it a two out of five. It was expensive."
"The initial cost is low and the add-ons are reasonable."
"It is reasonably priced."
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"The price is reasonable for the services and different products we have.Compared to others, it's reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
7%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...
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Also Known As

OpManager
Network Management Center, HPE Network Management Center
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Retegal, KMC Technologies, NEC Australia
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