ManageEngine ADSelfService Plus vs Password Manager by One Identity comparison

ManageEngine and One Identity are both solutions in the Enterprise Password Managers category. ManageEngine is ranked #23, while One Identity is ranked #11 with an average rating of 8.8. ManageEngine holds a 1.1% mindshare in EPM, compared to One Identity’s 1.5% mindshare. Additionally, 90% of ManageEngine users are willing to recommend the solution, compared to 87% of One Identity users who would recommend it.

ManageEngine ADSelfService ...

Read 9 ManageEngine ADSelfService Plus reviews

1,007 Views
916 Comparison Views

90% willing to recommend

Password Manager by One Ide...

Read 12 Password Manager by One Identity reviews

1,338 Views
1,325 Comparison Views

87% willing to recommend

ManageEngine ADSelfService ...

Password Manager by One Ide...

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Executive SummaryUpdated on Jul 20, 2026

ManageEngine ADSelfService Plus and Password Manager by One Identity are competing in the identity management industry. ManageEngine holds an advantage in pricing and customer service satisfaction, while One Identity is favored for its comprehensive feature set.

Features: ManageEngine ADSelfService Plus provides self-service password reset, account unlock, and multi-factor authentication. It enhances security through features like identity verification. Password Manager by One Identity offers advanced integration capabilities, customizable workflows, and sophisticated policy management, supporting complex environments.

Room for Improvement: ManageEngine ADSelfService Plus could enhance integration capabilities and offer more customizable options. More sophisticated policy management tools would also boost its value. Password Manager by One Identity may improve user-friendliness during the setup and enhance its interface for simpler user navigation. Its initial deployment might be simplified to require less technical expertise.

Ease of Deployment and Customer Service: ManageEngine ADSelfService Plus is praised for its straightforward installation and responsive support team. While Password Manager by One Identity requires more technical expertise during setup, its strong customer support helps ease the process. ManageEngine is seen as more user-friendly, while One Identity's deployment is appreciated for robustness.

Pricing and ROI: ManageEngine ADSelfService Plus is noted for its affordable setup cost, providing excellent ROI through ease of use and effective management. Password Manager by One Identity involves a higher initial investment but delivers worthwhile ROI with its extensive functionalities and robust security features. ManageEngine is preferred by budget-conscious organizations, whereas One Identity appeals to those needing a feature-rich solution despite higher cost.

To learn more, read our detailed ManageEngine ADSelfService Plus vs. Password Manager by One Identity Report (Updated: August 2026).

Buyer's Guide

ManageEngine ADSelfService Plus vs. Password Manager by One Identity

August 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine ADSelfService ...

Ranking in Enterprise Password Managers

23rd

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Password Manager by One Ide...

Ranking in Enterprise Password Managers

11th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Enterprise Password Managers category, the mindshare of ManageEngine ADSelfService Plus is 1.1%, up from 0.4% compared to the previous year. The mindshare of Password Manager by One Identity is 1.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Password Managers Mindshare Distribution
Product	Mindshare (%)
Password Manager by One Identity	1.5%
ManageEngine ADSelfService Plus	1.1%
Other	97.4%

Enterprise Password Managers

Featured Reviews

Kimberly Brock

Technical Security Engineer & Data Governance at a computer software company with 51-200 employees

Efficiently keeps track and monitors

When I look at something like a server or a user who has an unsuccessful login, all they're giving me is what is from the domain controllers. When I click on the analytics portion that says give me information, it doesn't tell me what application is errored out. It doesn't tell me; it just tells me what is the same information from the domain controller. I'd like a little bit more robust information on actually giving me some useful information instead of some links that send me out to the Internet that says research here, and then I have to do additional research. It's kind of generic. And, basically, it's just a quick, I don't have to search through the domain controller logs, but once I pull those out, the logs are still very generic like you get from Microsoft. Area code four three one one. Okay. I had to go look that up. It doesn't take it any further than just a copy based on the domain controller.

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Mahesh Malve

Senior Business Development Associate at DigitalTrack Solutions ind pvt ltd

Self-service password reset has transformed support and now frees IT to focus on strategic work

While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the ability for remote users to change their login credentials using their mobile devices."

"Due to ransomware and novel threats, we can no longer allow people to gain domain admin access to our servers with only a username and password. With MFA, they must supply a one-time password sent to them via some authenticator, like Microsoft or Google Authenticator. It could be a text message."

"Helped establish basic standard processes for service ticketing and request management."

"The solution enables agents to reset their passwords."

"One of the most valuable features is the self-service capability. I"

"This solution has improved our security because our users can now change passwords on the fly."

"It's very simple to manage and implement. Its functions are straightforward. You get all the basic features, such as you get the option to unlock the user account if it is locked. You can enforce password policies, and you also have the option to allow them to reset their passwords if they forget it. These were the basic requirements of my company that we could achieve through this product."

"Monitoring is one of the most valuable features for us."

More ManageEngine ADSelfService Plus pros

"Password Manager is very effective at helping users reset their passwords."

"It allows end-users to reset their password by generating a one-time password (OTP) that they receive on their mobile; they're not dependent on the help desk and can do self-service from anywhere in the world, so if they're traveling, they can still reset or change the password and are not locked out of their account at any given time."

"The initial setup of One Identity Password Manager is easier than other solutions."

"One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support."

"It is an absolutely scalable solution...The product is easy to install."

"One Identity Password Manager has been a reliable and effective solution for reducing help desk workload and improving user productivity, and the self-service features, security, and ease of use have provided good value for the organization."

"It provides seamless integration with different types of password modules like temporary access passcode and MFA."

"The ROI is clearly visible in terms of reduced support costs, improved efficiency, and better user productivity."

More Password Manager by One Identity pros

Cons

"The price must be reduced."

"Could be simplified, not user-friendly."

"They could improve their security of the products to prevent vulnerabilities."

"The worst part is that the solution can only be installed or updated on a device if it is physically connected to the local network."

"Asset management/discover and reporting."

"The registration process could be improved. It should be easier for users to register for the service."

"We need more reports for visualization."

"There is a lack of specific information provided by the analytics portion of the software."

"If there is a self-service option to update the mobile number, it will be much more useful."

"If One Identity Password Manager was providing good support I would not have as many complaints as I am. We are a reseller and we have our own technical team, they try to do the level one support, but customers are starting to complain, which means that you don't have the right support."

"An area for improvement in One Identity Password Manager is the management gap since Quest is no longer under Dell and One Identity is under Quest, which resulted in poor support because it created disconnections between my company and One Identity."

"One thing we noticed is that the user interface and overall experience could be more modern and intuitive."

"The software is complex on the backend, and there isn't enough documentation."

"I would like it to be more secure in terms of password storage."

"One Identity Password Manager could improve the integration with other technology, it is complex for integrating. There needs to be more connectors or adapters. There is limited out-of-the-box customization."

"One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while faster customization and more cloud-focused features would also improve the overall experience."

More Password Manager by One Identity cons

Pricing and Cost Advice

"Using this solution costs us about $1,200 USD per year."

"You purchase the license for one time, and you can use it for a lifetime. The only thing is that in order to get support, you need to upgrade your product to the latest solution. You need to keep a support contract with them for which you have to pay some amount. It's a very small amount for renewing their support contract. Overall, it's very cost-effective."

"Its price is on the cheaper side. It has a perpetual license, and everything is included in the license. You only have to pay separately for the SMS gateway or the OTP part."

"The licensing for One Identity Password Manager depends on the customer's requirement. For example, it could be one year, or it could be three years. In general, One Identity Password Manager is not an expensive product. Pricing for it is competitive."

"It is not that expensive, as far as I recall. It was approximately $1.50 USD per user or something like that."

"The price of One Identity Password Manager is average. There are other solutions that are more expensive, such as ARCON and others that are less expensive."

"Though the solution's price is reasonable, it depends on the number of users operating at the customer's end."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Outsourcing Company

10%

Government

10%

Financial Services Firm

Outsourcing Company

19%

Construction Company

11%

Healthcare Company

11%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

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What is your experience regarding pricing and costs for One Identity Password Manager?

The pricing, setup cost, and licensing of One Identity Password Manager are handled by our management team, not by us.

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What needs improvement with One Identity Password Manager?

One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while f...

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What is your primary use case for One Identity Password Manager?

One Identity Password Manager is primarily used for self-service password reset, account unlock, and centralized password management to reduce help desk workload and improve user productivity. One ...

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Product Reports

Buyer's Guide

ManageEngine ADSelfService Plus

August 2026

Download ManageEngine ADSelfService Plus product report

Buyer's Guide

Password Manager by One Identity

August 2026

Download Password Manager by One Identity product report

Overview

ManageEngine ADSelfService Plus provides multi-factor authentication and user self-service capabilities, enhancing security with integrations like Microsoft and Google, while allowing remote mobile access for password management.

ManageEngine ADSelfService Plus enables organizations to streamline password management by offering self-service options that reduce the need for password resets, thus minimizing IT tickets. Remote users can change credentials via mobile, ensuring synchronization between Active Directory and local passwords. Multi-factor authentication on Windows enhances security. This tool assists in efficient account management by allowing users to reset passwords, unlock accounts, and adhere to password policies. It is designed for enterprises handling a large number of user accounts.

What are the key features of ManageEngine ADSelfService Plus?

Multi-factor Authentication: Enhances security with methods like Microsoft and Google.
Self-Service Password Management: Users can manage passwords, reducing reset tickets.
Mobile Access: Allows password changes and account management on mobile devices.
Account Unlock: Users can unlock accounts without admin assistance.
Password Synchronization: Ensures AD and local password synchronization.

What are the benefits to look for in ManageEngine ADSelfService Plus reviews?

Reduced IT Tickets: Self-service reduces password reset requests.
Enhanced Security: Multi-factor authentication secures accounts.
Improved Efficiency: Users can manage accounts independently.
Convenience: Simplifies password management with mobile access.

In industries with extensive user bases, particularly tech and finance, ManageEngine ADSelfService Plus supports password management and multi-factor authentication, integrating with third-party applications for improved security practices. It serves organizations with substantial user counts, like those managing domains with multifactor authentication.

ManageEngine

One Identity Password Manager offers a reliable self-service password reset and account unlock solution, enhancing security with strict password policies and multi-factor authentication. It integrates seamlessly with directory services, offering customization and language support for global users.

Organizations employ One Identity Password Manager to streamline password management, reduce IT workloads, and elevate security through strong password enforcement and identity verification. The tool is highly customizable, integrates with external systems, and ensures password synchronization across connected applications. Despite certain interface and mobile service limitations, it provides crucial features in self-service password tasks, aiding in operational efficiency through reduced support tickets.

What are One Identity Password Manager's key features?

Self-Service Password Reset: Enables users to manage password issues independently, reducing IT demand.
Account Unlock: Allows users to unlock their own accounts, minimizing help desk intervention.
Multi-Factor Authentication: Enhances security with additional identity verification layers.
Directory Integration: Compatible with directory services for streamlined implementation.
Customizable: Offers flexibility to meet unique organizational requirements.
Language Support: Provides global usability with language options including Arabic.

Which benefits do users look for when evaluating One Identity Password Manager?

Efficiency: Decreases reliance on IT help desks, increasing productivity.
Security: Enforces stringent password policies and integrates two-factor authentication.
Convenience: Offers 24/7 access, allowing users to address password issues anytime.
Operational Cost Reduction: Automates password tasks, cutting down on support requests.

In the financial sector, One Identity Password Manager is instrumental in maintaining security compliance and audit readiness through strict password controls. Healthcare organizations benefit from its efficient management, crucial for ensuring healthcare staff can access systems quickly, supporting patient care. The corporate sector leverages its customization and multi-language features for seamless global operations.

One Identity

Sample Customers

TEL U.S. Holdings Inc, Henson Group, CAMH, HPE, HubSpot, Hitachi, IBM, Accenture, Capgemini, Apogee, Symantec

Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai

Buyer's Guide

ManageEngine ADSelfService Plus vs. Password Manager by One Identity

August 2026

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