We performed a comparison between Looker and Salesforce Einstein Analytics based on real PeerSpot user reviews.
Find out what your peers are saying about Tableau, Qlik, MicroStrategy and others in Embedded BI."It's quite effortless to navigate through various applications and review their updated data in real-time."
"I would rate the stability a ten out of ten. I didn't face any issues with stability."
"It is a pretty stable solution because it is a cloud-based product."
"The stability of Looker has been good since I have been using it. However, it depends on what components are being used."
"The product is easy to use."
"From a developer's perspective, the way the functionality's being handled is great."
"We can centralize all our data models."
"Looker allows you to generate the most optimal SQL queries in a DC through UI actions. We had signed a contract with Google Cloud to use BigQuery. That was the primary reason we adopted Looker. It works better with BigQuery than any other BI platform. We also like how this tool was developed. It was designed with an eye toward microservices architecture."
"The tool is a cloud-based solution capable of integrating any kind of data in the world."
"The fact that the solution is visually appealing because of its lightning interfaces can be considered one of its most valuable features"
"The solution scales extremely well."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"The most valuable feature of Salesforce Einstein Analytics is the reporting tools."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"The most valuable features of Salesforce Einstein Analytics are the flexibility around the deployment, overall capabilities, user-friendliness, and interactiveness with the tools that came built with it."
"Transparency is the most valuable feature of this solution."
"The visualization capability of the product is limited."
"It needs to be more user-friendly."
"Stability needs improvement."
"The product does not have documented material."
"Looker doesn't connect to Excel, which is a huge disappointment because a lot of data is presented in Excel. Also, it can't consume data directly from REST APIs, which is necessary. Looker needs to expand its horizons when it comes to data sources. The inability to connect to different data sources is hampering our use cases. Currently, it only has an ODBC connection that connects to a database. It needs to connect to other data sources, such as Excel, APIs, and different platforms."
"The main area of concern in Looker is probably related to blending the data from the different sources, including the data present internally in the company and on the cloud."
"Integrations with other BI tools could be better."
"The integration with different databases must be improved."
"Better pricing would make it available to more users and we would likely use it more broadly within the organization."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now."
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Looker is ranked 5th in Embedded BI with 19 reviews while Salesforce Einstein Analytics is ranked 11th in BI (Business Intelligence) Tools with 18 reviews. Looker is rated 8.0, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of Looker writes "The APIs are exposed at every level, so it's highly modular". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". Looker is most compared with Amazon QuickSight, Tableau, Google Data Studio, Databricks and Qlik Sense, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and SAS Visual Analytics.
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