Try our new research platform with insights from 80,000+ expert users

LogRhythm UEBA vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogRhythm UEBA
Ranking in Extended Detection and Response (XDR)
25th
Average Rating
7.0
Reviews Sentiment
6.7
Number of Reviews
11
Ranking in other categories
User Entity Behavior Analytics (UEBA) (10th)
Netsurion
Ranking in Extended Detection and Response (XDR)
18th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)
 

Mindshare comparison

As of June 2025, in the Extended Detection and Response (XDR) category, the mindshare of LogRhythm UEBA is 1.0%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Sheikh Abu Ayub Azad - PeerSpot reviewer
Great at managing cyber incidents; the technical support could be improved
The initial setup is easy, partly because LogRhythm is primarily based on the Windows platform. It's good to have two engineers for deployment but it can be done with one. It's more about the knowledge. Deployment is typically done in two or three different phases. It usually takes up to three full months to get good deployment. There's the initial onboarding of all the log sources, then collecting data in the data lake, followed a couple of weeks later with some minor tuning before the final tuneup.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"LogRhythm UEBA’s best feature is the dashboard. It provides several graphs, charts, and event logs."
"It is easy to monitor users and that is how the solution is adding value to our firm."
"Good capability pinpointing specific cyber incidents."
"The solution is useful for privilege accounts and super admin accounts. It is beneficial from a security perspective. The tool uses machine learning rather than threshold-based alerts. For instance, it can detect unusual user logins, such as a user logging in from a new browser or location."
"The tool's most valuable feature is server threat hunting."
"The solution's most valuable features are the graphical user interface and the reporting."
"The most valuable features are file activity monitoring and registry activity monitoring."
"It has a lot of features. It has file integration monitoring."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."
"They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days."
"Expediting incident response is really great."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
 

Cons

"The cloud version is lacking and not up to par."
"In general, if something needs to be improved in the algorithm, it would be the dashboards."
"The search feature needs to be improved."
"The product could be user-friendly for someone who doesn’t have any prior experience working with it."
"What needs improvement in LogRhythm UEBA is the pricing. Here in Asia, for example, in Sri Lanka, pricing is the primary concern, and this is the only area for improvement I see in the product."
"LogRhythm UEBA's data aggregation needs to be improved. Open-source users do not have much documentation available. Documentation is available only for enterprise users."
"It would be helpful if there were more guidance provided for integrating with unsupported devices."
"The UI could be improved a little bit."
"I would like to see the dashboard come up more quickly."
"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."
"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email."
 

Pricing and Cost Advice

"As LogRhythm UEBA is pretty expensive, I'd give its pricing a seven out of ten."
"It is quite a budget-friendly product."
"LogRhythm UEBA's pricing is affordable for small and medium businesses."
"I rate the product's pricing a three out of ten. However, the cloud version is expensive. You need to hire professional services for deployment and migrations, which can be expensive."
"Licensing is on a yearly basis. It's not expensive compared to its competitors."
"The pricing is nice when compared to other products in the industry."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"Our pricing for Netsurion last year was US $52,000 per year."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
859,129 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
10%
Real Estate/Law Firm
6%
Computer Software Company
25%
Government
11%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about LogRhythm UserXDR?
The solution is useful for privilege accounts and super admin accounts. It is beneficial from a security perspective. The tool uses machine learning rather than threshold-based alerts. For instance...
What is your experience regarding pricing and costs for LogRhythm UserXDR?
I rate the product's pricing a three out of ten. However, the cloud version is expensive. You need to hire professional services for deployment and migrations, which can be expensive.
What needs improvement with LogRhythm UserXDR?
In general, if something needs to be improved in the algorithm, it would be the dashboards. The dashboards with solutions such as Splunk are very neat and clean. I would also like to improve the us...
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

LogRhythm UserXDR, LogRhythm Enterprise UEBA
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Information Not Available
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about LogRhythm UEBA vs. Netsurion and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.