LogRhythm UEBA vs Netsurion comparison

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LogRhythm UEBA

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Executive SummaryUpdated on Oct 8, 2024

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Netsurion and LogRhythm UEBA are competing solutions in the UEBA market. LogRhythm UEBA seems to have the upper hand due to its advanced features and robust capabilities, despite the higher cost.

Features: Netsurion provides customizable security features, effective for rapid threat detection, and unmatched customer support. LogRhythm UEBA offers integration and analytics capabilities tailored to complex environments, along with superior threat intelligence and response automation.

Room for Improvement: Netsurion users suggest enhancing predictive analysis tools, expanding third-party integration, and improving alert management. LogRhythm UEBA feedback highlights the need for more streamlined system updates, enhanced alert management to reduce false positives, and easier configuration options.

Ease of Deployment and Customer Service: Deployment of Netsurion is quick with an intuitive setup process, complemented by highly responsive customer service. LogRhythm UEBA’s complex deployment due to advanced configuration options becomes robust once completed, supported by a customer service adept at handling sophisticated issues.

Pricing and ROI: Netsurion is known for its budget-friendly pricing, offering quick ROI through reduced security incidents. LogRhythm UEBA, though more expensive, provides long-term ROI through its comprehensive security features that mitigate critical threats.

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To learn more, read our detailed LogRhythm UEBA vs. Netsurion Report (Updated: April 2025).

LogRhythm UEBA vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogRhythm UEBA

Ranking in Extended Detection and Response (XDR)

25th

Average Rating

7.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

User Entity Behavior Analytics (UEBA) (11th)

Netsurion

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)

Mindshare comparison

As of May 2025, in the Extended Detection and Response (XDR) category, the mindshare of LogRhythm UEBA is 1.1%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR)

Featured Reviews

Sheikh Abu Ayub Azad

CEO at Trustaira

Great at managing cyber incidents; the technical support could be improved

The initial setup is easy, partly because LogRhythm is primarily based on the Windows platform. It's good to have two engineers for deployment but it can be done with one. It's more about the knowledge. Deployment is typically done in two or three different phases. It usually takes up to three full months to get good deployment. There's the initial onboarding of all the log sources, then collecting data in the data lake, followed a couple of weeks later with some minor tuning before the final tuneup.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to monitor users and that is how the solution is adding value to our firm."

"LogRhythm UEBA’s best feature is the dashboard. It provides several graphs, charts, and event logs."

"What I like most about LogRhythm UEBA is that it allows you to identify and analyze end-user behaviors and suspicious activities within the systems."

"I can investigate attacks more quickly using machine learning tools."

"The most valuable features are file activity monitoring and registry activity monitoring."

"The solution is useful for privilege accounts and super admin accounts. It is beneficial from a security perspective. The tool uses machine learning rather than threshold-based alerts. For instance, it can detect unusual user logins, such as a user logging in from a new browser or location."

"Good capability pinpointing specific cyber incidents."

"It has a lot of features. It has file integration monitoring."

More LogRhythm UEBA pros

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"Expediting incident response is really great."

"What I like most about Netsurion is the level of visibility and reporting."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."

More Netsurion pros

Cons

"The product should improve its dashboards. Splunk has neat dashboards. Additionally, we would like to enhance the use cases provided by LogRhythm as its use case library is not as extensive as other tools. Its machine-learning capabilities need to improve when compared to other solutions. It lacks risk quantification in a single, transparent view for individuals such as CSOs."

"It would be helpful if there were more guidance provided for integrating with unsupported devices."

"What needs improvement in LogRhythm UEBA is the pricing. Here in Asia, for example, in Sri Lanka, pricing is the primary concern, and this is the only area for improvement I see in the product."

"In general, if something needs to be improved in the algorithm, it would be the dashboards."

"LogRhythm UEBA's data aggregation needs to be improved. Open-source users do not have much documentation available. Documentation is available only for enterprise users."

"The cloud version is lacking and not up to par."

"The on-premises LogRhythm is not very scalable. When considering packets per second or the MPS needed for additional logs such as web application logs, scalability is usually found in cloud products."

"The search feature needs to be improved."

More LogRhythm UEBA cons

"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."

"Netsurion's SOC can be a bit too aggressive at times."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."

"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."

More Netsurion cons

Pricing and Cost Advice

"The pricing is nice when compared to other products in the industry."

"LogRhythm UEBA's pricing is affordable for small and medium businesses."

"Licensing is on a yearly basis. It's not expensive compared to its competitors."

"As LogRhythm UEBA is pretty expensive, I'd give its pricing a seven out of ten."

"I rate the product's pricing a three out of ten. However, the cloud version is expensive. You need to hire professional services for deployment and migrations, which can be expensive."

"It is quite a budget-friendly product."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"Our pricing for Netsurion last year was US $52,000 per year."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

11%

Manufacturing Company

Real Estate/Law Firm

Computer Software Company

25%

Manufacturing Company

10%

Government

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about LogRhythm UserXDR?

The solution is useful for privilege accounts and super admin accounts. It is beneficial from a security perspective. The tool uses machine learning rather than threshold-based alerts. For instance...

What is your experience regarding pricing and costs for LogRhythm UserXDR?

I rate the product's pricing a three out of ten. However, the cloud version is expensive. You need to hire professional services for deployment and migrations, which can be expensive.

What needs improvement with LogRhythm UserXDR?

In general, if something needs to be improved in the algorithm, it would be the dashboards. The dashboards with solutions such as Splunk are very neat and clean. I would also like to improve the us...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

User Entity Behavior Analytics (UEBA)

Download LogRhythm UEBA product report

Download Netsurion product report

Also Known As

LogRhythm UserXDR, LogRhythm Enterprise UEBA

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

LogRhythm UEBA enables your security team to quickly and effectively detect, respond to, and neutralize both known and unknown threats. Providing evidence-based starting points for investigation, it employs a combination of scenario analytics techniques (e.g., statistical analysis, rate analysis, trend analysis, advanced correlation), and both supervised and unsupervised machine learning (ML).

LogRhythm

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

LogRhythm UEBA vs. Netsurion