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LogRhythm SIEM vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
LogRhythm SIEM enhances detection, response times, productivity, and security posture, offering cost-effectiveness and resource savings for medium-sized organizations.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
5.4
LogRhythm SIEM's support excels in expertise and quick resolutions, earning high satisfaction despite occasional delays.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
The technical support is good; we have a separate portal for partners, and since we are paying for the service, they provide a response timeframe based on severity—critical issues are addressed within four hours, medium issues within one day, and non-urgent issues may take a couple of days.
Customer support is very helpful and effectively solves my problems.
 

Scalability Issues

Sentiment score
7.8
LogRhythm SIEM is highly scalable, easily expands across environments, and integrates well, suitable for medium to large enterprises.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
LogRhythm SIEM is highly scalable as it has modular components allowing me to expand storage, indexing, or other resources as needed.
LogRhythm SIEM is scalable; it can handle about 200 or 500 devices without much difference.
The scalability of LogRhythm SIEM is good enough, warranting an eight out of ten rating.
 

Stability Issues

Sentiment score
4.7
LogRhythm SIEM is stable with high uptime, strong support, handling large data, though updates may affect stability.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
The platform needs regular updates to fix problems encountered with each quarterly patch and version release.
LogRhythm SIEM still needs improvement regarding stability, particularly in environments with heavy data consumption.
 

Room For Improvement

LogRhythm SIEM needs improved integration, user interface, automation, scalability, documentation, and compatibility with non-mainstream platforms and Linux.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
There is currently no way to determine how much data is being consumed in terms of gigabytes, terabytes, or petabytes from particular devices or environments.
I have noticed some problems with parsing errors, event mismatches, and data mismatching, so ensuring accurate parsing and continuous improvement according to device updates are my basic expectations as a detection engineer.
A more user-friendly user interface with drag-and-drop features, similar to key competitors like Splunk, would be beneficial.
 

Setup Cost

LogRhythm SIEM is cost-effective for enterprises, offering transparent pricing and flexible licensing, yet incurs higher professional service fees.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
The license cost is around $10 per MPS.
I find LogRhythm SIEM affordable, as it is a bit less costly than QRadar.
 

Valuable Features

LogRhythm SIEM offers advanced threat detection, user-friendly interface, comprehensive log management, and automated alerts for enhanced security efficiency.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
The seamless integration for case management, along with a user-friendly dashboard user interface, makes tasks like threat hunting more efficient.
We have enough budget for cloud deployment, but we choose to keep it on-prem to ensure data privacy; cyberattacks are a concern, but data privacy is the foremost priority due to sensitive government information.
This helps SOC analysts significantly as they can monitor all log sources through a dashboard, quickly identifying which sources haven't reported within their specified timeframes.
 

Categories and Ranking

LogRhythm SIEM
Ranking in Security Information and Event Management (SIEM)
8th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
175
Ranking in other categories
Log Management (13th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
56th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (58th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th), Extended Detection and Response (XDR) (45th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of LogRhythm SIEM is 3.1%, down from 3.5% compared to the previous year. The mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
LogRhythm SIEM3.1%
Netsurion0.5%
Other96.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

SumitKumar20 - PeerSpot reviewer
Tool consistently aids in effective threat detection and monitoring but could benefit from improved log source management and resource optimization
One major area for improvement in LogRhythm SIEM is the lack of volume measurement capability in terms of storage. There is currently no way to determine how much data is being consumed in terms of gigabytes, terabytes, or petabytes from particular devices or environments. This information is crucial for planning future storage needs and scalability. The system monitor (collector) agent has issues with resource consumption. Even when not actively collecting data, the agent continues to consume significant CPU and memory resources, which can be particularly problematic for small business environments with limited resources. LogRhythm SIEM could improve by adding more default device support. While they have good default settings for devices such as Palo Alto firewalls, custom log sources often require extensive work. Increasing the number of supported devices with built-in policies and functionality would reduce the need for custom work. Competitive SIEM tools often provide more comprehensive coverage for various devices and vendors.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Government
10%
Manufacturing Company
7%
Financial Services Firm
7%
Computer Software Company
14%
Performing Arts
12%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise38
Large Enterprise83
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

What is the difference between log management and SIEM?
Rony, Daniel's answer is right on the money. There are many solutions for each in the market, a lot depends upon your ability to manage such tools and your budget. A small operation may be best s...
What needs improvement with LogRhythm NextGen SIEM?
One major area for improvement in LogRhythm SIEM is the lack of volume measurement capability in terms of storage. There is currently no way to determine how much data is being consumed in terms of...
What do you like most about LogRhythm SIEM?
I find LogRhythm's log management capabilities to be beneficial.
Ask a question
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Also Known As

LogRhythm NextGen SIEM, LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about LogRhythm SIEM vs. Netsurion and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.