We compared LogicMonitor and Nagios Core across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: LogicMonitor stands out for its seamless integration with external applications, personalized dashboards, and efficient AIOps functionality. Nagios Core is an adaptable solution praised for its integration, customizability, and ability to effectively monitor server availability and network connectivity.
Room for Improvement: LogicMonitor users have requested better dashboards, customizable alerts, and more automation. Some also suggested improvements in the solution’s AI capabilities. Nagios Core users have requested better documentation, improved scalability, and a more user-friendly configuration process.
Service and Support: LogicMonitor's support team is praised for being helpful, knowledgeable, and responsive. The solution also offers learning resources and ample information to help users navigate and customize the platform. Nagios Core lacks direct customer service, but users can generally find help from a supportive open-source community and large knowledge base.
Ease of Deployment: LogicMonitor's initial setup is generally regarded as effortless. Users appreciated the vendor’s help during onboarding and the solution’s extensive documentation. Nagios Core's setup is generally seen as well-documented and straightforward.
Pricing: LogicMonitor’s licensing model is based on the size of the environment. It is seen as a high-end solution with a high price tag and may be too costly for smaller organizations. Nagios Core is free, but users may incur costs for installation and configuration.
ROI: LogicMonitor users have seen an ROI in the form of increased visibility and shorter resolution times. Nagios Core users say they have saved money by replacing paid monitoring tools with this open-source solution.
Comparison Results: LogicMonitor is a premium solution geared toward large enterprises, featuring smooth integration and advanced AIOps features. Users praised LogicMonitor for its painless setup process and excellent support, but some noted that the solution’s steep price tag might put it out of the range of smaller businesses and that it could improve dashboards and AI capabilities. Nagios Core is a flexible open-source solution that is highly customizable and offers robust functionality commonly found in paid enterprise solutions. However, some users have said that Nagios Core becomes unwieldy when used at a large scale and that the documentation could be more thorough.
"We can manage the entire system across the network and troubleshoot the pain points."
"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."
"LogicMonitor saves time in terms of its ability to proxy a connection through a device. For example, if you are troubleshooting a device, which you may want to connect to, you can proxy this connection through the platform. As a support resource, I don't need to use multiple platforms to connect to a device to further investigate the issue. It is all consolidated. From that perspective, it saves time because a resource now only needs to use one platform."
"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."
"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."
"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."
"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."
"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."
"The notifications are definitely one of the most valuable features of Nagios Core. We know what to look for and what to expect when things are down."
"It is fairly easy to set up, and we can monitor pretty much everything we want to."
"The most valuable features are the reports and the way it generates the report in a graphical manner."
"Dashboard provides monitor of total assets."
"Our customers like that Nagios Core is an open source solution. It can be customized to our customers' specific needs."
"Provides timely notifications."
"I like that it's very simple to install, easy to manage and deploy, and easy to use for monitoring."
"I like the way the solution sends alerts and how it keeps on escalating them."
"The Wi-Fi side needs improvement."
"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."
"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."
"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."
"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."
"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."
"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."
"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."
"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."
"Nagios Core can improve the graphical interface, it would make things a little easier."
"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."
"Making it a little easier to configure and set up from the start would help. There are multiple layers that you have to wade through to be able to set it up, to do it the right way, and to get it to do what you want it to do."
"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."
"I believe Nagios Core will need to provide an option for big data platforms in the future."
"The tool needs to improve the integrations."
"Bandwidth monitoring is the pain point for me because Nagios Core does not monitor bandwidth effectively like Cacti does."
"It's not that easy to install the product itself. Also, the UI is a bit hard for regular users to navigate through."
LogicMonitor is ranked 17th in Network Monitoring Software with 25 reviews while Nagios Core is ranked 7th in Network Monitoring Software with 46 reviews. LogicMonitor is rated 9.0, while Nagios Core is rated 8.0. The top reviewer of LogicMonitor writes "We went from nothing to full visibility across our internal and external estates of equipment". On the other hand, the top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". LogicMonitor is most compared with SolarWinds NPM, ScienceLogic, Zabbix, SCOM and ControlUp, whereas Nagios Core is most compared with Zabbix, Nagios XI, Centreon, Icinga and Netdata. See our LogicMonitor vs. Nagios Core report.
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