We performed a comparison between LiveAgent and Zoomin based on real PeerSpot user reviews.
Find out what your peers are saying about Atlassian, Zendesk, Freshworks and others in Knowledge Management Software."The most valuable feature was how the solution helped us to prioritize tasks."
"Provides service level optimization."
"Scalability-wise, I rate the solution a ten out of ten."
"Connection to other softwares could be improved."
"There are other products that are more popular."
"The solution's stability is an area with shortcomings that need improvement."
Earn 20 points
LiveAgent is ranked 11th in Knowledge Management Software while Zoomin is ranked 7th in Knowledge Management Software with 1 review. LiveAgent is rated 8.0, while Zoomin is rated 9.0. The top reviewer of LiveAgent writes "Service level optimization is key as is the integrated email and chat functions". On the other hand, the top reviewer of Zoomin writes "A knowledge management software that provides great scalability options to its users". LiveAgent is most compared with , whereas Zoomin is most compared with .
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We monitor all Knowledge Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.