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LiquidPlanner vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiquidPlanner
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
Project Management Software (28th)
ServiceNow Strategic Portfo...
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
Project Portfolio Management (6th), Enterprise Agile Planning Tools (3rd)
 

Featured Reviews

PG
Sr. Project Manager at Stradley Ronon
Good for reporting, but a little rigorous in its methodology and not conducive to real project management
It is a little rigorous in its methodology and is cumbersome. For example, I have a hard stop date and I would like a project to end by a specific date, but this is not how this solution works. It sorts of spits out the project date based on your resource availability, dependencies, and so on. This sort of project planning works in theory, but that's not always the case. It also relies heavily on resources entering their time into the system, that is, how much time they worked on each of the tasks so that it can sort of consistently update the project. I know that in a lot of organizations, including ours, it is almost impossible to get them to track the time. In terms of additional features, they can include more integration with Microsoft because integration is going to be a key functionality.
SC
BA at North America Direct, Inc.
Has improved workflow automation and provided visibility through seamless integrations and intuitive reporting
I don't have a comment on what areas of ServiceNow Strategic Portfolio Management could be improved or enhanced, which may be because we're not utilizing it properly. I found the documentation difficult to figure out the basics of how it works. If the documentation could be improved to make understanding the basics easier, that would be beneficial, as I had to search through different videos and multiple places to find information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its dashboards and reports are the most valuable, and we are able to share these reports and other information with our leadership."
"LiquidPlanner is a great tool for Getting Things Done enthusiasts and project managers in general."
"The entire organisation is now on the same page, with one source of truth."
"What I like about ServiceNow is how it operates as a complete platform."
"It helps us in utilizing the resources to the perfect level to generate more revenue at the same cost."
"The best feature is the effective reporting system for project portfolio and program management."
"Information management is very beneficial for our customers."
"As a product, the primary reason we like it is it gets integrated with our ITSM solution so that we don't have to go for an external product for project management like Jira."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The Flow Designer is particularly fascinating, because anyone who is not experienced in coding could start creating automated workflows within ServiceNow."
"The performance is good."
 

Cons

"I'd like to see more power and triggers in the iOS app."
"Perhaps my only comment is that it is not cheap but in saying that, it is worth every penny."
"It is a little rigorous in its methodology and is cumbersome."
"It is a little rigorous in its methodology and is cumbersome. For example, I have a hard stop date and I would like a project to end by a specific date, but this is not how this solution works. It sorts of spits out the project date based on your resource availability, dependencies, and so on. This sort of project planning works in theory, but that's not always the case. It also relies heavily on resources entering their time into the system, that is, how much time they worked on each of the tasks so that it can sort of consistently update the project. I know that in a lot of organizations, including ours, it is almost impossible to get them to track the time. In terms of additional features, they can include more integration with Microsoft because integration is going to be a key functionality."
"As of now, making the product more cost-beneficial would help more organizations consider investing in it."
"The timing reporting module, and how it's used is a bit difficult to understand."
"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex."
"The solution, currently, whatever it is, it's very concrete. Customizing it is a bit of a tedious task."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The cost could be improved. The solution is quite pricey."
"The user interface could be more modern."
"A major improvement we would like to see is definitely around agile management."
 

Pricing and Cost Advice

Information not available
"The tool is expensive."
"We have a team of about 6,500 employees across the globe. So, the amount of money I'm going to save by putting the money on the table for the implementation and licenses is very high."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"The licensing is based on metrics and is tailored to customer's needs."
"The solution is expensive."
"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
"I would rate the cost as five out of ten."
"The cost of the solution should not be more than $50,000 annually."
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Top Industries

By visitors reading reviews
Construction Company
29%
Financial Services Firm
13%
Comms Service Provider
11%
Educational Organization
9%
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise26
 

Questions from the Community

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What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
The pricing is rated six, as it's relatively low-medium compared to other solutions. However, the value isn't fully justified when not all features are used. A pricing model adjustment is needed fo...
What needs improvement with ServiceNow Strategic Portfolio Management?
I don't have a comment on what areas of ServiceNow Strategic Portfolio Management could be improved or enhanced, which may be because we're not utilizing it properly. I found the documentation diff...
What is your primary use case for ServiceNow Strategic Portfolio Management?
We started off using ServiceNow Strategic Portfolio Management as an ITSM tool for workforce integrations, workflows, and creating integrations with other systems such as Microsoft Teams to give up...
 

Also Known As

No data available
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Amazon, Redapt, Toshiba, LinkedIn, Nintendo, Massachusetts Institute of Technology, Cummins
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about monday.com, Planisware, Broadcom and others in Project Portfolio Management. Updated: June 2026.
902,988 professionals have used our research since 2012.