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Kong Gateway Enterprise vs Layer7 API Management vs MuleSoft API Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Kong Gateway Enterprise scales cost-effectively, enabling quick API delivery and efficient problem detection, with free community accessibility.
Sentiment score
6.7
Layer7 API Management offers business growth and protection, with varying ROI timelines; quick benefits are observed by many users.
Sentiment score
5.5
MuleSoft API Manager automates processes and cuts IT costs by enhancing efficiency, reusability, and reducing application development time.
This iPaaS platform with CloudHub eliminates variable infrastructure-related costs and saves enterprises on connectivity and operations costs, as everything comes bundled from the MuleSoft side.
Enterprise Architect at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
6.9
Kong Gateway Enterprise's support is responsive and capable, with some feedback on response times and communication improvements needed.
Sentiment score
7.3
Layer7 API Management is praised for support and resources, though some users note post-acquisition service challenges.
Sentiment score
7.2
MuleSoft API Manager's customer service is responsive and knowledgeable but needs better prioritization of concerns and clearer premium support.
The technical support from Kong Gateway Enterprise would be rated about eight, as we missed local technical support.
Enterprise Architect at El Al
Technical support is excellent, and I would rate them as ten.
Our enterprise pays for a special success program, which provides priority support.
Lead Software Engineer at Franklin Templeton
They can be slow in addressing security vulnerabilities.
Senior Developer at a financial services firm with 501-1,000 employees
If bug fixing is required for downtimes or issues, we receive prompt support with alternative solutions or workarounds.
Enterprise Architect at a consultancy with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
Kong Gateway Enterprise offers scalable integration for diverse environments, excelling in deployments but facing some geographical licensing limitations.
Sentiment score
7.3
Layer7 API Management efficiently scales to handle significant traffic, supporting millions of daily requests with proper configuration.
Sentiment score
7.0
MuleSoft API Manager offers scalable deployment, supporting varied enterprise sizes, though cost and configuration complexities can affect scaling efficiency.
The scalability of this solution would be rated about eight or nine.
Enterprise Architect at El Al
All nodes communicate with one primary database, affecting connections and causing crashes under high load.
Regarding availability, especially with iPaaS solutions, they guarantee 99.99%.
Enterprise Architect at a consultancy with 10,001+ employees
 

Stability Issues

Sentiment score
7.9
Kong Gateway Enterprise is rated highly for stability, with users praising its reliable performance and improved documentation.
Sentiment score
7.6
Layer7 API Management is stable and reliable, with minor scalability issues, often resolved through updates and support.
Sentiment score
7.8
MuleSoft API Manager is praised for stability, reliability, and effective AWS usage despite occasional cost and capacity concerns.
Without rebooting for ninety to one hundred eighty days, cache builds up in Linux boxes, causing memory utilization issues.
There was an issue when trying to implement a request-reply pattern using JMS, which was not functioning as expected despite being documented.
Senior Developer at a financial services firm with 501-1,000 employees
 

Room For Improvement

Kong Gateway Enterprise needs improvements in pricing, connectivity, usability, documentation, API features, integration, and intuitive scaling options.
Layer7 API Management needs improvements in UI, documentation, integration, functionality, training, policy tools, monitoring, reporting, and migration.
MuleSoft API Manager struggles with complex integration, necessitating simpler interfaces, better tools, security enhancements, flexible pricing, and improved support.
Security is a major concern, especially with new security architecture coming into place.
Business Consultant at Ernst & Young
More plugins for additional integrations would be helpful and openness for traditional development languages, such as .NET, because many enterprises are looking for .NET solutions or incorporating with .NET solutions.
Enterprise Architect at El Al
Broadcom's push for upgrades from version nine to ten, ten to 10.3, and onwards to twelve needs improvement in migration processes, especially with service dependencies.
Managing the cost of MuleSoft, particularly the billing model based on the number of active cores/threads, has been challenging.
Senior Developer at a financial services firm with 501-1,000 employees
Introducing features related to auto governance without manual effort would make the API Manager smarter and more efficient for enterprises with complex landscapes.
Lead Software Engineer at Franklin Templeton
I see some gaps for improvement in MuleSoft API Manager.
VP at Coforge Growth Agency
 

Setup Cost

Kong Gateway Enterprise pricing is competitive, with varying costs, and a cost-benefit analysis is recommended for specific needs.
Layer7 API Management offers competitive pricing with Essential and Enterprise tiers, though perceived costly for smaller enterprises.
MuleSoft API Manager's comprehensive features are valued, but high costs lead some enterprises to explore alternatives and seek discounts.
Seeing other products makes the tool's pricing seem high.
The pricing is high, which is the biggest point where some customers are hesitant about adopting it.
Founder at EAIESB
The major challenge they face is the high pricing, which has become notable especially since they transitioned from a VCore to a usage-based subscription.
Enterprise Architect at a consultancy with 10,001+ employees
MuleSoft is typically more expensive compared to using Java or Spring Boot APIs hosted in containers.
Senior Developer at a financial services firm with 501-1,000 employees
 

Valuable Features

Kong Gateway Enterprise offers scalability, security, seamless Kubernetes integration, and customization, enhancing API management with a user-friendly dashboard.
Layer7 API Management excels with robust security, scalability, and features like content routing and drag-and-drop functionality.
MuleSoft API Manager provides secure, scalable API management with seamless integration, user-friendly tools, and supports cloud and on-premise deployments.
The most valuable features of Kong Gateway Enterprise are its seamless integration with Kubernetes and cloud, many plugins that can be incorporated in a solution, and its incorporation with low-code function systems.
Enterprise Architect at El Al
Price is not a concern for us, but based on our experience working with financial institutions, maintainability and security are the primary concerns and areas they focus on.
Business Consultant at Ernst & Young
The flexibility to develop APIs for various platforms, from front-end applications to ATM machines, is valuable.
I am satisfied with combining all APIs in one place, and the monitoring capabilities in MuleSoft API Manager for all my APIs are useful for operational efficiency.
VP at Coforge Growth Agency
MuleSoft's ability to connect to third-party monitoring platforms like AWS, Datadog, and Elastic makes operational analysis more efficient.
Lead Software Engineer at Franklin Templeton
In MuleSoft API Manager, I find features like throttling and security to be the most valuable, as these are the things we use and configure as part of our deployments.
Founder at EAIESB
 

Mindshare comparison

As of April 2026, in the API Management category, the mindshare of Kong Gateway Enterprise is 5.6%, down from 6.3% compared to the previous year. The mindshare of Layer7 API Management is 2.1%, down from 2.9% compared to the previous year. The mindshare of MuleSoft API Manager is 4.4%, down from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Management Mindshare Distribution
ProductMindshare (%)
Kong Gateway Enterprise5.6%
MuleSoft API Manager4.4%
Layer7 API Management2.1%
Other87.9%
API Management
 

Featured Reviews

ES
Enterprise Architect at El Al
Seamless integration and efficient security boost API management capabilities
More plugins for additional integrations would be helpful and openness for traditional development languages, such as .NET, because many enterprises are looking for .NET solutions or incorporating with .NET solutions. I mostly missed local resellers or partners that we could use within our enterprise, because it was difficult for some tech personnel to work with remote tech support.
Integration capabilities excel and support for varied platforms enhances communication across backend systems
We mainly use REST APIs, and the solution's integration capabilities are excellent. It allows communication with a number of back-end providers and data consolidation. The flexibility to develop APIs for various platforms, from front-end applications to ATM machines, is valuable. Code changes and migration are straightforward, and it supports identity and access management integration.
D.Rajesh Kumar - PeerSpot reviewer
Enterprise Architect at a consultancy with 10,001+ employees
Improved Integration Efficiency and Potential for Further Enhancements in Monitoring and User Experience
The policies in MuleSoft API Manager are significant features. We get the policies by default, with more than 25 out-of-the-box policies. If any additional requirement exists specific to the customer, there is a custom policy framework. We can build the policy according to our requirement, and deploy and enable it at the API Manager level to consume across different business groups, environments, or organizations altogether within the platform. Developing the custom policy is not challenging; you just need to follow the custom policy framework to implement. The custom policy and the different levels of SLAs of the API Manager are notable. Regarding the monitoring side of the API Manager, MuleSoft provides substantial monitoring with logs, offering search capability, raw data accessibility, and different subscriptions. With the top tier, integration with third-party platforms such as ELK or Splunk becomes unnecessary because all search capabilities, dashboards, and functional monitoring can be built within the platform itself. This is excellent from the monitoring perspective, and there have been recent improvements focusing on observability. For DevOps, if you want to make your continuous integration and continuous deployment effective, irrespective of the tool, there are options to integrate. For example, you can use the Maven plugin, platform APIs, or CLI to build your end-to-end DevOps cycle.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Construction Company
7%
Healthcare Company
7%
Marketing Services Firm
7%
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise20
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise13
Large Enterprise84
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise5
Large Enterprise44
 

Questions from the Community

How does Kong Enterprise compare with Mulesoft Anypoint API Manager?
The Mulesoft Anypoint API Manager was designed with its users in mind. Though it is a reasonably complex piece of sof...
What do you like most about Kong Enterprise?
The tool's feature that I find most beneficial is rate limiting. In our usage, especially in the financial sector, we...
What needs improvement with Kong Enterprise?
Bringing in additional features to Kong Gateway Enterprise would not necessarily help it. Improving the existing feat...
What is your experience regarding pricing and costs for Layer7 API Management?
Pricing is more than average. While I am used to Layer7 API Management ( /products/layer7-api-management-reviews ), s...
What needs improvement with Layer7 API Management?
Broadcom's push for upgrades from version nine to ten, ten to 10.3, and onwards to twelve needs improvement in migrat...
How does Mulesoft Anypoint API Manager compare with Amazon API Gateway?
I have found that Mulesoft Anypoint API Manager is the best integration tool out there for API management. It is easy...
What is your experience regarding pricing and costs for Mulesoft Anypoint API Manager?
When it comes to pricing, I find it always expensive. The pricing is high, which is the biggest point where some cust...
What needs improvement with Mulesoft Anypoint API Manager?
I see some gaps for improvement in MuleSoft API Manager. I rate the technical support from Salesforce a 6 out of 10.
 

Also Known As

No data available
CA API Management, CA Live API Creator, Espresso Logic, CA API Gateway
Anypoint API Manager
 

Overview

 

Sample Customers

Cargill, Zillow, Ferrari, WeWork, Healthcare.gov, Yahoo! Japan, Giphy, SkyScanner
1. IBM  2. Microsoft  3. Oracle  4. Salesforce  5. SAP  6. Cisco  7. Dell  8. HP  9. Adobe  10. VMware  11. Accenture  12. Capgemini  13. Deloitte  14. PwC  15. Ernst & Young  16. Infosys  17. TCS (Tata Consultancy Services)  18. Wipro  19. Cognizant  20. HCL Technologies  21. Tech Mahindra  22. Fujitsu  23. Hitachi  24. NEC  25. NTT Data  26. Ericsson  27. Nokia  28. Siemens  29. AT&T  30. Verizon  31. Vodafone  32. Orange
Coca-Cola, Splunk, Citrix, UCSF, Vertu, State of Colorado, National Post, TiVo, Deakin, LLS, Oldcastle Precast, ParcelPoint, Justice Systems, Ube, Sumitomo Corporation, PacificComp, University of Witwatersrand, Groupe Initiatives, Camelot, Panviva
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Google and others in API Management. Updated: March 2026.
885,376 professionals have used our research since 2012.