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SAP Data Services vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
SAP Data Services offers significant time and cost savings, enhancing productivity and aligning with digital trends for improved effectiveness.
Sentiment score
7.7
Tungsten RPA cuts costs by 70%, reduces workforce needs, and boosts efficiency in aviation, government, and migration projects.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
One of our customers said that one RPA robot could do three-person jobs, and they were able to reduce their workforce accordingly.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
6.7
SAP Data Services support receives mixed reviews, with high marks for urgent issues but inconsistencies lead some users to seek alternatives.
Sentiment score
6.5
Tungsten RPA technical support is prompt and expert, but response times and availability vary based on complexity and contracts.
If you keep a high priority issue, such as a production impact, they certainly come and address it in no time.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
Unlike level one where they basically search for the notes and provide responses, level two and level three are much better.
SAP BI Architect at a government with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
SAP Data Services is highly scalable, efficiently manages data operations, supports various organizational sizes, and improves performance for enterprises.
Sentiment score
6.9
Tungsten RPA offers scalable, adaptable solutions for all organizations, requiring setup time and structured deployment for success.
If I were to rate it from one to 10, I would say it has a nine to 10 for scalability.
SAP BI Architect at a government with 10,001+ employees
 

Stability Issues

Sentiment score
7.6
SAP Data Services is highly stable, user-friendly, with occasional hardware-related issues, and remains reliable with minimal glitches.
Sentiment score
7.7
Tungsten RPA is generally stable and reliable, though legacy integration issues and lack of insights tools present challenges.
I would rate the stability of SAP Data Services as very stable, a ten.
Data Services Consultant at a tech services company with 1-10 employees
 

Room For Improvement

SAP Data Services struggles with job handling, integration, user interface complexity, pricing, scalability, and support effectiveness.
Tungsten RPA requires better support, documentation, scalability, integration, intuitive interface, expanded browser support, and enhanced community and features.
Now, they are coming up with many pricing options, which is tricky; they offer one thing for free, but charge for nine others.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
SAP Data Services does handle integration with third-party systems.
Data Services Consultant at a tech services company with 1-10 employees
The documentation is not up to the mark.
SAP BI Architect at a government with 10,001+ employees
The lack of a developer community in Tungsten RPA is a red flag for us and for customers.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Setup Cost

SAP Data Services pricing is competitive for enterprises but can be substantial for small businesses with variable licensing costs.
Tungsten RPA offers subscription pricing with varied costs, competitive yet more expensive than UiPath, plus a 10% annual support fee.
 

Valuable Features

SAP Data Services provides scalable data migration and integration with advanced features, including ETL, data quality, and SAP connectivity.
Tungsten RPA excels in integration, security, and flexibility with highlights in email preservation, automation, and comprehensive technical support.
SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
SAP Data Services is mainly used for extraction of data, and it works with all databases.
SAP BI Architect at a government with 10,001+ employees
It remains a fast data-moving tool, faster than most new ones.
Data Services Consultant at a tech services company with 1-10 employees
If you don't have a computer science background, you can easily use Tungsten RPA because this is a low-code platform and it is easier than other RPA tools.
Strategic And Business Performance Manger at a tech services company with 51-200 employees
 

Categories and Ranking

SAP Data Services
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
52
Ranking in other categories
Data Integration (14th), Data Quality (3rd)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (10th)
 

Mindshare comparison

SAP Data Services and Tungsten RPA aren’t in the same category and serve different purposes. SAP Data Services is designed for Data Integration and holds a mindshare of 1.5%, down 2.4% compared to last year.
Tungsten RPA, on the other hand, focuses on Robotic Process Automation (RPA), holds 2.0% mindshare, up 1.7% since last year.
Data Integration Mindshare Distribution
ProductMindshare (%)
SAP Data Services1.5%
SSIS3.6%
Informatica Intelligent Data Management Cloud (IDMC)3.6%
Other91.3%
Data Integration
Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA2.0%
UiPath Platform12.5%
Microsoft Power Automate10.3%
Other75.2%
Robotic Process Automation (RPA)
 

Featured Reviews

Ramesh Pampana - PeerSpot reviewer
Manager, SAP Practice at a computer software company with 1,001-5,000 employees
Has consistently provided impressive data handling capabilities and robust security features
Some of the most valuable features of SAP Data Services include data extraction where SAP is the best in that perspective, but when it comes to analytics or the reporting tool, I prefer to connect with Microsoft Power BI, which is a fantastic tool. Typically, from an end-user perspective, SAP has a huge amount of data, in terms of terabytes of data, but when you analyze that, the best form of visualization is always through Microsoft Power BI. SAP Data Services provides a best-in-class return on investment, as SAP's vision and forecast are absolutely amazing. They are ahead of technology, building an ecosystem that meets the standards of the fast-changing digital economy. SAP is indeed good at all this now, with so many components such as SAP Signavio, SAP EINS, SAP Work Zone, SAP ALM, Cloud ALM, SAP public cloud, SAP private cloud, and BTP, all of which are essential to meet the latest cutting-edge technologies.
Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Government
9%
Computer Software Company
8%
Financial Services Firm
6%
Financial Services Firm
15%
Performing Arts
8%
Retailer
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise36
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
 

Questions from the Community

How do you evaluate the ratio of price to quality for SAP Data Services?
I believe the license for the product is fair, even though some competitors offer similar services at lower prices. The difference between the Edge edition and the next one up is significant in pr...
Would you recommend SAP Data Services to complete beginners?
I think after some preparation, a beginner will be able to use SAP Data Services, however, if you are completely unprepared, you may have some issues. I think that in particular you will need a mo...
How has SAP Data Services helped your organization?
SAP Data Services has helped our whole staff understand the data across various sources and systems within the company. Not everyone who works at my organization is an IT expert - most just have av...
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
 

Also Known As

SAP BusinessObjects Data Services, SAP BusinessObjects Data Integrator, BusinessObjects Data Integrator
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

EMC Corporation, LivePerson, Eldorado, Mozzart, The VELUX Group, AOK Bundesverband, Hilti Group, Nissha Printing Company Ltd., Asian Paints, Aareal Bank Group, Migros Group
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about SAP Data Services vs. Tungsten RPA and other solutions. Updated: March 2026.
883,760 professionals have used our research since 2012.