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Kentik vs Riverbed NPM+ comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kentik
Ranking in Network Monitoring Software
22nd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
Distributed Denial-of-Service (DDoS) Protection (16th)
Riverbed NPM+
Ranking in Network Monitoring Software
40th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Cloud Monitoring Software (30th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Kentik is 1.9%, up from 0.8% compared to the previous year. The mindshare of Riverbed NPM+ is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kentik1.9%
Riverbed NPM+0.5%
Other97.6%
Network Monitoring Software
 

Featured Reviews

SS
Network Engineer III at Fortanix
Integrating synthetic tests and network monitoring enhances traffic pattern visualization
The Kentik support team is good. If you want me to rate them on a scale, I would give them eight. I had a call with the Kentik support team for fifteen minutes, so I'm going to give them eight for now. The reason for giving them an eight is that they are good and address our issues. They have monthly calls and discuss the product roadmap with us, including what is needed and what is not. However, when we are working on some real issues with Kentik, I sometimes feel there's a delay due to the busyness of their teams. We faced some outages and were not able to get the desired results from Kentik tools, so that took a little time to resolve.
SK
Senior Technical Engineer at a consultancy with 1-10 employees
Provides deep packet visibility for tracing failed transactions and helps improve enterprise-level monitoring
Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution. Additionally, within Riverbed Portal, there is an Application Map module that could be improved. It can show the application's architecture and connectivity to the network. The applications map feature needs enhancements for better customization since currently, it is quite limited. The enhancements I recommend are not for the entire Riverbed product suite, but specifically for the application map feature within the Portal of Riverbed NPM+. This Portal is one of the dashboard modules and while there is potential for improvement, it must be enhanced significantly to provide better functionality. Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary. For instance, if I transfer money and a transaction fails, tracing that transaction ID is not captured in AppResponse. I have raised this concern, and if this feature is implemented, it would greatly benefit banking customers, especially because it is not available with their competitors either.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I would give Kentik nine out of ten stars."
"We're pretty happy with the API functionality. It's web, and it's very simple to set up queries. It has served us well and you don't need to be an expert on the API or the product to set these things up."
"Overall, the ease of use and the fact that it meets client expectations are major positives."
"Kentik excels in telemetry within data centers and works well in multi-vendor environments."
"Technical support is second to none."
"I am able to do a lot of work on the visualization end to create different visualizations and different ways to get information out of it."
"Good NetFlow visualization and analysis tools are valuable to anybody who needs to understand the traffic that flows in and out the network."
"The most important feature is cybersecurity."
"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."
"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."
"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."
"Alluvio Network Performance Management is good for troubleshooting."
"Riverbed NPM+ provides a holistic view of the network and deeper insights into traffic and packet analysis."
 

Cons

"They're moving more in a direction where they are saying, "Hey, here's information that you may be interested in or may a need," before the question has to explicitly be asked. Continuing to move in that direction would be a good thing."
"There is a large difference between BGP and normal nodes. I don't think this plays out to the best for the customer or Kentik."
"The only downside to Kentik, something that I don't like, is that it's great that it shows you where these anomalies lie, but it's not actionable. Kentik is valuable, don't get me wrong, but if it had an actionable piece to it..."
"We asked for a way, regarding the potential networks that exist, to hook Kentik up with external tools like peering DBs to correlate things together and see what we can do... This is all in the [next] beta now."
"Version 4 of the platform is good and going in the right direction."
"Sometimes, the tool has complications, so we must deal with the additional support from the tool's end."
"I believe they're already working on this, but I would love for them to create better integrations from network flow data to application performance — tracing — so that we could overlay that data more readily. With more companies going hybrid, flow logs and flow data, whether it be VPC or on-prem, matched with application performance and trace data, is pretty important."
"I consider the pricing model as an area for improvement."
"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."
"Currently, you cannot trace by transaction number alone; knowing the source and destination IP is necessary."
"Alluvio Network Performance Management is good for troubleshooting."
"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."
"Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution."
 

Pricing and Cost Advice

"We have an annual contract with Kentik that we renew each year for a set number of licenses. We also have some burstable licenses which we can spin up and spin down, and those are paid as they are used."
"The tool is cheaply priced."
"The tool's pricing is high and I would rate it one out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
12%
Construction Company
9%
Computer Software Company
7%
Healthcare Company
15%
Financial Services Firm
13%
Construction Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Kentik?
I would say Kentik's pricing is not cheap. From my perspective as part of the technical team, I would not categorize it as expensive, but I know it is not cheap.
What needs improvement with Kentik?
There's always room for improvements and better relations when using any kind of product. We faced some issues with Kentik UI and alerting, which we asked them to fix, and they succeeded. They have...
What is your primary use case for Kentik?
We are using Kentik mostly for synthetic tests, and from one last year, network monitoring as well. We are using it for inter DC BGP tests and server monitoring as well.
What is your experience regarding pricing and costs for Alluvio Network Performance Management?
The pricing of Riverbed NPM+ is indeed high, particularly as I work with enterprises in the banking sector primarily in India and the Middle East, and I have also interacted with clients in Europe....
What needs improvement with Alluvio Network Performance Management?
Many improvements are needed for Riverbed NPM+, particularly in NetIM, which does not perform as well as SolarWinds' single module NPM solution. Additionally, within Riverbed Portal, there is an Ap...
What is your primary use case for Alluvio Network Performance Management?
Riverbed NPM+ has many primary use cases, making this NPM solution totally different from other tools like SolarWinds. They have a solution called AppResponse, which is not an agent-based solution ...
 

Comparisons

 

Also Known As

No data available
Alluvio Network Performance Management
 

Overview

 

Sample Customers

Pandora, Yelp, Neustar, Box, University of Washington, Zoom, Tata, and Cogent. 
Information Not Available
Find out what your peers are saying about Kentik vs. Riverbed NPM+ and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.