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Kaspersky Total Security vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Kaspersky Total Security users report a 250% return, improved data security, and reduced costs by 60%, aiding audits.
Sentiment score
5.4
Symantec Endpoint Security increases financial satisfaction by reducing downtime and enhancing threat response, offering competitive pricing and automation.
Kaspersky Total Security provides a good return on investment by improving data security and reducing costs by sixty percent with its robust security features.
System Engineer at Kenera International Trading PLC
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
OT Technologist at a energy/utilities company with 201-500 employees
 

Customer Service

Sentiment score
6.0
Kaspersky Total Security's customer service is highly rated, with effective issue resolution and valued technical support for deployment.
Sentiment score
6.0
Symantec Endpoint Security customer service is highly rated, but post-acquisition support quality fluctuates with some language and delay issues.
I rate them an eight out of ten for their support in deploying Total Security.
System Engineer at Kenera International Trading PLC
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
Head of Information System at EEC
There is no support in the German language, which is a problem for many public tenders.
Cyber Security Pre-Sales at SoftwareONE
 

Scalability Issues

Sentiment score
7.3
Kaspersky Total Security is highly scalable, adaptable for any organization size, with excellent ratings despite potential pricing concerns.
Sentiment score
6.9
Symantec Endpoint Security is scalable, efficient for large deployments, and adaptable, with minor integration and support challenges noted.
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
Cyber Security Pre-Sales at SoftwareONE
The scalability of the servers is good, as it requires computational powers.
Senior Security Delivery Analyst at Accenture
 

Stability Issues

Sentiment score
7.6
Kaspersky Total Security is praised for stability and reliability, with minor technical challenges noted, maintaining a strong reputation.
Sentiment score
7.6
Symantec Endpoint Security is praised for stability and reliability, despite occasional crashes and compatibility issues during updates.
We have not experienced any issues with Kaspersky Total Security as we manage their entire IT infrastructure.
Owner at Maxpro Technologies
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
OT Technologist at a energy/utilities company with 201-500 employees
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Senior Security Delivery Analyst at Accenture
 

Room For Improvement

Kaspersky Total Security needs improvements in encryption, interface, performance, pricing, and additional features for enhanced effectiveness and efficiency.
Symantec Endpoint Security suffers from high resource usage, management complexity, outdated interface, and ineffective virus detection and support.
The only area for improvement is the price, which is slightly high.
Proprietario at IL COMPUTER snc
The system can be demanding on resources, making devices busy when running the client application.
System Engineer at Kenera International Trading PLC
Symantec should improve its dashboard and all those resources that competitors like CrowdStrike and Trend Micro Defender are utilizing, as they are growing rapidly.
Senior Associate at a tech vendor with 10,001+ employees
Device management is not very good and I am not enabling it in my organization due to security reasons.
System Administrator at Aljazera Market co
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Head of Information System at EEC
 

Setup Cost

Enterprise users consider Kaspersky Total Security affordable for up to five devices, offering competitive pricing and robust security.
Symantec Endpoint Security's pricing is diverse, being both negotiable and adaptable for different budgets and organizations' needs.
The pricing for Kaspersky Total Security is quite affordable.
System Engineer at Kenera International Trading PLC
It seems to be half the cost or more affordable than other solutions.
OT Technologist at a energy/utilities company with 201-500 employees
Symantec Endpoint Protection and Symantec Endpoint Security Enterprise are quite affordable, with Symantec Endpoint Security Complete costing about four times the Endpoint Protection price, still comparable to other EDR products.
Cyber Security Pre-Sales at SoftwareONE
I rate the pricing, setup cost, and licensing around nine out of ten.
Head of Information System at EEC
 

Valuable Features

Kaspersky Total Security offers cost-effective, reliable threat detection, intuitive management, and robust endpoint protection without slowing systems.
Symantec Endpoint Security provides integrated, user-friendly protection for multiple platforms with advanced malware detection and comprehensive endpoint management.
The solution offers endpoint protection by scanning and alerting to viruses in the organization without physical inspection, increasing efficiency by stopping unwanted applications running in the background.
System Engineer at Kenera International Trading PLC
Kaspersky Total Security is a lightweight solution that does not slow down Windows.
Proprietario at IL COMPUTER snc
Symantec Endpoint Security also provides device control features, which block unauthorized USB devices and allow whitelisting, preventing data exfiltration and phishing scenarios without disrupting workflow.
Senior Associate at a tech vendor with 10,001+ employees
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
System Administrator at Aljazera Market co
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Head of Information System at EEC
 

Categories and Ranking

Kaspersky Total Security
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Total Security is 1.3%, up from 0.7% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.4%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security3.4%
Kaspersky Total Security1.3%
Other95.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Alessandro Spiandore - PeerSpot reviewer
Proprietario at IL COMPUTER snc
Long-term licensing has provided reliable lightweight protection for commercial customers and maintains strong performance without disrupting existing security tools
Kaspersky Total Security is a lightweight solution that does not slow down Windows. In many years of use for my customers, I have not had any broken software or other problems. Safe Money technology is available in the product, but I do not use it because my customers have other security solutions that intercept malware before Kaspersky on the firewall and networking firewall of LAN. I sell the various solutions of next generation, Optimum, and Advanced through MCP licensing.
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
879,259 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
9%
University
6%
Outsourcing Company
6%
Computer Software Company
12%
Comms Service Provider
10%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
 

Questions from the Community

What do you like most about Kaspersky Total Security?
I am satisfied with the solution's security features because we have been using it for years.
What is your experience regarding pricing and costs for Kaspersky Total Security?
The pricing for Kaspersky Total Security is quite affordable, rated at eight out of ten, and all necessary licensing fees are included.
What needs improvement with Kaspersky Total Security?
Kaspersky Total Security is perfect. The only area for improvement is the price, which is slightly high.
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

No data available
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Kaspersky Total Security vs. Symantec Endpoint Security and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.