Try our new research platform with insights from 80,000+ expert users

Kaspersky Endpoint Detection and Response vs Kaspersky Endpoint Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Kaspersky Endpoint Detection and Response improves incident response time, reduces breaches, and enhances threat visibility with efficient deployment and accurate detection.
Sentiment score
6.1
Kaspersky Endpoint Security Cloud offers reasonable pricing and savings but may require supplementary solutions for complete protection.
 

Customer Service

Sentiment score
5.0
Kaspersky's customer support receives mixed reviews; responsive and helpful for some, slow response time and expertise issues for others.
Sentiment score
4.7
Kaspersky Endpoint Security Cloud's customer service is mixed, praised for initial help but criticized for slow responses and limited access.
They should start offering sessions if there's some critical error occurring, even if someone has to pay for the support.
 

Scalability Issues

Sentiment score
3.2
Kaspersky Endpoint Detection and Response is scalable for large enterprises but may face limitations in resource-constrained environments.
Sentiment score
6.2
Kaspersky Endpoint Security Cloud is highly scalable, supporting growth from a few to hundreds of users, with room for process improvement.
If you assign a device to a user in Kaspersky Endpoint Security Cloud, you cannot reassign it to another user.
 

Stability Issues

Sentiment score
4.0
Kaspersky Endpoint Detection and Response is praised for stability and reliability, with efficient license management and minimal unresolved issues.
Sentiment score
7.5
Kaspersky Endpoint Security Cloud is stable and effective in malware detection, though some users report occasional update issues.
 

Room For Improvement

Kaspersky Endpoint Detection faces performance, compatibility, and support issues, with users desiring better security features and integration.
Kaspersky Endpoint Security Cloud requires enhancements in stability, scalability, feature expansion, usability, support, and advanced threat detection.
If a customer suddenly experiences an issue on the website while the console is under maintenance, it becomes impossible to provide or allow access through the cloud console.
Recently, there was a company which was attacked by phishing emails, and out of 10, it was only blocking three emails.
 

Setup Cost

Kaspersky Endpoint Detection and Response offers competitive pricing with mixed opinions, deemed cost-effective despite initial high costs.
Kaspersky Endpoint Security Cloud is a cost-effective, flexible, industry-standard enterprise solution with transparent annual pricing and no hidden costs.
 

Valuable Features

Kaspersky Endpoint Detection and Response provides robust threat management with efficient malware detection, customization, and machine learning-enhanced security.
Kaspersky Endpoint Security Cloud offers comprehensive protection with advanced features, Microsoft 365 integration, and reliable performance.
Endpoint Detection and Response functionality includes root cause analysis and device isolation.
Kaspersky Endpoint Security Cloud is one of the best, very effective software because of its vulnerability assessment and threat assessments.
 

Categories and Ranking

Kaspersky Endpoint Detectio...
Ranking in Endpoint Detection and Response (EDR)
21st
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Kaspersky Endpoint Security...
Ranking in Endpoint Detection and Response (EDR)
27th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
13
Ranking in other categories
Ransomware Protection (11th)
 

Mindshare comparison

As of September 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Kaspersky Endpoint Detection and Response is 1.4%, up from 1.0% compared to the previous year. The mindshare of Kaspersky Endpoint Security Cloud is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Kaspersky Endpoint Detection and Response1.4%
Kaspersky Endpoint Security Cloud0.6%
Other98.0%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Majid  Ali - PeerSpot reviewer
Security tool provides basic protection but faces challenges in support and feature set
I'm facing challenges because the local support is not up to mark, and its features are not comparable to industry-leading solutions such as CrowdStrike and Trend Micro. Kaspersky needs to improve its local support to become a better product for future releases. The local support is inadequate, and compared to Trend Micro and CrowdStrike, many features are missing in this tool regarding investigation, threat hunting, and threat intelligence. These features are not up to mark in this tool compared to other EDR solutions, and the interface is very unfriendly.
Zunair Aftab - PeerSpot reviewer
Security features excel while management tools face challenges
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integration with Microsoft 365 has room for improvement. In a recent real-world incident, a company received 10 phishing emails, of which only three were blocked by the system. Enhancing detection accuracy to block 7 or more would significantly improve trust and effectiveness. With the on-premises version, there's a known issue where assigning a device to a new group results in it being auto-assigned back to the previous group. Fixing this bug would greatly streamline device management. Additionally, in the cloud version, once a device is assigned to a user, it cannot be reassigned without deleting the user or the device entirely. It would be far more user-friendly if the platform allowed simple reassignment or de-assignment, returning the device to an "unassigned" state. As for automated behavioral analysis, while current functionality is based on machine learning, upgrading to true AI-powered detection could bring substantial improvements. Ideally, the system should proactively flag potential threats, and offer administrators the option to either allow or block applications based on intelligent risk analysis
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
867,676 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
9%
Retailer
9%
Manufacturing Company
19%
Computer Software Company
13%
Comms Service Provider
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
 

Questions from the Community

What do you like most about Kaspersky Endpoint Detection and Response?
Kaspersky EDR offers automated response capabilities, enhancing efficiency by enabling quick investigation and response to potential threats on Android devices.
What needs improvement with Kaspersky Endpoint Detection and Response?
I'm facing challenges because the local support is not up to mark, and its features are not comparable to industry-leading solutions such as CrowdStrike and Trend Micro. Kaspersky needs to improve ...
What do you like most about KasperskyEndpoint Security Cloud?
The product works perfectly to prevent malware in our organization.
What needs improvement with KasperskyEndpoint Security Cloud?
Kaspersky Endpoint Security Cloud has proven to be a robust and comprehensive solution for endpoint protection. So far, no major negative features have been observed. However, email security integr...
 

Overview

Find out what your peers are saying about Kaspersky Endpoint Detection and Response vs. Kaspersky Endpoint Security Cloud and other solutions. Updated: July 2025.
867,676 professionals have used our research since 2012.